# Lansing State Journal — user reviews > 123 indexed App Store user reviews of Lansing State Journal by Gannett, rated 4.26/5 from 1,427 ratings. - Source: https://appshunter.io/ios/app/lansing-state-journal/id515305181/reviews - App overview in markdown: https://appshunter.io/ios/app/lansing-state-journal/id515305181.md - Rating breakdown: 5★ 875 · 4★ 302 · 3★ 92 · 2★ 41 · 1★ 112 ## What do users think of Lansing State Journal? Overall sentiment: negative **Pros** - 📰 Good local and state news coverage - 🗞️ Familiar newspaper-like format - 💻 Convenient digital access **Cons** - 🔍 Difficult to navigate and find content - 💤 Outdated and stale news - 📢 Excessive ads and pop-ups - 🔒 Unreliable account and subscription management **Commonly reported bugs** - App crashes and freezes - Login and access issues - Rendering and display problems **Most requested features** - Improve page navigation and layout - Enhance content freshness and timeliness - Reduce disruptive ads and pop-ups - Streamline account and subscription management ## Newest reviews (14 of 123) ### 3/5 — LSJ *2026-05-25, version 8.10.1* LSJ ### 2/5 — LSJ delivery *2025-12-22, version 8.6.0* This site has no customer service component so that a delivery issue can be addressed and resolved. ### 2/5 — Contact *2025-10-30, version 8.5.4* No link to delivery hold. ### 4/5 — Good but . . . *2025-10-14, version 8.5.4* Good local coverage but too much Gannett reporting that is duplicated in many other of their papers. ### 4/5 — LSJ *2025-09-23, version 8.5.0* LSJ ### 2/5 — Words all jumbled *2025-07-22, version 8.1.0* Getting very frustrated clicking on article only to have the letters in gibberish. This has happened constantly lately. Or you click on a story and another one or ad is on top of it - again unreadable. For a while before e-newspaper even showed up a USA subscription ad would appear that would not go away. Would have to delete the app, log in again, go through all the set up. This was happening about twice a week. ### 4/5 — Lansing State Journal *2025-06-09, version 8.1.0* Since they updated the eNewspaper app, it has less glitches. Still enjoy the old school print version best. Also appreciate the local section ### 1/5 — E Newspapers do not load *2025-04-15, version 7.11.2* Forced to download new app - lost ability to see e newspapers. ### 1/5 — Lsj *2025-04-15, version 8.1.0* Horrific app. I work for gannett and can’t read/view subscriber only stories. ### 4/5 — Long time subscriber *2025-03-30, version 8.1.0* Changing to digital from print was a big change for me. I have learned to appreciate having the newspaper on my tablet. It is convenient when I need to read back issues. Another positive is making the print larger! ### 1/5 — spam email organization *2025-02-14, version 8.0.0* LSJ will automatically sign you up for all of these newsletters, etc. even though you don’t ask for it. You can ask them many times to remove you in the app and via email and they will never remove you. I highly recommend you avoid this company ### 1/5 — Nov. 27 issue—no comics! *2024-11-27, version 7.13.3* Cannot find today’s comics in e-newspaper! ### 1/5 — App is terrible *2024-10-04, version 7.13.0* I see someone had complained about the app when trying to zoom an article, and the response was that it had been fixed. We’ll, guess what…it has NOT been fixed. The paper is hard to read near the edges of the screen, because the arrows to move to the next page are blocking parts of the article when zoomed in. The screen bounces back to the smaller print when trying to move the article around to read the entire thing. I believe the older version of the app allowed a reader to zoom to any degree. This one doesn’t allow this. I assume you’ve heard the saying, “If it ain’t broke, don’t fix it.” Well, the old version was a million times better than this new one. I recommend you take it back to the previous version. Also, I would like to be able to access my account from the app, and I can’t do that. Thinking of not renewing my subscription. ### 1/5 — Absolutely terrible *2024-08-13, version 7.11.2* This app is inconsistent, user unfriendly, and one of those “upgrades” that made everything worse. You’ve taken a good local paper, stripped it of nearly all of its local coverage and run it into the ground. Then the app is so bloody frustrating, its not worth the meager amount of local coverage provided. Thanks for ruining a good thing Gannon. I’m cancelling my subscription. