# Lansing Connect > Civic engagement platform for reporting and tracking non-emergency city issues. (iPhone/iPad app by City of Lansing.) - Source: https://appshunter.io/ios/app/lansing-connect/id1121839355 (this page in markdown: same URL + `.md`) - Developer: [City of Lansing](https://appshunter.io/developer/1387767850) - Category: Utilities, Productivity - Price: Free - Rating: 2.80/5 from 10 App Store ratings · 11 written reviews indexed - Age rating: 4+ - Requires: iOS 12.0 · 29 MB - Languages: English, Spanish - Released: 2016-09-04 - Data updated: 2026-09-03 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/lansing-connect/id1121839355/reviews.md ## What is Lansing Connect? Lansing Connect is a real-time, free, civic engagement platform that allows the public to conveniently communicate non-emergency civic issues directly to city government from their smart devices. Download the Lansing Connect app to report community issues or problems; you can even submit photos and videos. When you use Lansing Connect, your report is submitted to the appropriate department and you can track its progress. Help us make your community a better place to live, work and play. ## Key features - Real-time civic issue reporting - Submit photos and videos - Track report progress - Direct communication with city government - Free to use ## Recent user reviews (10 of 11) All indexed reviews: https://appshunter.io/ios/app/lansing-connect/id1121839355/reviews.md ### 1/5 — Pointless *2024-10-28* I don’t see the point of this app. The few times I’ve contacted the city regarding issues in my neighborhood they just refer me to some other governmental office. Great Job Lansing 👍🏽 ### 1/5 — Glitchy, slow app, city is unresponsive to safety concerns. Takes years to get a resolution. *2024-10-11* Lansing city is unresponsive to safety concerns. Police don’t care about residents. Our neighbors harassed and threatened us for nearly six years before we sold our home and moved. ### 1/5 — Completely Useless *2022-10-30* The city of Lansing does not use this app appropriately and respond to issues as this app represents. Most reported issues are ignored and simply read as reserved for months or longer. When an issue resolved from outside the cities involvement there is not a clear way to close/resolve an issue. There is also not way to edit an issue without creating comments or creating a duplicate issue. ### 2/5 — App occasionally works, but lansing doesn’t follow through. *2022-10-26, version 3.3.0* Sure, it’s nice to be able to report non-emergent issues from your phone or computer-I’ll give ‘em that… but for this app to actually be useful: 1) it needs to open consistently every time. 2) Lansing city needs to actually follow-up on requests. This app comes across like a simple check-the-box effort, giving citizens a reporting mechanism without any actual resolution or follow-up on the city’s behalf. It’s like the door close buttons in an elevator-it doesn’t do anything aside from lighting up and giving the illusion of issues being taken seriously by the city and law enforcement. ### 1/5 — This app is junk. *2021-10-04* When I try to view my requests it shows I have one, but I can’t view details about it. The page won’t load. When I try to view requests in my area and select a specific entry, it crashes and goes back to the app Home page. ### 1/5 — Last update and app goes no where *2020-09-23* On IOS 14 app does nothing. ### 5/5 — Great Public Service App *2019-10-13* I really appreciate that Lansing has this app. It’s very easy to alert the city about issues like burnt out traffic lights, potholes, and garbage in parks. Each of my requests have been promptly responded to and taken care of. Thank you Lansing Government! You’re putting East Lansing to shame! 🙂 ### 3/5 — Has Promise, but ...... *2017-07-05* The app still needs work. So far it's only been good for signing up to receive collection day reminders. Have registered 3 times for collection notifications (email & text) and still have not gotten confirmation for text messages. At this point the old system was better and more dependable. ### 5/5 — Love it *2017-04-19* Love being able to work with the city to address concerns and problems! ### 5/5 — Simple *2017-03-27* Love how simple this app is to use and that we can also report simple issues to proper places ## Frequently asked questions about Lansing Connect ### What is Lansing Connect used for? Lansing Connect is