# LaRosa’s Pizzeria — user reviews > 117 indexed App Store user reviews of LaRosa’s Pizzeria by LaRosa's Inc, rated 4.92/5 from 7,494 ratings. - Source: https://appshunter.io/ios/app/larosas-pizzeria/id828633068/reviews - App overview in markdown: https://appshunter.io/ios/app/larosas-pizzeria/id828633068.md - Rating breakdown: 5★ 4,984 · 4★ 262 · 3★ 19 · 2★ 8 · 1★ 36 ## What do users think of LaRosa’s Pizzeria? Overall sentiment: negative **Pros** - 🚀 Easy ordering - 👍 Customizable menu - 💡 Convenient mobile app - 🚀 Fast delivery - 👍 Great food quality **Cons** - 🐛 Frequent app crashes - 🐛 Address recognition issues - 🐛 Payment processing problems - 🐛 Buggy app updates - 🐛 Unreliable login/account management **Commonly reported bugs** - App freezes during checkout - Delivery option not working - Saved payment info not recognized - Incorrect order fulfillment - Frequent app crashes on launch **Most requested features** - Add Apple Pay support - Improve address search functionality - Implement a rewards/loyalty program - Enhance mobile app user experience - Allow for easier order customization ## Newest reviews (13 of 117) ### 2/5 — Food is fine, their tech sucks *2026-04-15, version 6.1.185* I have attempted to change the password on my account numerous times, deleted old account info in my phone, followed their links, made VERY easy passwords just to access the account and then change the password again. It doesn’t work. I have been locked out of my account for years. It’s one of the reasons I hate ordering LaRosa’s, but my kid comes home from school and misses it. I think it’s unnecessarily frustrating ### 4/5 — Much Appreciation *2025-12-19, version 6.1.171* You all take care of my Finneytown HS baseball team and it doesn’t stop there, LaRosa’s has been a part of our family going back to my mother at West Hi in the 60’s then through my childhood. Many thanks this Holdiday Season Buddy and the LaRosa’s Family! Coach Mike Weiler ### 5/5 — Perfect website ordering *2025-11-17, version 6.1.171* Always a great experience ### 5/5 — Delivery *2025-09-27, version 6.1.171* Very easy to order, however my order always has an issue. ### 4/5 — 4 stars *2025-09-21, version 6.1.171* It’s easy and quick - I love the mobile app ### 4/5 — Jerry’s wing place *2025-08-16, version 6.1.168* Good wings!! ### 5/5 — It’s number one for me *2025-08-15, version 6.1.168* One of the best when it comes to pizza sauce and definitely a top restaurant when it comes to making pizza definitely my number one and favorite pizza joints ### 5/5 — Love it *2025-07-30, version 6.1.168* Everything’s always perfect (chefs kiss) ### 4/5 — Needs Apple Pay *2025-07-09, version 6.1.166* Nice app now. But it needs the Apple Pay API implemented in the app. Would make checking out SO much easier and quicker! Please Add Apple Pay! ### 5/5 — Good *2025-04-24, version 6.0.156* Convenient ### 5/5 — Lasagna *2025-04-15, version 6.0.152* We don’t know if someone forgot some ingredients in the lasagna. It was very bad. There was hardly any sauce or meat in it. It probably wasn’t an inch thick. Awful. We’ll go somewhere else. ### 5/5 — Exceptional *2025-04-13, version 6.0.152* LaRosa’s is always my go to carryout! ### 5/5 — Dine-in *2025-03-25, version 6.0.152* When are you actually going to add dine in feature? ## Most critical reviews (10 lowest-rated) ### 1/5 — App Doesn’t Work Correctly If At All *2026-04-06, version 6.1.171* They allowed my order to go through even though they weren’t open!!!!!! They’ll happily take your money but not prevent their app from processing orders they won’t make. I rarely order from this place b/c I’m not a fan of pizza crust made of cardboard. Now there’s one more reason to avoid this place. ### 1/5 — Terrible App *2025-11-29, version 6.1.171* Useless and Terrible app!! I have changed my password countless times, get a message that is changed and then can’t log in. ### 1/5 — App Doesn’t Work Correctly If At All *2025-09-20, version 6.1.171* I rarely order from this place b/c I’m not a fan of pizza crust made of cardboard. I was going for something else but now that’s not possible. The fact I can’t even open the app tells me this places is getting worse. Which is usually a management problem. The tell is when you look at how miserable the staff looks. ### 1/5 — Not working *2025-07-17, version 6.1.168* There was an update to the App not long ago. Since that happened, the App will not let me stay logged in. In addition, when I try to use CASH as my payment option, it will not let me out of the screen where I enter the amount. It has been highly frustrating. I saw, in notes, that you had fixed some bugs a week ago. Not with my issue ### 1/5 — Horrendous for iPhone Users *2025-04-03, version 6.0.152* Will not boot up most of the time, takes a half hour to order anything, Won’t take payments correctly, won’t load half of the time. They have lost my business. ### 1/5 — Love the food hate the app *2025-03-18, version 6.0.152* App is to buggy ### 1/5 — Can never find my address *2025-03-15, version 6.0.152* I have tried so many different ways to enter my address but this app will not find it, so beyond mad makes me never want to order larosas again ### 1/5 — Stop notifying me to enable notifications *2025-03-15, version 6.0.152* It's ridiculous. And constant. Also, the app is dog slow. ### 1/5 — World’s worst restaurant app *2025-02-28, version 6.0.152* We are never able to login. I reset passwords and it sends me a link. I click on the link and then it says link has expired. It crashes all of the time. We have gone to a different restaurant 5 times this month because we can’t get the app to work! ### 1/5 — This app is horrible *2025-02-20, version 6.0.152* Bad app I have no clue how it has a 4.9 star, they must have employees rating this app. The company website is also broken. ## Most praised reviews (10 highest-rated) ### 5/5 — Speedy and Delicious *2026-07-15, version 6.1.191* Delivery so fast sometimes I think they have a Time Machine. And nothing beats LaRosa’s extensive menu—something delicious for everyone! ### 5/5 — LaRosa’s *2026-07-15, version 6.1.191* Good Food ### 5/5 — Best pizza place ever *2026-05-19, version 6.1.188* I have tried many pizza places but nothing compares to LaRosa.. ### 5/5 — Lite sauce *2026-05-18, version 6.1.188* This app is very easy to use. I love that they made it easy to request less sauce. ### 5/5 — Food *2026-05-12, version 6.1.188* Awesome ### 5/5 — Larosa Delhi *2026-05-05, version 6.1.188* Best Larosa around great service and food! ### 5/5 — The Best *2026-04-26, version 6.1.186* I hope that LaRosa’s is still thriving. I noticed that the pricing is reduced, which is great but I hope it wasn’t done because their business is hurting. There is literally nothing like LaRosa’s. It is unique. The sauce is amazing, the people at each location are solid professionals. If you are reading this and you’ve never had LaRosa’s ORDER NOW! We Love LaRosa’s! ### 5/5 — 78Nsg *2026-04-22, version 6.1.186* I love my LaRosa’s! The food at Mariemont Store & crew are the best and take pride in service & providing great food! ### 5/5 — Easier to Use *2026-04-17, version 6.1.186* So much easier to use than it used to be! ### 5/5 — Great App *2026-03-23, version 6.1.171* The update took suggestions from consumers to make the app a breeze to use! I have a lot of food apps and this is the quickest to use. Applying the Buddy Card to purchases used to be cumbersome but it’s been streamlined and is so easy to use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-12.*