# Lansing BWL Outage Center > Utility app for reporting and tracking power outages and managing account information. (iPhone/iPad app by Lansing Board of Water & Light.) - Source: https://appshunter.io/ios/app/lansing-bwl-outage-center/id904949615 (this page in markdown: same URL + `.md`) - Developer: [Lansing Board of Water & Light](https://appshunter.io/developer/904949618) - Category: Utilities, News - Price: Free - Age rating: 4+ - Requires: iOS 16.6 · 26 MB - Languages: American English - Released: 2014-08-08 - Data updated: 2026-08-08 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/lansing-bwl-outage-center/id904949615/reviews.md ## What is Lansing BWL Outage Center? Report your power outage, check on the power status of your home and get a restoration estimate all from the new Lansing Board of Water & Light mobile app. View the interactive outage map to see where outages are located in the BWL service territory and how many customers are being affected. Follow along on the latest Twitter updates from the News Updates feature. Customers can also easily update their contact information from the app. Features: - Securely log-in to view properties associated with your account number - See where outages are and how many customers are affected on interactive outage map - Report power outages - Check on power status - Get restoration estimates - Search for addresses to see if they’re in an outage area - Follow social media postings by the BWL - Read weather alerts - Contact the BWL Download the BWL app today! ## Key features - Report power outages - Check power status - Restoration estimates - Interactive outage map - Update contact information - View social media updates ## Recent user reviews (10 of 12) All indexed reviews: https://appshunter.io/ios/app/lansing-bwl-outage-center/id904949615/reviews.md ### 1/5 — This is not good. *2025-08-07* After downloading it during an outage and seeing how poorly it functions and what limited features it has, I’m not sure why it even exists, to be honest. ### 1/5 — Redundant and Unusable *2025-05-16* There’s no point for this app to exist as the map it provides is already on their website, and aside from that the whole thing just doesn’t work. You can’t select an address, you can’t see the outage status, nothing. It’s laughable honestly. ### 1/5 — Does not do the basics *2025-05-16* It does not work at all ### 1/5 — Useless *2025-02-07* App does nothing useful. People with Consumers Energy accounts can get outage alerts and power restoration notices and they’re much bigger. BWL needs to get with modern services. ### 1/5 — Broken for me *2021-07-14* App has one job - reporting outages. Installed, logged in with new user ID. Then got stuck on “which address,” since the app popped up an oddly-shaped, narrow box with nothing in it. ### 5/5 — Great job BWL! *2018-05-13* Easy to use app can report power outage with a simple click! ### 1/5 — Cannot pay bills *2017-07-15* Not worth your space ### 1/5 — Cannot pay bill. Don't download. *2017-05-14* Cannot pay bill. Why should I download it? ### 2/5 — Pay bill? *2017-01-09* How do I pay my bill here? If I can't do that... yeah no. ### 1/5 — Don't bother *2016-10-16* Been nearly an hour since power out and no outages showing up on map. As soon as power went out I downloaded this piece of crap and reported my outage. I think they are putting these tools out there so it looks like they are on top of things during power outages. I had to wait for my local news station to post info about power outage to know for sure wasn't just me. LBWL has much work to do to improve their customer service! Guess I need to invest in a generator since I can't seem to count on them. ## Frequently asked questions about Lansing BWL Outage Center ### How do I report a power outage with Lansing BWL Outage Center? You can report a power outage directly through the Lansing BWL Outage Center app by tapping the 'Report power outages' feature. You will need to securely log in to view properties associated with your account number to make the report. ### Can I see where power outages are happening? Yes, the Lansing BWL Outage Center features an interactive outage map that shows the location of outages and the number of customers affected within the BWL service territory. ### Does Lansing BWL Outage Center provide restoration estimates? Yes, the app provides restoration estimates for power outages. This feature helps users understand when their power is expected to be restored. ### How often is Lansing BWL Outage Center updated? The app was last updated on October 21, 2025, indicating ongoing maintenance and feature improvements. The latest version is 3.0.7. ### What devices is Lansing BWL Outage Center available on? Lansing BWL Outage Center is available on both iPhone and iPad devices, making it accessible to a wide range of Apple users. ### Is Lansing BWL Outage Center free to use? Yes, Lansing BWL Outage Center is completely free to download and use. There are no in-app purchases or subscription fees required. ### Does Lansing BWL Outage Center have ads? No, Lansing BWL Outage Center does not contain advertisements. Users can access all features without interruption from ads. ### Can I update my contact information through the app? Yes, customers can easily update their contact information directly from the Lansing BWL Outage Center app. This ensures the BWL has your most current details. ## Version history (last 5 releases) ### 3.0.7 — 2025-10-21 Bug fixes and performance improvements. ### 3.0.6 — 2025-07-08 Updated to the latest API versions and contact information. ### 3.0.5 — 2021-08-13 The latest version includes improvements and bug fixes to enhance the customer experience. ### 3.0.4 — 2021-04-29 The latest version includes improvements and bug fixes to enhance the customer experience. ### 3.0.3 — 2021-02-08 The new BWL Outage App replaces the existing BWL Outage App, and has an updated look and feel for both mobile and web interfaces. It streamlines the outage reporting process, while tightly integrating with the backend outage management system on a more reliable infrastructure. ## Apps similar to Lansing BWL Outage Center | App | Rating | Price | Category | | --- | --- | --- | --- | | [Consumers Energy](https://appshunter.io/ios/app/consumers-energy/id1586004803) | 4.7 (21,596) | Free | Utilities | | [MyDeWitt](https://appshunter.io/ios/app/mydewitt/id6754980093) | 5.0 (1) | Free | Utilities | | [LaundryPay](https://appshunter.io/ios/app/laundrypay/id1357497890) | 2.4 (98) | Free | Utilities | | [DTE Energy](https://appshunter.io/ios/app/dte-energy/id446411318) | 4.7 (18,837) | Free | Utilities | | [Tommy's Express](https://appshunter.io/ios/app/tommys-express/id1084713029) | 3.6 (537) | Free | Utilities | | [Lansing Connect](https://appshunter.io/ios/app/lansing-connect/id1121839355) | 2.8 (10) | Free | Utilities | ## Related topics [lansing bwl outage center](https://appshunter.io/ios/topics/lansing-bwl-outage-center) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-08.*