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not working *2026-07-17, version 8.8.1* Still not working! Again still not working! ### 1/5 — Horrible *2026-02-28, version 8.8.1* This app charged me for the subscription then says that I have to subscribe to access the content. I am using the same login. It really sucks being charged $70 for access and not being able to use it. ### 1/5 — Useless without service *2025-12-07, version 8.6.0* Unless you are purchasing the monthly/ annual prescription plans this app is completely useless ### 1/5 — Flashing adds *2025-12-01, version 8.6.0* The flashing adds make it difficult to read articles. Can’t take it anymore. Canceling my subscription. ### 1/5 — Accessibility *2025-11-09, version 8.6.0* Long time subscriber here but suddenly can’t open the eNewspaper. Trying to link to the “already a subscriber” does nothing. This format has been very unstable and I didn’t appreciate having pop up notices take over the screen while trying to read an article. I want to support the local paper but had to give up on delivery and now it looks like I’ll have to give up on the digital version as well. ### 1/5 — spam email organization *2025-10-22, version 8.5.4* LSJ will automatically sign you up for all of these newsletters, etc. even though you don’t ask for it. You can ask them many times to remove you in the app and via email and they will never remove you. I highly recommend you avoid this company ### 1/5 — Not working *2025-10-13, version 8.5.4* Still not working! Again still not working! ### 1/5 — Indoctrination of mid MI *2025-08-26, version 8.1.0* Socialism opinions ### 1/5 — Terrible “upgrade” *2025-05-20, version 8.1.0* Since being forced into this new app, the eNewspaper feature just spins and doesn’t load. Plan on canceling my subscription since I can’t even read the paper I am paying for. ### 1/5 — Poor app *2025-05-04, version 7.11.2* Every morning I have to delete the app and reinstall to get the e newspaper to load ## Most praised reviews (10 highest-rated) ### 5/5 — LSJ review *2026-05-02, version 8.9.0* You can teach an old dog new tricks. Never thought I’d survive without the print edition but now we love the e- newspaper. ### 5/5 — Not quite newsprint, but… *2025-10-20, version 8.5.4* All the news of the day (before ;), in a familiar and friendly format. ### 5/5 — LSJ review *2025-10-17, version 8.5.4* You can teach an old dog new tricks. Never thought I’d survive without the print edition but now we love the e- newspaper. ### 5/5 — Content *2025-07-25, version 8.1.0* Need better content. Particularly relates to state, and local government news and politics. ### 5/5 — LSJ - Thank You! *2025-07-19, version 8.1.0* The LSJ provides good articles and fair-minded news reporting. Keep up the good work! ### 5/5 — Comics *2025-04-18, version 8.1.0* I’ve subscribed to and read LSJ every day since I moved to the greater Lansing area in June 1974 (nearly 51 years!), so I’ve been through a few changes with the paper. I’ve gone from paying $.50/week to a carrier, to automatically paying for a year in advance. No problems! However, the brand new LSJ app will not let me rotate individual comics in order to read them one full comic at a time. (The old app allowed this rotation seamlessly.) PLEASE fix this bug in the new app! Not everyone, regardless of age, has 20/20 vision. Thank you! Debbie Warnaar ### 5/5 — stop fiddlin around *2024-02-05, version 7.5.1* please return to old way. ### 5/5 — Great info! *2024-01-17, version 7.5.1* LSJ rocks! ### 5/5 — Jon Reynolds *2024-01-14, version 7.5.1* Like sports news local high school ### 5/5 — Fantastic Sports and news coverage *2023-11-23, version 7.3.2* I graduated from MSU and grew up in the surrounding area. I now live out of state. The digital LSJ allows me to keep up with what is happening. They have great writers and coverage of the greater Lansing area. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*