# Laserfiche — user reviews > 24 indexed App Store user reviews of Laserfiche by Compulink Management Center, Inc., rated 2.73/5 from 11 ratings. - Source: https://appshunter.io/ios/app/laserfiche/id440318265/reviews - App overview in markdown: https://appshunter.io/ios/app/laserfiche/id440318265.md - Rating breakdown: 5★ 3 · 4★ 0 · 3★ 1 · 2★ 1 · 1★ 1 ## Newest reviews (4 of 24) ### 2/5 — App worked fine until the 1/17 update. Crashes on IPhone 11 upon signin *2020-02-10* App worked fine until the 1/17 update. Crashes on IPhone 11 upon signin. Can’t get anywhere beyond signing in. ### 2/5 — Needs Improvement *2013-11-20* The latest version that adds iOS 7 updates needs updates itself. Icons are not showing up correctly and there are general layout and graphic items that need to be fixed. But the real issue is the overall look and feel does not feel like Laserfiche at all. The look needs to be streamlined and should follow a nice clean look like the web version does. Overall it works but needs updating in look and functions. ### 3/5 — Metadata is unreadable *2013-09-17* The app works well in general, but if your metadata has more than a few words or has a relatively lengthy field length, you can't read the values. Thus, I unfortunately have to use web access, not this app. Metadata needs to wrap/grow to accommodate users using metadata for workflow. ### 3/5 — Only works under http *2011-06-17* I have gotten on my network behind our firewall and it forces an http://. It won't allow a \\xx001 link. Bummer. ## Most critical reviews (10 lowest-rated) ### 1/5 — I am filled with so much hatred for this stupid app *2026-05-20* I cannot fathom why any company would pay money to use this service. I download the app. It works. Next day, I open it and everything is different, like an update has been installed. However, it doesn’t allow me to download anything, open anything, or use any of my work in a meaningful way. But oh boy! I can sign in! Yippee! I come back to it the next day without having touched it since then. It works and looks how it did prior! This makes absolutely no sense. I try to submit the forms that I was using. They are now lost somewhere in space because the app crashed. I was then instructed to delete it and redownload to fix all these problems. Guess what? Nothing is fixed and it looks like the unusable “updated” version. So awesome. I love being forced to use an app and have it be so dysfunctional that I waste an unbelievable amount of my work day trying to fix it. I cannot believe this is a service people pay for. ### 1/5 — Crashes *2026-05-20* If I could rate this lower than 1 star I would. Worst app ever made ### 1/5 — Unable to use since last update *2024-07-09* Unable to use since update. No response from from Laserfiche with repeated calls. Unacceptable ### 1/5 — Awful *2023-05-16, version 2023.5.4* Unstable, camera becomes slow to respond Constant errors. A source of frustration to use The issues are know but are never fixed ### 1/5 — Really bad *2020-08-04* Crashes repeatedly, not user friendly, tedious, not ready for consumer’s use. ### 1/5 — Newest version not working *2019-05-08, version 10.4.4* After latest update program tries to start but closes down right away. Was fine prior to this update. ### 1/5 — App keeps closing itself *2019-04-27, version 10.4.4* After update app keeps closing itself. Was working perfect before this update and is only thing I updated on phone. Whetes the qa testing ### 1/5 — $10,000 *2012-05-25* Downloaded this app only to discover that my company has to spend $10,000 to get it to work. So it was not useful to me. All my stuff is still trapped in the laserfiche system. Makes me wish I had just stored my documents on my computer in folders. ### 2/5 — Terrible Login Experience *2024-01-30, version 2023.12.04* The login experience is clunky and not very clean as far as mobile apps go. Login with FaceID works the first time you set it up then I keep getting errors after that saying that I changed my login information. ### 2/5 — Issues with login *2022-09-01, version 2022.7.29* The app has issues if your organization syncs your Laserfiche log in credentials to your Microsoft log in credentials. The “remember me” function doesn’t work, causing you to have to input your username and password every single time you open the app. ## Most praised reviews (10 highest-rated) ### 5/5 — Great work on annotations! *2017-05-09* Freehand is easy to use. Sticky notes and stamps are also handy. Great that we can make a folder offline now! ### 5/5 — Please add email interface *2016-02-11* So I can save email from my devise into the mobile app, and then this app will be PERFECT ### 5/5 — User *2012-10-10* This is a great app! Definitely extends the use of our Rio system outside of the office. ### 5/5 — Great app *2012-04-10* It's great to have access to everything when I'm away from my desk. ### 5/5 — Excellent app! *2011-06-28* I'm so excited to finally be able to access my Laserfiche repository from my phone. The app is very intuitive and users with Web Access experience will feel right at home. I highly recommend this app for all Laserfiche users! ### 5/5 — Documents at my finger tips *2011-06-20, version 8.2* This app is great. It allows me to browse and search my files within Laserfiche, more importantly I can capture images, store and even trigger a business workflow. ### 5/5 — Great app *2011-06-17, version 8.2* Finally a way to access your Laserfiche repositories from an iPhone. Good job! ### 4/5 — Our Go To App *2021-07-16, version 2021.6.29* This has become the central app for our SMB, and Rio has more than paid for itself in saved staff time. Referencing documents is handy, but using the app In conjunction with lf workflow and forms gets documents to the right people at the right times, and makes sure documents are filled out correctly and disposed of when they hit their retention dates. ### 3/5 — Latest update 5/1 broke login *2023-05-03* Now receiving "Object not set to a reference of.an object" ### 3/5 — App won’t start on iPhone 11 *2019-11-15* ?? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-04.*