# Lashify — user reviews

> 163 indexed App Store user reviews of Lashify by Lashify Inc, rated 4.80/5 from 7,629 ratings.

- Source: https://appshunter.io/ios/app/lashify/id1483007308/reviews
- App overview in markdown: https://appshunter.io/ios/app/lashify/id1483007308.md
- Rating breakdown: 5★ 6,833 · 4★ 330 · 3★ 147 · 2★ 65 · 1★ 254

## What do users think of Lashify?

Overall sentiment: positive

**Pros**

- 💎 High-quality lashes
- 🤩 Life-changing product
- 🤓 Easy to use
- 💅 Empowering and confidence-boosting
- 🔥 Game-changing lash system
- 🎨 Versatile styles and customization

**Cons**

- 🐛 App crashes and glitches
- 🤯 Difficult to navigate app and website
- 💰 Expensive shipping costs
- 🤔 Confusing policies and membership changes
- 😕 Unreliable app functionality

**Commonly reported bugs**

- Unable to remove items from cart
- App crashes when trying to make purchases
- Subscription management issues
- Discounts and offers not working as expected

**Most requested features**

- Improved app navigation and organization
- Ability to easily manage subscriptions and orders
- More visual guides and lash style previews
- Saved payment and shipping information
- Streamlined checkout process

## Newest reviews (10 of 163)

### 2/5 — Products have gone downhill

*2026-03-28, version 3.0.66*

Hailey

### 2/5 — Illogical App

*2026-02-02, version 3.0.66*

LOVE the lashes but the app is terrible. Navigation is odd, can’t get to your cart by clicking on Cart or my Bag. No logic to the browsing. Sorry but had to say it when I’ve spent 20 minutes trying to edit my cart and the review request pops up.

### 2/5 — Used to love

*2025-12-30, version 3.0.66*

The bond is not the same you won’t get more than one night out of them. I found ones on Amazon for $10 that last at least two days and that’s during sleep and nothing came off fall for it until they really actually figure it out and stop bullying people online who bring up the fact that these lashes are not working as good as they used to.

### 2/5 — Subscription

*2025-12-12*

I have been using Lashify lashes for almost three years. Love them. I have also been a subscriber. It USED TO BE so easy to swap things in and out of my monthly box. Now, it’s so difficult to JUST ADD a product to my box. I don’t understand the changes in access to our subscription boxes. Also, the Member X membership, why aren’t the memberships in tiers, offering certain products, or extra products each month (for example), instead of requiring a separate membership for access to certain specials. The lashes are GREAT. This subscription thing is very confusing, not user friendly.

### 2/5 — Great product, awful app

*2025-11-18, version 3.0.66*

I’ve been using this product for years and won’t use anything else. These are THE lashes. That being said, this app is a terrible user experience. It’s glitchy, slow and hard to navigate. I’ve never been able to update my subscription without contacting the support team. I’ve uninstalled and reinstalled the app several times and no improvement. It’s a shame because I order monthly but it’s a hassle every single time.

### 2/5 — Please fix your load issues

*2025-11-12, version 3.0.66*

Every time I try to open my cart it loads and L A S H I F Y flashes over and over and my phone will actually fall asleep before my cart loads.

### 5/5 — Love plushy tames

*2025-06-20, version 3.0.58*

Love plushy tames

### 1/5 — Bond

*2025-03-17, version 3.0.56*

The Bond isn’t what it used to be. I have been using it for years and it doesn’t last like it did. The clear is clear Mrs Bond is clumping, the extra strength Bond doesn’t have the lasting effect like it did years ago

### 1/5 — Not as I hoped

*2025-02-22*

Even though I watched the tutorial several times, I just can’t get these to work. I have the 10 and the 12.
I received a dried up bonding set but they did send a replacement which I appreciated. I received a second one by mistake so now have to figure out how to return.
These are much more difficult to place that quoted even with practice. 
I spent a lot of money for these and had hoped to use these indefinitely as I no longer have the long thick lashes I did when I was young.
Very disappointed on the product and the money I feel I wasted. I would not recommend to anyone without a lot of experience with lashes. :(

### 1/5 — App and website

*2025-02-21, version 3.0.54*

App is extremely confusing to much going on and I feel like it’s always glitching

## Most critical reviews (10 lowest-rated)

### 1/5 — Love the lashes - app is awful.

*2026-07-27, version 3.0.66*

I haven’t been able to purchase from my phone in years because the app won’t let me add things to my cart or glitches at checkout. Try using my browser and it won’t allow it with the app installed. Stick to the website.

