# Landmark National Bank — user reviews

> 50 indexed App Store user reviews of Landmark National Bank by Landmark Bancorp, Inc., rated 4.75/5 from 2,764 ratings.

- Source: https://appshunter.io/ios/app/landmark-national-bank/id1143531479/reviews
- App overview in markdown: https://appshunter.io/ios/app/landmark-national-bank/id1143531479.md
- Rating breakdown: 5★ 2,403 · 4★ 176 · 3★ 72 · 2★ 23 · 1★ 75

## What do users think of Landmark National Bank?

Overall sentiment: negative

**Pros**

- 🚀 Works very well
- 👍 User-friendly
- 👍 Excellent customer service

**Cons**

- 🐛 Frequent errors and crashes
- 🐛 Balances not updating correctly
- 🐛 Slow performance
- 🐛 Unreliable login and session management
- 🐛 Buggy after updates

**Commonly reported bugs**

- Verification code not received
- Forgotten password reset not working
- Randomly logging out users
- Incompatibility with newer iOS versions

**Most requested features**

- Spanish language option
- Ability to change transaction category names
- Faster check deposit processing
- Improved notification system

## Newest reviews (11 of 50)

### 2/5 — Español

*2025-04-21, version 24.1.341*

Por qué no tienen en la app la opción en español

### 3/5 — Great functionality, but buggy with logging in

*2025-01-08, version 24.1.341*

As far as mobile banking goes, this app does everything you’d want it to. My problem is with logging in.  Despite setting g up Face ID and saving my ID, I have to re-enter it and re-set up Face ID nearly every time. Highly frustrating. Why is ‘save ID’ and Face ID offered as a function when they don’t work?

### 4/5 — New system

*2024-12-11, version 24.1.341*

Don’t like that we have to put a code in to pay bills

### 2/5 — Unbearably slow

*2024-10-20, version 24.1.341*

Ever since they redesigned the app, it is unbearably slow switch in between menus or even just checking a balance takes way too long

### 1/5 — Why the update?

*2024-09-16, version 24.1.320*

The app worked fine before the update, but now that everything is changed, the app is so much worse. for starters, navigating through the options feels like using google in the 1990’s; it’s annoyingly slow to load EVERYTHING. i can’t even get notifications for my purchases anymore, why would you remove that feature? and not only that, it just looks ugly compared to the previous version.

if you people have even an ounce of brain matter left in your heads, you’ll change it back to the perfectly functional app is was before.

### 1/5 — Terrible Update

*2024-09-16, version 24.1.320*

The previous version was great. This updated version is hard to read, slow to switch through pages, difficult to change the alerts, and no Face ID login option. This update removed all my managed cards and all my alerts   I’m glad I didn’t have any fraud activity happening in the 3 days since it updated. A person that actually banks at Landmark should of tested this version before it was released.

### 1/5 — Terrible Update

*2024-09-14*

The previous version was great. This updated version is hard to read, slow to switch through pages, difficult to change the alerts, and no Face ID login option. 
This update removed all my managed cards and all my alerts. Thanks for the NSF fee.  I’m glad I didn’t have any fraud activity happening in the 3 days since it updated. 
A person that actually banks at Landmark should of tested this version before it was released.

### 4/5 — Why

*2024-09-11, version 24.1.320*

Everyday spending??? Can I change the name??

### 1/5 — Update?

*2024-09-10, version 24.1.71*

I’m assuming the app had an update since 9/8/24… I can no longer find where to do a transfer on the app?? Would greatly appreciate some direction, as we have a joint account for our bills.

### 4/5 — Landmark app

*2024-04-04, version 23.2.30*

LOVE it!!!! It is easy and very accessible!!!!

### 1/5 — Stop

*2023-11-13*

Please quit updating the app. I can now not use the app as the ISO is too high and my phone will not let me download. I can’t afford to buy a new phone. So upset as I used the app daily since my accounts were drained several years back.

