# Last Bottle Wines — user reviews > 143 indexed App Store user reviews of Last Bottle Wines by Last Bottle Wines, rated 4.90/5 from 19,769 ratings. - Source: https://appshunter.io/ios/app/last-bottle-wines/id986565714/reviews - App overview in markdown: https://appshunter.io/ios/app/last-bottle-wines/id986565714.md - Rating breakdown: 5★ 17,897 · 4★ 1,395 · 3★ 230 · 2★ 92 · 1★ 155 ## What do users think of Last Bottle Wines? Overall sentiment: positive **Pros** - 🚀 Fast and easy ordering - 👍 Great wine selection and quality - 💰 Excellent value and prices - 🌟 Consistently good customer service - 📦 Reliable and quick shipping - 🔍 Detailed wine information and reviews **Cons** - 🐛 Shipping delays or issues - 🕰️ Inconsistent delivery times - 🔍 Misleading or inaccurate wine descriptions - 📱 Buggy or clunky mobile app experience **Commonly reported bugs** - Login issues and frequent log-outs - Incorrect order status or history information - Compatibility problems with older devices **Most requested features** - Improved order tracking and status updates - Ability to save favorite wines or orders - More communication on shipping and delivery - Enhanced mobile app functionality ## Newest reviews (12 of 143) ### 3/5 — New billing platform stinks *2026-08-21, version 5.0.7* It was a five Star before the new billing platform was implemented ### 2/5 — Grand cru *2026-08-19, version 5.0.5* My grand cru from st emilion - 6 bottles had started to turn. No depth, thin, disappointing. Win some lose some. ### 2/5 — Shipping is a big problem *2026-08-13, version 5.0.5* This app is legit. You do get the wines and can get some good deals. They say they ship in 3-5 business days. However, it’s 8 days since my last order as I write this and UPS still doesn’t have the shipment. You should plan on 4 weeks to get your package. ### 4/5 — App review *2026-08-10, version 5.0* It would be nice if the order history went back further and that it retained the original write up that you provide to refer back to ### 2/5 — Disappointed new customer *2026-07-20, version 5.0* I’m seeing one Wine come to the app per day. But when scrolling through Instagram, you have new wines added all the time. So why is someone who’s download Your app and credit card information am I not receiving the same offers? ### 3/5 — Prior orders hard to see *2026-07-12, version 4.0.0* The prior version of the app was outstanding. This one is OK when it comes to ordering your wine. Seamless and flawless. However, looking up prior purchases, especially if you order a lot, is much more tedious with the new app than the old app. I just don’t understand why developers have to try to improve everything especially when the former app did not need any improvement. ### 2/5 — Customer Service Sub-par *2026-05-19, version 4.0.0* I have easily purchased over 100 bottles from LB, but lately they are failing their customer base in a significant way. Many of the wines here are over hyped, but if you are a savvy shopper you can find some good deals. The reason I cannot recommend them is their delivery processes and horrendous customer service and support. Example: They clearly state that you will automatically receive tracking information, however this email doesn’t arrive until after your order has already been delivered. Not much help to a busy professional. Unless you are ready and have the time to babysit your order, I cannot recommend this site. ### 5/5 — Shipping? *2026-05-02, version 3.0.2* Your app sucks. It doesn’t say whether my order has been shipped. It doesn’t give any shipping information. ### 2/5 — Nobody’s Home *2026-04-16, version 3.0.2* I made my initial order almost a week ago. You can go on their app and check your order as well as the status. As nothing has changed since my order I became nervous as we only have a couple more weeks at the shipping location before moving to our summer home. I have sent 2 emails to the help desk asking about an approximate shipping date, and the possibility of changing the shipping address. Crickets!! On the app it explains their policy on replying via the help desk, which has nothing to do with reality. I also found a phone number for them which was a Napa prefix but there’s a recording that says the number is no longer in use which is a bit concerning. Maybe it will work out and I’ll get a great deal on a great wine. Their customer service leaves a lot to be desired. ### 5/5 — Awesome! *2026-04-03, version 3.0.2* If you have any desire to drink wine, Last Bottle is amazing. Super helpful & friendly staff. Amazing wines at ridiculous (good) prices! I love that they do consider the weather with shipping, being in that I’m in Winterfell (Minneapolis). Great to stock a cellar or try something usually out of your price range. You need this in your life! Purchasing goes through the shop app (Shopify), it’s great if you’re already using that as well! ### 5/5 — LAST BOTTLE WINES *2026-03-26, version 3.0.2* Really enjoy shopping on LB and have received multiple good to great deals. The service has been flawless and the deliveries timely. Highly recommend ### 5/5 — Mystery Botte *2026-03-08, version 3.0.0* Outstanding, exceeded my expectations. ## Most critical reviews (10 lowest-rated) ### 1/5 — What Customer Service *2026-08-28, version 5.0.7* I made a mistake in shipping address and tried contacting them a few times on their “help” email address which is their only contact for customer service. No response at all. Silence. ### 1/5 — Website is hijacked by third parties *2026-08-22, version 5.0.7* The promise of Last Bottle is wines available at discounted prices. Unfortunately LB has switched to Shopify’s