### 1/5 — auto subscriptions

*2026-04-28, version 3.0.66*

I went online as a returning customer just to purchase a couple of items and automatically got put into subscription when I tried to cancel it. It’s still charging my card.

### 1/5 — Slow

*2025-12-10, version 3.0.66*

The app never loads. It’s pretty pointless to even have it. Lashes are fantastic though!

### 1/5 — Is practically useless

*2025-11-27, version 3.0.66*

If you know what you want to order, they make it hard to find. Needs a total redesign

### 1/5 — Lashify app freezes

*2025-11-21, version 3.0.66*

App keeps freezing and I can not modify my cart. Also would be nice to have filters for fineness and curl of lash

### 1/5 — Sooooo bad , scam

*2025-11-17, version 3.0.66*

Dont buy , they dont give returns and they are so hard to apply , save your money

### 1/5 — Can’t even open my bag to get to check out

*2025-11-16, version 3.0.66*

App just isn’t loading my bag up so I can pay

### 1/5 — Slow

*2025-10-24, version 3.0.66*

Takes forrrrever to load anything

### 1/5 — Price not worth it

*2025-10-22, version 3.0.66*

Poor quality does not justify the high prices and cannot teach a live person for guidance. For these prices a live person should be accessible to assist especially newbies

### 1/5 — Great product, TERRIBLE app

*2025-10-02, version 3.0.64*

Just log on to the website and hope that works. This app has been terrible for years and even in this 2025 modern day buttons and options disappear and bogus error messages display like “insufficient order size” followed by “minimum order size reached”. It’s clear there is NO ONE maintaining this tech. Hire some real IT please.

## Most praised reviews (10 highest-rated)

### 5/5 — 6th Luxe Lashify Anniversary ✨

*2026-07-17, version 3.0.66*

I have enjoyed 6 years of fabulous lashes and having a Luxe Box membership makes everything easy and since affordability is the new buzz word Luxe fits right into that category! 🖤🤍🖤

### 5/5 — No better lashes

*2026-05-23, version 3.0.66*

The best lashes. I love them!!

### 5/5 — Fabulous !

*2026-05-16*

I started using these when I was on a trip to Los Angeles. I had them in my luggage and I thought why don’t I give them a try? This is probably more than four years ago. No regrets, they were so easy to start using. I don’t know why I didn’t start it right away. At first, I was a little intimidated by the box and the wand and then I looked at a couple videos and I thought I can do this. Oh my gosh, it made a whole difference on my face ! And my life !

### 5/5 — Get it

*2026-05-02, version 3.0.66*

I had really good customer service and delivery is awesome too

### 5/5 — Love These Lashes

*2026-04-12, version 3.0.66*

By far the best cluster lashes. I get compliments on my lashes all the time!

### 5/5 — Lashify Has Me Hooked—Salon-Quality Lashes at Home 💖

*2026-04-09*

I’m obsessed with Lashify cluster lashes! I’ve tried so many different brands, but I always come back to them. They’re lightweight, natural-looking, and blend seamlessly when applied right. You honestly can’t tell they aren’t your real lashes. I highly recommend them to anyone wanting to do their own lashes at home!

### 5/5 — Obsessed

*2026-04-02*

I’ve been using band lashes and glue for years and they always looked fake. Also could never get the corner to stay down. I was nervous to try lashify until a coworker told me about it. Not gonna lie it’s so easy! It takes time to do it but once done they are set! I’ve gotten a good solid week with them holding. I don’t need to go longer because I like to take a break over the weekend if I’m not going out! I will never go back to band lashes. Also I tried a cheaper brand and they irritated my eyes. I’ve used lashify now for a month and no irritation!

### 5/5 — Lashes for Life!

*2026-01-27, version 3.0.66*

The OG DIY Lashes I will never live without! And Korean Bondage! I’ve tried others but they are just not the same. Started wearing them in 2018 because of developing allergies to mascara. I will never be without! Lashify for life!❤️❤️❤️

### 5/5 — Holy grail

*2026-01-08, version 3.0.66*

I have always used mascara because I have not found the perfect lashes. When I first tried LASHIFY I immediately fell in love. My favorite is starburst and tulip. Both of them are my holy Grails. They look like they are your real lashes! I always get compliments on my lashes♥️

### 5/5 — You will never regret!

*2025-07-11, version 3.0.58*

These were made for everybody that love lashes! They are so easy to put on! You can have them on for a day or up to two weeks. I prefer a week myself but if you want more go for it. There are no rules except for what you want.

They have different subscriptions depending on your budget. The best is the bundle boxes subscription. 

The CEO Sahara Lotti is there for you. She is THE best. She loves her clients and listens to everything you say to make Lashify the NUMBER 1 lash company in the world.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
