# Landers Superstore — user reviews > 20 indexed App Store user reviews of Landers Superstore by SnapMart, rated 4.70/5 from 578 ratings. - Source: https://appshunter.io/ios/app/landers-superstore/id1480948945/reviews - App overview in markdown: https://appshunter.io/ios/app/landers-superstore/id1480948945.md - Rating breakdown: 5★ 471 · 4★ 64 · 3★ 18 · 2★ 6 · 1★ 19 ## What do users think of Landers Superstore? Overall sentiment: negative **Pros** - 👍 Easy to use ordering process - 🚀 Convenient home delivery service - 💳 Multiple payment options available - 🛒 Wide product diversity - ⏱️ Quick shopping experience **Cons** - 🐛 Frequent app crashes and glitches - ❌ Checkout process broken/unreliable - 💰 Overcharging and billing issues - ⏳ Slow inventory updates - 🚫 Poor refund handling - 🔌 Internet connection errors - ⚠️ Items disappear from cart during checkout - 💳 Inconsistent payment method acceptance - 🔄 App loops and freezes **Commonly reported bugs** - Checkout loading indefinitely or showing unexpected errors - App crashes on startup - Checkout loops preventing order submission - Poor internet connection errors despite working connection - Incorrect pricing applied at checkout - Items removed from cart during slow checkout process - App freezes and becomes unresponsive - Billing discrepancies and duplicate charges **Most requested features** - iPad app version - Saved credit card information for faster checkout - Real-time inventory synchronization - Better product availability notifications - Improved app performance over website wrapper ## Most critical reviews (10 lowest-rated) ### 1/5 — BUGS that a child could fix *2026-07-30* But Filipino devs can't even find. Wasted 20 minutes filling the application for a premium membership card. Got all the way to the end - - to the mandatory option of selecting your branch, there are no branches listed. It's completely blank. Can't complete the application. Can't proceed. You can't even make a basic app? People can't sign up. That might be a problem for a business don't you think? Maybe you should actually test your app before you put it live on the App Store. **Developer response:** Hi, KR8201. We sincerely apologize for any inconvenience this may have caused. Please feel free to send us an email or chat with us at www.landers.ph, and our team will be happy to assist you. ### 1/5 — Update doesn’t work *2026-05-09* The previous version worked well. This version immediately says poor internet connection, all other apps work! Can go to Landers website and login and shop without issue. **Developer response:** We sincerely apologize for any inconvenience this may have caused. Please feel free to send us a ticket or chat with us at www.landers.ph, and our team will be happy to assist you ### 1/5 — WHERES MY REFUND? *2025-12-04* Okay been using this app for the past 3 months and I always order EVERY WEEK and ever since I NEVER ONCED RECEIVE ANY REFUND from the items i paid and was not available upon pick up, I patiently wait and DID NOT ONCE GET A REFUND. I might have to stop using this app sadly **Developer response:** We sincerely apologize for any inconvenience this may have caused. Please feel free to send us a ticket or chat with us at www.landers.ph, and our team will be happy to assist you ### 1/5 — Shady company *2025-10-03* BEWARE!!! Do NOT use this app. I have been using it for about 7 months. They have been overcharging my account for 7 months. I just realized it when I checked my account and noticed some discrepancies. Over 20,000 pesos. They do not refund anything unless you go to your bank and fight for it with proof. I have spent about 20 hours in the bank so far and still only got some money back. Very shady company. Unless you can afford to have them take money from your account and wait 8-9 months to get it back don’t use this app. Instead of charging you for what they deliver they charge you for everything you order, even if it is out of stock. Stores don’t charge you when you walk in the door, they charge when they ring it up at the register. If they did this on this app then I would use it again. I will NEVER use this app again as it is! **Developer response:** We sincerely apologize for any inconvenience this may have caused. Please feel free to send us a ticket or chat with us at www.landers.ph, and our team will be happy to assist you ### 1/5 — Shady company *2025-08-23* BEWARE!!! Do NOT use this app. I have been using it for about 7 months. They have been overcharging my account for 7 months. Over 20,000 pesos. They do not refund anything unless you go to your bank and fight for it with proof. I have spent about 20 hours in the bank so far and still only got some money back. Very shady company. Unless you can afford to have them take money from your account and wait 8-9 months to get it back don’t use this app. **Developer response:** We sincerely apologize for any inconvenience this may have caused. Please feel free to send us a ticket or chat with us at www.landers.ph, and our team will be happy to assist you ### 1/5 — Check out *2024-12-12, version 1.9.15* This is a useless app, same as a useless website. You cannot check out correctly. Keeps asking you to wait, then just states unexpected error. Oh and just tries to make you pay another yearly amount. Totally useless. ### 1/5 — Glitchy Check Out *2024-10-11, version 1.9.11* I can’t check out. All it’s saying is “Loading is taking longer than expected. Please give us time” I gave you a whole 30 minutes. ### 1/5 — Wrong price *2024-06-05* The app wouldnt give me the sale price. SOLA peach should be 49₱. They charged me regular price on 48 pcs ! **Developer response:** Hi, we are sorry that you faced this issue. Could you please share your contact details with by sending us a message on https://www.landers.ph/help-center/contact-us so that we can get in touch with you and resolve the issue. ### 1/5 — On line order *2023-10-01* Difficult to shop, it takes too long to process my checkout while waiting my items in my cart ended up grabbing by someone’s else and delleting it in my cart. ### 1/5 — Zero star!! *2022-11-20* The app keeps crashing.. i just paid may membership for nothing!! I cant even open it 😡😡 ## Most praised reviews (10 highest-rated) ### 5/5 — Love it! *2025-10-09* I shop once a week or two weeks to have groceries and other items delivered to my home. It’s easy to add items, schedule delivery, and pay with credit cards. The whole shopping experience, however, could be greatly enhanced if they could release an iPad app. **Developer response:** Hi, Vette. Thank you for sharing your feedback. Serving you means a lot to us, and we're happy you are satisfied with your latest Landers experience. Please watch out for more exciting updates by logging in to your Landers App! ### 5/5 — Great experience *2025-03-05* Enjoying the app and the easy ordering process too ### 5/5 — Very Convenient *2020-10-15* Finally Landers has an app! It makes much easier for me to shop using the app. UI is friendly & fast. **Developer response:** Hi Qpworiruty12334, We're glad that you liked the app. It's nice to hear positive reviews from our users. Rest assured that we will continuously work on improving our app to give you the best experience. Stay tuned for updates. Thank you!" ### 4/5 — Everything is easy but with some problems *2024-11-04* Very easy to use. But sometimes I order products that are not available. The site is slow to update available products. Also some products I like don’t get reordered, like 1 kg jelly belly jellybeans and shrimp cocktail. **Developer response:** Thank you for your feedback! We’re glad you find the app easy to use. We’re working on improving stock updates and product availability. Feel free to reach out anytime at https://www.landers.ph/help-center/contact-us. ### 3/5 — Bad update *2025-02-24* Need to fix this app. Very unreliable. ### 3/5 — items availability *2021-08-14* Many items were on “Notify Me”! Very frustrating! ### 3/5 — Same as website *2021-07-31* The “app” is basically a browser to display the landers website. You’re better off just using the website ### 2/5 — The new version has bug *2024-05-03* Since I installed the recent version, I could not checkout any more. The app loops when I click checkout and prevents me to submit my order. ### 2/5 — App not user friendly *2022-09-23* I like the product diversiry of Landers but the app is always glitching. Landers should update the app to function more like Pick a Roo app that retains credit card info so orders can be easily placed. ### 2/5 — Stupid *2021-09-03* You take my CC in the store but not online. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*