platform, which has enabled third parties to hijack offerings before they’re even released to the public. For instance, one app—winebuyerapp.com—chargers users $20/$30 to access Last Bottle’s online catalog of offerings through before the offerings are even released to the public. As a result, some of the best value wines with low inventory (like the collector bottles in the “power hour” of Last Bottle’s marathons) are sold out before they even appear on Last Bottle. This is an obvious security breach and something Last Bottle (and/or Shopify) should immediately resolve to protect their longtime customers. ### 1/5 — App frequently doesn’t work *2026-08-21, version 5.0.7* Like the last bottle website, the app needs a lot of work. It commonly does not share the current wine for sale specifically it almost always stops working during a marathon. I’ve just learned not to use it. ### 1/5 — Sub-par Accuracy & Customer Service *2026-07-05, version 4.0.0* I have easily purchased over 100 bottles from LB, but lately they are failing their customer base in a significant way. Many of the wines here are over hyped, the descriptions are inaccurate, and they list conflicting vintage information for the same wine. Their communication is equally lacking as it takes weeks upon weeks to get a response to a question or concern (if you’re lucky enough to hear back from someone at all.) My last question took six weeks to get a response. The delivery process also mirrors their overall poor quality customer Example: They clearly state that you will automatically receive tracking information, however this email doesn’t arrive until after your order has already been delivered. Not much help to a busy professional. Unless you are ready and have the time to babysit your order, I cannot recommend this site. ### 1/5 — Customer Service *2026-06-21, version 4.0.0* It’s practically non existent. ### 1/5 — Lost order-no response *2026-04-27, version 3.0.2* I have been a consistent long time buyer from them. Spent $140 on an order I never received. Never responded to my many emails. Never refunded. AVOID this company! No response or help! So disappointed! ### 1/5 — New App Regresses Features *2026-03-26, version 3.0.2* The updated version of the app while ascetically an upgrade goes backwards in many functions. The old app was simple and easy to use. Checkout was less complex and order history showed pictures of the wines purchased on the main page not requiring you to click on every order to see the pictures which was useful to quickly reference prior purchases you liked to purchase again when they came up again. Most annoying the daily deal says not available during the Marathon when quick purchases are necessary to get the deals before they are gone, I’m relegated to the mobile web version which is even less user friendly than the app. I’m buying less wine due to the changes in the app, it WAS my go to app for all Wine purchasing. ### 1/5 — How About Customer Service *2026-02-16, version 3.0.0* I ordered on 1/30. After 10 days of no tracking info for my order I asked for an update, no response. I asked the same on the app, no response. I asked on one of your FaceBook ads, no response. ### 1/5 — Good wines, terrible service *2026-02-11, version 3.0.0* I ordered a number of wines from this company. Wines were decent for the most part. I received a shipment with broken bottles and despite writing them email 4 times, they completely ignored me. I would not recommend using them as they do not believe they need to respond to customers at all. I’ve ordered from multiple other online vendors who are far superior and actually respond. They purposefully do not have a service phone number as well. ### 1/5 — App works fine, customer service is non responsive *2026-02-06, version 3.0.0* I’m leaving this review in an effort to get some sort of response out of this company. To be clear, the app works fine and I’ve really enjoyed the service. However, on my latest shipment they shorted me by one bottle and I have emailed them separately four days in a row to get this handled and they are not responding. There is no one available at the phone number. They tell you to leave a message with all pertinent info and they will email you back. I am so disappointed in this terrible failure in basic customer service. Up until now I’ve been thrilled with their service and have placed dozens of orders with them. This experience will certainly affect my willingness to do business with them again. ## Most praised reviews (10 highest-rated) ### 5/5 — A value rare in today’s world *2026-08-29, version 5.0.7* Only app/store online I buy wine from. ### 5/5 — The only way to buy wine! *2026-08-22, version 5.0.7* Perfect app. Simple, brilliant, and outrageously good prices on one wine each day. Flawless execution. ### 5/5 — Best Wine Deals App *2026-08-19, version 5.0.7* This is by far the best and easiest wine app to purchase great deals. ### 5/5 — Love it *2026-07-22, version 5.0* We think this is the bestist place. It has helped us fill our wine well. ### 5/5 — Great site *2026-07-22, version 5.0* Love the wines and the customer service! ### 5/5 — The Best Deals! *2026-07-11, version 4.0.0* This app is fantastic in that they offer great wines with a huge discount! ### 5/5 — awesome wines amazing price *2026-07-10, version 4.0.0* more awesome people ### 5/5 — Terrific finds *2026-06-24, version 4.0.0* At great prices ### 5/5 — The ONLY place for wine *2026-05-24, version 4.0.0* Last Bottle is by far the BEST place to buy wine ### 5/5 — awesome *2026-05-07, version 4.0.0* more awesome --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*