a platform for residents to report non-emergency civic issues directly to city government. You can submit details, photos, and videos of problems and track their resolution. ### Is Lansing Connect free to use? Yes, Lansing Connect is a free application. There are no costs associated with downloading or using the app to report issues. ### Does Lansing Connect have ads? Yes, Lansing Connect contains advertisements. Users will see ads while using the application. ### What devices support Lansing Connect? Lansing Connect is available for iPhone and iPod devices. It is designed for iOS mobile platforms. ### How often is Lansing Connect updated? The latest version of Lansing Connect is 3.16.0, which was last updated on August 28, 2025. Updates are released to improve functionality and address issues. ### What is the age rating for Lansing Connect? Lansing Connect has an age rating of 4+. This indicates it is suitable for users aged four and older. ### What do users think of Lansing Connect? Lansing Connect has an average rating of 2.8 stars from 10 ratings. User feedback may reflect satisfaction with reporting capabilities or areas for improvement. ### Who developed Lansing Connect? Lansing Connect was developed by the City of Lansing. This suggests it is an official tool for civic engagement within the city. ## Version history (last 5 releases) ### 3.16.0 — 2025-08-28 Updated UI, bug fixes and performance improvements ### 3.14.1 — 2024-08-04 - Updated UI, bug fixes and performance improvements. ### 3.12.0 — 2023-04-10 - User can now delete their accounts from the profile page. - Fixed issue with viewing nearby requests filters. - Telephone numbers on info boxes can now be clicked to initiate a call. - Other small usability tweaks. ### 3.3.0 — 2021-09-23 Updated UI, bug fixes and performance improvements. ### 2.1.1 — 2018-06-12 This app has been updated by Apple to display the Apple Watch app icon. This version fixes one important bug: 1. Fixed! Attachments sometimes causing an error message to appear. ## Apps similar to Lansing Connect | App | Rating | Price | Category | | --- | --- | --- | --- | | [myhome V2](https://appshunter.io/ios/app/myhome-v2/id1638741893) | 1.0 (1) | Free | Utilities | | [See Say](https://appshunter.io/ios/app/see-say/id1387573920) | 4.7 (459) | Free | Utilities | | [TicketTime: Public Parking](https://appshunter.io/ios/app/tickettime-public-parking/id6469385275) | 4.4 (10) | Free | Utilities | | [Michigan Secure](https://appshunter.io/ios/app/michigan-secure/id1532783758) | 3.9 (19) | Free | Utilities | | [MyDeWitt](https://appshunter.io/ios/app/mydewitt/id6754980093) | 5.0 (1) | Free | Utilities | | [Consumers Energy](https://appshunter.io/ios/app/consumers-energy/id1586004803) | 4.7 (21,596) | Free | Utilities | ## More apps by City of Lansing - [Lansing PD (Michigan)](https://appshunter.io/ios/app/lansing-pd-michigan/id1450590560) All apps by City of Lansing: https://appshunter.io/developer/1387767850 ## Related topics [lansing connect](https://appshunter.io/ios/topics/lansing-connect) · [farmington mo citizen services](https://appshunter.io/ios/topics/farmington-mo-citizen-services) · [seagoville connect](https://appshunter.io/ios/topics/seagoville-connect) · [masis city](https://appshunter.io/ios/topics/masis-city) · [garner info](https://appshunter.io/ios/topics/garner-info) · [chester city connect](https://appshunter.io/ios/topics/chester-city-connect) · [yazoo city municipal sd, ms](https://appshunter.io/ios/topics/yazoo-city-municipal-sd-ms) · [renton responds](https://appshunter.io/ios/topics/renton-responds) · [micpa connect](https://appshunter.io/ios/topics/micpa-connect) · [calhoun county roads 311](https://appshunter.io/ios/topics/calhoun-county-roads-311) · [lansing](https://appshunter.io/ios/topics/lansing) · [semcog](https://appshunter.io/ios/topics/semcog) · [uvalde connect](https://appshunter.io/ios/topics/uvalde-connect) · [kirkwood konnect](https://appshunter.io/ios/topics/kirkwood-konnect) · [japanese municipalities 1985](https://appshunter.io/ios/topics/japanese-municipalities-1985) · [olathe loop](https://appshunter.io/ios/topics/olathe-loop) · [civicatlas](https://appshunter.io/ios/topics/civicatlas) · [wetzlarapp](https://appshunter.io/ios/topics/wetzlarapp) · [de pere report it](https://appshunter.io/ios/topics/de-pere-report-it) · [ocpl connect](https://appshunter.io/ios/topics/ocpl-connect) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*