# Lanistar — user reviews > 88 indexed App Store user reviews of Lanistar by Lanistar Limited, rated 3.32/5 from 107 ratings. - Source: https://appshunter.io/ios/app/lanistar/id1535627210/reviews - App overview in markdown: https://appshunter.io/ios/app/lanistar/id1535627210.md - Rating breakdown: 5★ 56 · 4★ 3 · 3★ 7 · 2★ 1 · 1★ 40 ## What do users think of Lanistar? Overall sentiment: negative **Pros** - 🎨 Clean and attractive user interface design - 💡 Innovative fintech concept with unique card features - 👍 User-friendly app navigation and layout - 🔄 Convenient multi-account consolidation feature **Cons** - 🚫 Not FCA approved or regulated in UK - ⏱️ Extremely long wait times for access codes and approvals - 📧 Non-existent customer support and unresponsive communication - 🔐 Lack of transparency about financial partnerships and operations - 💰 Hidden fees (€15/month) not clearly disclosed - 🤥 Suspicious review patterns and influencer promotion tactics - ⚠️ Unverified company legitimacy and credibility concerns **Commonly reported bugs** - Phone number validation fails for valid numbers - SMS verification codes never arrive - Email verification not working - Birthday/date of birth field rejects valid dates - Postcode/zip code lookup returns blank page - App crashes on launch or during registration - Cannot proceed past phone verification screen - Login fails for previously registered users - App language defaults incorrectly and cannot be changed - Server connection errors during registration - US country code not supported **Most requested features** - Improved phone number validation for international numbers - Reliable SMS and email verification system - Functional customer support channels - Clear disclosure of all fees and terms - Support for multiple countries and regions - Account recovery and password reset functionality ## Newest reviews (16 of 88) ### 1/5 — Cheugy bank for Cheugy people! *2021-11-26, version 2.0.2* Gurhan shot his load too early roping the influencers into promoting a bank with no viable product. Check out other reviews or just Google this company. Can’t even pay their own staff. Warning; once you hand over your phone number, they will spam you with text messages begging for investment money! ### 1/5 — Yep *2021-11-24, version 2.0.2* It will not allow you to use USA country code ### 1/5 — App not working in UK *2021-11-09, version 1.0.7* I was interested in this as we have Curve in the UK and Europe which does a similar thing. So I was interested to see a competitor service. But in the UK you can’t get passed the mobile phone verification code page. So at the moment - this doesn’t work. ### 1/5 — App does nothing work *2021-10-31, version 1.0.7* Entered # 3 times & received no SMS Code ### 1/5 — Signing up *2021-10-27, version 1.0.7* When signing up the text messages for OTP never sends ### 1/5 — no phone verification *2021-10-19, version 1.0.7* this app is not working at all and on top i have message them on facebook multiple times and no one seems to bother they don’t even reply . there is no way to contact support team and the app doesn’t work as you can’t get pass through phone verification in the UK . i tried numerous time and every time it stuck ok phone sms and system just don’t sent any message at all . they must at least reply ### 1/5 — Absolute crap! Doesn’t work…don’t believe the hype!! *2021-10-13, version 1.0.7* Won’t let me get past the phone number verification. I put in my number and app says they’re sending code to be able to verify and then they never send code. Went to developer website to contact for help, and when I click support it says “safari couldn’t connect because secure link couldn’t be established”. If you scroll to the bottom of their website, in tiny writing, you’ll see that they have a disclaimer saying they’re still trying to get all of their ducks in a row with the financial institutions and nothing will work until they get all of that sorted. So in other words, this app is completely useless. I would not trust my financial details to a company that seem to be this disorganized. ### 1/5 — Can’s sign up *2021-10-07, version 1.0.7* Tried more than 5 times in a month, system doesn’t send SMS code needed for signing up. ### 1/5 — Stupid bank *2021-09-29, version 1.0.7* When setting up it says it sends a message to your mobile to confirm identity yet doesn’t send no message. Ridiculous if you ask me! ### 1/5 — No code *2021-09-28, version 1.0.7* Unable to register !! No verification code coming to the phone number ### 1/5 — Not able to log in *2021-09-24, version 1.0.7* When I try and verify my mobile number no text comes through and then the timer runs out I’ve tried deleting the app and re downloading it but nothing please help ### 1/5 — Unable to use/ login *2021-08-25* Had account created, no longer let’s me login. Did you guys get hacked? There is no support and access to this… I get promotional emails but if you guys got compromised, you guys need to let us know and its a legal issue if our stuff is out there.. ### 1/5 — Doesn’t work *2021-08-19, version 1.0.7* I downloaded, registered, and I got a message, now I just have to wait until the beginning of the summer of 2021. And still nothing. The support service doesn’t exist, they doesn’t answer. ### 1/5 — Terrible. *2021-04-24, version 1.0.5* Very much a scam. You have to be a simple human to want to invest your money into a “bank” / app solely promoted by vapid social media influencers and discredited