# Lantern: Fast, Secure VPN — user reviews

> 330 indexed App Store user reviews of Lantern by Brave New Software Project, Inc, rated 3.00/5 from 5 ratings.

- Source: https://appshunter.io/ios/app/lantern-fast-secure-vpn/id1457872372/reviews
- App overview in markdown: https://appshunter.io/ios/app/lantern-fast-secure-vpn/id1457872372.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 2

## What do users think of Lantern?

Overall sentiment: negative

**Pros**

- 🚀 Fast connection
- 🔒 Secure and encrypted
- 👍 Simple and easy to use
- 💡 Useful for bypassing censorship

**Cons**

- 🐛 Frequent crashes and connection issues
- 🔋 Drains battery quickly
- 👎 Unreliable and unstable
- 💸 Paid version doesn't work as expected

**Commonly reported bugs**

- iOS version frequently fails to connect
- Paid subscription doesn't work on all devices
- Inconsistent performance across different platforms
- Confusing or missing in-app settings

**Most requested features**

- Add support for more devices and platforms
- Improve customer support and responsiveness
- Provide better guidance on using the paid version
- Implement more advanced security and privacy features

## Newest reviews (15 of 330)

### 2/5 — I can not link ios device

*2026-05-03, version 9.0.21*

I can not link ios device, I can not find
The PIN in my app.

### 3/5 — Cannot sign/log in

*2026-04-30*

Works well without signing in but I would like the pro function! I actually paid for a month and then failed to create my account

**Developer response:** Sorry to hear you ran into trouble creating your account after purchasing. That’s definitely not the experience we want. Please reach out to us at support@getlantern.org, and we can help solve this issue for you.

### 2/5 — 更新了最新版本，连不上了

*2026-04-18, version 9.0.21*

之前可以的

### 2/5 — Need to be updated

*2026-04-01, version 9.0.20*

Can’t connect to VPN while with IOS 
26.4

### 4/5 — IOS26.4 can't use

*2026-04-01*

I can't use this service at IOS26.4, I can't see the vpn label at my phone when I touch the button of lantern and It will be loss at few seconds. Maybe It occurs because of the new IOS26.4, but I hope this problem can be fixed as soon as possible

**Developer response:** We have now released an update that may help with the issues you are facing. Please go to the App Store, search for Lantern, and tap "Update" to install the latest version. If the problem persists after updating, please email support@getlantern.org, and we will provide direct assistance.

### 2/5 — 系统升级后无法连接

*2026-03-26, version 9.0.1*

系统升级到ios26.4后，打开后会自动关闭，死循环，永远无法连接网络，请尽快修复

### 1/5 — 诱导消费不肯退款

*2026-02-27, version 9.0.1*

一开始是无法使用，以为套餐过期，购买后仍无法使用，问客服回复说要更新软件。
软件版本低却无清楚提示，只有买套餐的界面最快捷。
重复购买套餐后申请退款，从2025年11月提交申请，到2026年2月才回复。先要求我提供付款订单截屏，提供后又告知我他们自己只能查到2026年的记录，也就是说我提供的付款记录没用。
最后客服说没办法，让我自己去支付宝申请退款。我去申请后退了我1元钱。没错，我买了613元的套餐，退了我1元钱。
然后客服要我理解他们。我理解什么？你们拖延了三个月而查不到付款记录，这个责任要消费者自己承担，还要消费者理解你们的错误？

另外，我退款还有一个原因，蓝灯现在是自动选择服务器，而每次都只选新加坡服务器，但是这个服务器根本翻不了墙。太垃圾了。

### 1/5 — Cannot log in

*2026-01-23*

After updating the app I can’t log in and restore my Pro Lantern purchase. I have repeatedly contacted support and I get an automated response to login in our create a new account.

### 1/5 — ios端几乎不可用

*2026-01-12, version 8.3.7*

每次都报错：We're having trouble connecting to our servers. Please wait a moment or try turning it off and on.

### 1/5 — Useless

*2026-01-01, version 8.3.7*

Don't waste your money. Useless.

### 1/5 — Was working a year ago

*2025-12-24, version 8.3.7*

This was working a year ago but it stopped working properly. I had pro account and Apple was able to return my money back.

### 1/5 — Ständige Serverprobleme machen die App unbrauchbar

*2025-12-15, version 8.3.7*

Die Serverprobleme nerven nur noch (selbst ein Upgrade auf die Pro-Variante hat keinen Erfolg gebracht) und machen diese App vollkommen unbrauchbar.