## Most critical reviews (10 lowest-rated)

### 1/5 — Slow and buggy

*2026-06-07, version 26.1.300*

App never works. Always bugging.

### 1/5 — Can We Get An App That Works?

*2025-11-11, version 25.1.320*

Holy moly this thing does not work after 9:00 PM over half the time, and probably only 80% of the time during the day. Legitimately the worst financial app I have ever had the displeasure of downloading honestly

### 1/5 — Works about half the time

*2025-11-02, version 25.1.320*

When it works it is great, but far too many errors and times deposits don’t work.  Tends to work better on weekday during banking hours don’t know why.

### 1/5 — Why do I have to verify I’m human

*2025-10-25, version 25.1.320*

Everytime I get on this app it ask me to verify I’m human and when I click submit it either wants me to do it again or doesn’t and I have to close out the app and when it does work it’s slow to load in to my account

### 1/5 — Terrible and frustrating

*2025-08-24, version 24.1.341*

This app is terrible. It never updates the balances correctly. Why in the world does it take forever to go from one page to the next? It’s making me highly consider changing banks with a better app system and I’ve been with Landmark 10+ years. You used to be able to deposit a check and it show up on the account immediately after being approved, but now it takes BUSINESS days for a check to go through even though I got the approval email.

### 1/5 — Seriously stop

*2025-05-02, version 24.1.341*

This app just keeps getting worse and worse

### 1/5 — Session expired??

*2025-03-27, version 24.1.341*

I will log into and IMMEDIATELY get told my session has expired this has been happening for months! Terrible app

### 1/5 — What happened?

*2024-11-25, version 24.1.341*

I’ve had this app for 5 years, it was just fine before they updated it this last time (about 6 weeks ago?) Firstly, the “new” version claimed I didn’t have a card to manage. So I clicked on “add card” and entered all the info. It said my card is already being managed. After a week of that nonsense, I had to uninstall and start all over. Now, my current balance and available balance are NEVER the same. Before, I would deposit checks one day and they would be available by the next morning and the balances would be equal, as they should be. Balances are always different now by hundreds of dollars. I can’t stand it and will probably switch banks.

### 1/5 — Pretty Trash

*2024-10-10, version 24.1.341*

Very limited, glitchy, inconvenient options, out of date

### 1/5 — Review

*2024-09-20, version 24.1.320*

I preferred the last system. The new update seems to have glitches and it doesn’t update your account as fast as it used to.

## Most praised reviews (10 highest-rated)

### 5/5 — Great staff at Iola Landmark National Bank

*2026-07-20, version 26.1.300*

The staff at the Iola location are the best!! Friendly, professional, efficient and always willing to go the extra mile to find an answer or solution!!

### 5/5 — Review

*2026-06-22, version 26.1.300*

Best bank ever

### 5/5 — Good

*2026-04-03, version 25.2.370*

Very good needs updated more please

### 5/5 — Jan L

*2025-11-13, version 25.1.320*

I use this program most days and it works very well for me.  Thanks!!

### 5/5 — New app

*2024-10-10, version 24.1.341*

This new app is horrible and must have been created by a beginner or a child.

### 5/5 — Trash app

*2024-02-12, version 23.2.30*

Doesn’t work. Always says to call the 1-800 and they NEVER can help you. Don’t waste your time downloading. Ridiculous they can’t get a working app. Others have the same issue so it is not my phone like the customer help line likes to blame it on. Trash.

### 5/5 — Landmark

*2023-11-22, version 23.1.80*

Landmark employees are the best!

### 5/5 — Super convenient!

*2023-09-28, version 23.1.71*

As a student in high school who lives 30 minutes from my nearest Landmark, I use this app ALL THE TIME to check balances, deposit checks, and make transfers. The app is straightforward to use and has tons of useful features!

### 5/5 — Landmark bank

*2023-01-31, version 22.1.102*

Great people, great service, great bank. Wouldn’t go anywhere else

### 5/5 — Online deposit

*2022-07-30, version 21.3.50*

Simple and easy love this bank

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
