# Las Palapas Restaurants — user reviews > 34 indexed App Store user reviews of Las Palapas Restaurants by LPF ACQUISITION, LP, rated 4.68/5 from 31 ratings. - Source: https://appshunter.io/ios/app/las-palapas-restaurants/id6449498669/reviews - App overview in markdown: https://appshunter.io/ios/app/las-palapas-restaurants/id6449498669.md ## Newest reviews (11 of 34) ### 3/5 — Good food, difficult app *2026-03-06, version 25.28.2025111802* Mostly, I was just using the app to see the menu and then ordering when I got there. Then we were getting food for several people, so I decided to order through the app. All went well until I tried to make an account. Painstakingly entering all the details, only for it not to go through because the favorite location field wasn’t filled. There is no way to fill in that field. So I decided to just order without making an account, and the little windows kept covering the fields so I couldn’t enter the details. I finally managed, but it was way more frustrating than necessary. After ordering, I was prompted to make an account. Unsurprisingly, the same issue happened. ### 1/5 — Can’t log in *2024-03-26, version 24.0.1* Error messages when trying to Log in on the App. When I log on the website, I have no problem. ### 1/5 — Terrible app *2024-03-21, version 24.0.1* I was able to use it the very first time and then not again. They can’t pull up with my phone number. Even when they scan the barcode the points never change. I hope they fix all these problems. ### 1/5 — Forced to join *2024-03-09, version 24.0.0* Forced to join rewards in order to get rollback special but the app displays an error that my password or email are incorrect. I’m literally logging out and in on the site and it works just fine. The app doesn’t work. ### 1/5 — Glitchy *2024-03-04, version 23.1.1* Can’t order in the app. Also, point system is glitchy. My profile says 118 points but when I go to store and use the barcode it says I have 0 points. ### 1/5 — Error message every time I try to check out. *2024-01-26* Useless. ### 2/5 — Can’t order roll back specials *2023-12-02, version 23.1.1* Tried ordering and it didn’t go through so I had to call the restaurant. Also you can’t order the roll back specials so what’s the point? ### 1/5 — Worthless! *2023-11-20, version 23.1.1* The app has VERY limited functions and Daily Specials/Rollbacks are NEVER listed. One must order from the webpage or phone in the order for these. Totally worthless app ### 3/5 — Rollback special missing *2023-11-01, version 23.1.1* No way to order the rollback special from the app. ### 1/5 — App does not work *2023-10-08, version 23.1.1* I used the barcode yesterday when I purchased food and I didn't not receive my points.! ### 1/5 — Can’t log in. *2023-10-05, version 23.1.1* Why release the app if we can’t log in and continue to get error messages. ## Most critical reviews (10 lowest-rated) ### 1/5 — Declining service *2025-11-15, version 24.0.2* I usually don’t complain because I feel like you get what you pay for,however, when you are paying top dollar for food n service from fast food.. the menudo had no spices whatsoever and when your paying almost $20 for menudo I gotta speak up. It was so bland. I will now find elsewhere for my menudo. That’s my 2 cents worth.. ### 1/5 — Never takes order *2025-11-02, version 24.0.2* I have tried over and over multiple different times and days with different payment options and never lets an order go through. One of the worst apps I have ever used. ### 1/5 — Rarely Works *2025-10-16, version 24.0.2* The app frequently errors out when you try to pay ### 1/5 — App doesn’t work *2025-07-25, version 24.0.2* I keep trying to log in but it never works. I’m able to log in on the website but not the app ### 1/5 — Horrible App *2025-02-25, version 24.0.2* The app gives me all sorts of error messages and I have entered my card information 3 times. Won’t be using it again! ### 1/5 — add to cart button is greyed out *2025-01-14, version 24.0.2* the “add to cart” button is greyed out so i can’t even place a mobile order, went to “tech support” and that button doesn’t work either. also i only used my account once and the second time i went the cashier told me my account was blocked and i need to contact corporate. it was only my second time trying to use it what on earth ### 1/5 — App *2024-11-05, version 24.0.2* I can’t login on app but I can on web browser ### 1/5 — App *2024-10-26, version 24.0.2* Doesn’t work. Gives error when trying to place order ### 1/5 — Terrible App *2024-04-20, version 24.0.2* You can’t even log into this app and yet they say that’s the only way to get the rewards that used to be on the cards they gave out. Absolute dumpster fire. ### 1/5 — What’s the point of the app *2024-04-07, version 24.0.2* Took 45 minutes for my order to be made, I can’t pick it up drive thru, I can’t do curbside, I have to wait inside the restaurant. It would’ve been much faster to just order drive thru. ## Most praised reviews (10 highest-rated) ### 5/5 — Good food good app good everything *2026-08-11, version 26.11.2026040603* Nice ### 5/5 — Amazing *2026-08-06, version 26.11.2026040603* I love Las Palapas, its consistently great food and great service! Yalls nachos are my favorite! The app is also nice to get a dollar amount off so I’m actually using it, great job ### 5/5 — Simply Amazing and Tasty *2026-07-11, version 26.11.2026040603* Love how I can use my rewards in the app! I had hundreds of points accumulated before I knew about the app! I am a las palapas regular 💖 ### 5/5 — Love this place *2026-06-22, version 26.11.2026040603* Great food, quick service and friendly staff! Love coming here! ### 5/5 — It keeps getting better *2026-04-13, version 25.28.2025111802* Honestly, this app makes ordering from my go-to San Antonio Tex-Mex spot way too easy — probably a little dangerous for my wallet. The food is just solid every time, the enchiladas are rich and saucy, the rice and beans actually taste homemade, and the portions are never disappointing. It’s nothing fancy, just really good Tex-Mex that hits the spot, and being able to order ahead without waiting in line is a nice bonus. If you’re in San Antonio and haven’t tried it yet, it’s worth checking out. ### 5/5 — Best location *2026-03-29, version 25.28.2025111802* The food quality and the staff are absolutely amazing! Love this location and I’ve been to both 💪 keep on being amazing ### 5/5 — Yummmmm *2026-03-19, version 25.28.2025111802* So delicious ### 5/5 — Tortilla Soup *2025-08-31, version 24.0.2* Deliciousness!!!!⭐️⭐️⭐️⭐️⭐️ ### 5/5 — Worked Well For Us *2024-07-28, version 24.0.2* Used the app for the first time on Jul 27, snd it worked very well. The ordering was easy and intuitive, the descriptions of items is clear, and the food was ready as promised. Breakfast tacos of all varieties were delicious! ### 5/5 — Link accounts *2023-10-05, version 23.1.1* After downloading the new app, you must click “sign up with email” instead of “log in with email” even if you already have an online account. When you do this on the app for the first time, your app will link to your established online account and your points will show up. I saw the negative review and thought I’d share I had the same problem, so I just signed up with matching account info and it worked. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*