### 1/5 — Trash vpn

*2025-12-14, version 8.3.7*

It doesn’t even work

### 1/5 — Не качайте

*2025-11-02, version 8.3.7*

Не работает

### 1/5 — 诈骗团伙 swindler

*2025-09-18, version 8.3.7*

骗子，毕业购买会员

## Most critical reviews (10 lowest-rated)

### 1/5 — Не работает в России

*2026-08-08, version 9.1.18*

Уже давно перестал работать. Обновления ситуацию не меняют

### 1/5 — 没用

*2026-05-11*

根本连不上，如连

**Developer response:** 很抱歉给您带来不便。请发送邮件至 support@getlantern.org，我们会帮您排查和解决连接问题。感谢您的反馈！

### 1/5 — Very bad

*2026-05-03, version 9.0.21*

Paid for the PRO but not credited  to the account. The service is auto-reply email.

### 1/5 — Can not use

*2026-04-13, version 9.0.21*

Too bad

### 1/5 — Lamb dumb

*2026-03-31*

Ain’t work after the newest update, and after four days still no one fix it? Got a GitHub page so called “Chinese users forum” and none of the programmers in it(btw I even have to use other vpn to get on that GitHub page), better call yourself “lame dumb”rather than lantern

**Developer response:** We have now released an update that may help with the issues you are facing. Please go to the App Store, search for Lantern, and tap "Update" to install the latest version. If the problem persists after updating, please email support@getlantern.org and we will provide direct assistance.

### 1/5 — 更新 ios 后无法连接，自动断联，无限循环

*2026-03-30, version 9.0.20*

更新 ios 后无法连接，自动断联，无限循环

### 1/5 — 新版本无法使用

*2026-03-27, version 9.0.20*

新版本连续无法打开，打开就自动关闭

### 1/5 — Бесполезно

*2026-03-24, version 9.0.1*

Не работает ни мобильная версия, ни на ПК

### 1/5 — 更新了八百年还是不好使

*2026-03-20, version 9.0.1*

账户都正常，是高级专业用户，ui 也显示连接，就是连不上，客户端太骗人

### 1/5 — App not working

*2026-03-07, version 9.0.1*

Even i payed a year subscription the app doesn’t work, that’s a scamming, the worst experience ever

## Most praised reviews (10 highest-rated)

### 5/5 — 非常不错

*2026-08-03*

我的人生一半时间在中国, 这是我一直在用的VPN。简单，便捷是我一直用它的理由

**Developer response:** 感谢你一直以来对 Lantern 的支持！很高兴听到它在中国为你提供了简单、便捷的使用体验。支持开放、可靠的网络访问正是我们努力的方向。感谢你的分享和信任！

### 5/5 — 从大学用到现在很多年了

*2026-04-26, version 9.0.21*

很好用

### 5/5 — Good

*2026-02-11, version 9.0.1*

好快，给个好评表达赞美

### 5/5 — Great support

*2026-01-25*

After having some issues support was able to resolve the problem!

**Developer response:** Hello, we’re sorry you’re having trouble accessing your Pro account.

With our new account system, existing Pro users need to set a password to restore access. Please try the following:
	1.	Open the app, navigate to settings, and choose “Sign In.”
	2.	Enter your email.
	3.	On the next screen, select “Forgot Password.”
	4.	Follow the instructions to reset your password and sign in again.

If you still have issues, please email derek@getlantern.org and I will personally help restore your Pro access.

Thank you for your patience, and sorry again for the inconvenience.

### 5/5 — Great new version

*2026-01-25, version 9.0.1*

Really great improvements to the pro version recently, connects quickly, greatly expanded range of servers.

### 5/5 — Fix pla

*2025-07-02, version 8.0.5*

Before it is working well. Now i cant connect anymore 🥺

### 5/5 — Always works

*2025-02-17, version 8.0.5*

Best vpn, always works for me

### 5/5 — iOS 现在可以用了

*2024-12-25, version 8.0.4*

先给个5星吧，后续再看看

### 5/5 — Работает!

*2024-12-25, version 8.0.4*

Работает отлично даже в бесплатной версии.

### 5/5 — School

*2024-10-15, version 8.0.2*

This is very useful for school to play games

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