by financial experts. ### 1/5 — App is not operating *2021-04-19, version 1.0.5* Pre-registered, but not allowing to sign in. Entered email and it continues to ask for email. Please advise. ### 1/5 — Garbage *2021-03-24, version 1.0.5* I applied for this card last year. It said everything was set up and o lo needed to wait for an email. I tried today and now it says I have to register again but gives me an error code . ## Most critical reviews (10 lowest-rated) ### 1/5 — Cant create account *2023-04-30, version 2.0.50* Can't even create a account get wait for access code that never shows up. Emaile 4weeks ago no answer. Dont bother ### 1/5 — What gives? *2022-10-06* I get to the enter phone number and enter my Verizon number I have had for over 2 years and it says enter a valid number. ### 1/5 — Not sure about this anymore . *2022-09-26, version 2.0.30* I’m not sure what’s going on with this company. I’ve waited 2 years for an access code, finally got it . I’ve now uploaded my identification and I am currently waiting for it to be approved - that was about 13 weeks ago. Sent an email and have no reply. Any idea why it’s taken so long to approve my i.d? ### 1/5 — Can’t even add details for registration *2022-07-27, version 2.0.29* When putting in postcode/Zip into the app, it proceeds to the next screen asking to select the address, but comes up with a blank page. This happens even after reinstalling the app! ### 1/5 — Do NOT get this app. *2022-06-28, version 2.0.22* First look at the other reviews. As of now it’s been released for 2 years and only has around ~110 reviews. Now compare this number to their Instagram following @Lanistar- nearly 275k followers as of right now yet only receives a few hundred likes on each post and barely any comments. Pretty fishy. Further, there is a man by the name of Tommy Swanhaus that heavily (or rather exclusively) promotes this app on his Instagram page, as in every post. To be clear, I could not find a single post on his page NOT promoting Lanistar. He currently has a following of 1.5 MILLION and claims to be widely known, yet only gets a few thousand likes on each post, HE TURNS OFF COMMENTS ON EVERY POST and does not have a wikipedia page. Although I don’t know why they have taken these bizarre measures, I urge you to avoid this app at all costs- and if this doesn’t convince you, perhaps the loads of other negative comments about the app’s technical problems will. Stay safe 🙃 ### 1/5 — Would give zero stars if was available *2022-04-25, version 2.0.18* Have tried to apply numerous times gets to phone verification and just times out they don’t even send you verification code, app is either useless or needs to be refreshed 🤬🤬🤬 ### 1/5 — Unable to access lanistar *2022-03-28, version 2.0.14* Hello, I’ve tried to register as I have done since the start of Lanistar waiting for my access code yet nobody could verify my email address aswell which is just weird. To this day I’m waiting to get the access code to enter lanistar but for some Reason theirs nothing at all coming through or anything so how is this possible to happen ### 1/5 — Don’t waste your time *2022-03-17, version 2.0.11* Totally bogus app that doesn’t let you log in even tho you signed up back in 2020 ### 1/5 — Ridiculous annoying app *2022-01-15, version 2.0.5* The most ridiculous app I have ever downloaded. I choose English language it came up as Brazilian language and then to choose the state of the country one is living. I don’t live in Brazil so cant use the app, even if I delete and reinstall it several times, the app data is not deleted. The most annoying and ridiculous app ever on the app store. I have invested on the crowdcube but will ask anyone if interested to buy it… ### 1/5 — Waste Of Time Selling your details *2021-11-30, version 2.0.3* signed up 7 month ago they said i will receive my notification of invitation for signing up by this summer and nothing happened no option to contact with them just stay away they don’t have any kind of services in uk ## Most praised reviews (10 highest-rated) ### 5/5 — Good app *2023-04-08, version 2.0.49* Thanks ### 5/5 — Cool looking app! *2023-03-06, version 2.0.38* I love the interface and the functionalities! ### 5/5 — Account *2021-04-07* I had tried to make an account and it kept saying my birthdate was incorrect. So I am not able to make an account because of my birthday even though I’m over 18 ### 5/5 — Efficacy and new technology *2021-02-26* My experience has been fun and surprising. 2021 is full of surprises 😳 ### 5/5 — Seems Phony. I’m ready be 25 and you playing with my intelligence. *2020-12-30* What’s the problem? ### 5/5 — 🦧 *2020-12-08* Seems solid, & i like the layout of the app. Waiting for it to launch ### 5/5 — Can’t wait to get my Volt card *2020-11-21, version 1.0.2* This looks like to be the next big thing in the FinTech. Definitely something unseen before and amazing financial tool to make your life easier. Can’t wait to get my card and brag about it... ### 5/5 — Best Banking App *2020-11-19, version 1.0.2* I have some many bank accounts and so many cards. Love the idea of being able to use the single card when I’m out. Also the app looks great! ### 5/5 — Lunch *2020-11-16, version 1.0.1* When the app lunch ??? ### 5/5 — Amazing concept *2020-11-16, version 1.0.1* Saw this on @ukgrubreviews, cards look fantastic, concerto seems very convenient, price is very fair. Overall brilliant idea. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*