# Lapels — user reviews

> 9 indexed App Store user reviews of Lapels by Lapels, rated 3.20/5 from 20 ratings.

- Source: https://appshunter.io/ios/app/lapels/id1386362672/reviews
- App overview in markdown: https://appshunter.io/ios/app/lapels/id1386362672.md
- Rating breakdown: 5★ 11 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 9

## Most critical reviews (9 lowest-rated)

### 1/5 — Useless

*2026-08-18*

Can’t add a credit card, which I see was reported 4 YEARS AGO and still hasn’t been resolved. That is just one of several issues that renders this app completely useless.

### 1/5 — Mobile unfriendly

*2026-05-04*

Would be great if the mobile authentication would actually work instead of getting stuck on the number screen. You cannot hit submit

### 1/5 — Won’t save credit card info

*2021-11-25*

Can’t sChedule a pickup. Won’t save credit card info. Gives an error. Useless

### 1/5 — App is not functional

*2021-06-06*

This app is unfortunately completely useless.

### 1/5 — Fix your app

*2019-12-10*

Won’t find your current location.

**Developer response:** We are sorry you had trouble connecting with out app.  The reason it is not recognizing your location is we may not currently service that area through the app.  Please visit your local store or sign up for pickup and delivery via the website, https://mylapels.com/free-home-office-delivery/.  We hope you try us again.

### 1/5 — Can’t find my location and won’t let me do anything else.

*2019-11-06*

I get at work pickup in MA

**Developer response:** We are sorry you had trouble connecting with our app. The reason it is not recognizing your location is we may not currently service that area through the app. Please visit your local store or sign up for pickup and delivery via the website, https://mylapels.com/free-home-office-delivery/. We hope you try us again.

### 1/5 — Not working

*2019-03-02*

Won’t find my current location

### 5/5 — Great service

*2022-10-24*

I use the Dilworth store in Charlotte and I could not be happier with every aspect of their service!!

### 5/5 — Lapels!!

*2021-02-05*

Convenient, friendly, great service!

**Developer response:** Thank you for your review!  We are always looking for ways to make our services convenient for our customers!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*