# Lasting: Marriage & Couples — user reviews

> 127 indexed App Store user reviews of Lasting by Groop Internet Platform inc., rated 4.70/5 from 24,820 ratings.

- Source: https://appshunter.io/ios/app/lasting-marriage-and-couples/id1225049619/reviews
- App overview in markdown: https://appshunter.io/ios/app/lasting-marriage-and-couples/id1225049619.md
- Rating breakdown: 5★ 20,457 · 4★ 2,492 · 3★ 885 · 2★ 226 · 1★ 760

## What do users think of Lasting?

Overall sentiment: positive

**Pros**

- 💕 Improved relationship
- 👍 Convenient and easy to use
- 🤝 Promotes open communication
- 🧠 Insightful and informative content
- 🔍 Helpful in identifying issues
- 🌱 Strengthens foundation of marriage

**Cons**

- 🐛 Buggy and glitchy
- 💰 Overpriced subscription
- 🔒 Difficulty canceling subscription
- 📱 Challenging to use on mobile
- 🤔 Not tailored to everyday issues

**Commonly reported bugs**

- Notifications not working correctly
- Inability to log out of the app
- Subscription issues and unexpected charges
- Compatibility problems on certain devices

**Most requested features**

- Add PC/Mac version
- Provide more guidance on resolving conflicts
- Allow users to see partner's notes and comments
- Improve navigation and user interface

## Newest reviews (13 of 127)

### 2/5 — Date and Time Stamp Errors Could Be Catastrophic

*2025-09-12*

The exercises in this app look amazing, but the date and time stamps are very off. An entry I posted on 9/1 was dated 8/1, and a reply from my partner for today 9/11 was dated 8/24. This is a disaster as it lends the appearance of neglect. I’m very angry over this, because it has the protential to ruin a relationship at the same time that it intends to repair one. Understanding the timing of interaction is mission critical, and the app makers should obviously know this.

Honestly, I could cry over this trivially-seeming flaw. We’re trying to patch things together with the app. We are separated. The situation is delicate, and the app is reporting misinformation at a very sensitive time. Getting this right is so easy that it is taught in week two of a standard programming course.

The app makers are taking on a very serious role here that demands responsibility. They could ruin marriages through carelessness. Use with caution.

### 4/5 — Content is great but paying for subscription is a nightmare!

*2025-02-13, version 3.2.10*

Update: Updating my review to share that the developers may have heard our cries! Today after using an email link to purchase a discounted annual subscription, I received a follow-up email a few hours later with instructions on activating the subscription. I hope this is a sign that they’ve figured out how to make this process less stressful for subscribers.

I LOVE the content in the app. I believe it has helped my partner and I learn how to communicate more effectively. I also think the webinar topics are interesting. That aside, it has been an absolute NIGHTMARE with getting my app to show the subscription upgrade after we took a short break from the paid version. I’ve reached out to support multiple times and gotten a “Sorry I can’t help you with the app, but here’s a link to pay the subscription online,” only for the premium app features to be unavailable because the upgrade doesn’t show 🙄 I even tried accessing the content through the website and my account still shows  the free version. I’ve reached the point where I’m tired of wasted time and money, and want to switch to a similar app that doesn’t give me all of these issues.

### 2/5 — Buggy, outdated

*2025-01-27, version 3.2.10*

This app is buggy and outdated. Many times it wouldn’t record my responses and when me and my partner compared answers it said I hadn’t responded to the question. Also, there was a question about dating during the pandemic - uh, it’s 2025. Also there were a bunch of irrelevant questions about e.g. rekindling romance. We’re a new couple. 

We’re using Paired now and so far it’s much better.

### 4/5 — Upgrade?

*2024-04-01, version 3.0.5*

I love this app, but it keeps putting up a pop-up to tell me that an upgrade is available.  When I click the link, it takes me back to the app store which just says “open”.   I don’t want to remove it from my phone and reinstall it because I don’t want to lose the data my partner and I have created.

### 1/5 — Easy to sign up

*2024-03-23, version 3.0.5*

Hard to cancel the subscription. I HATE apps that do that.

### 2/5 — Great app but…

*2024-03-15, version 3.0.5*

My spouse and I previously used this app a long time ago but didn’t follow through. We wanted to try again but all of our old progress was saved and we are getting very frustrated trying to figure out how to restart old sessions instead of picking up where we left off, because, of course, we don’t remember a bit of what we learned before and our old answer just hardly even apply anymore. There should be an easy way to restart sessions if you want to. Other wise, I think the app is great, but this part is very frustrating.

### 1/5 — Important Warning About this App!

*2024-03-12, version 3.0.5*

Horrible experience!! 

At first I was thrilled that my girlfriend suggested this app. I was going through the exercises and reviewing the answers she shared but as I continued on I started realizing that the answers she was giving to the questions did not pertain to me or our relationship. 

I realized that she was talking about her ex-boyfriend Bryan! 

As good of a concept that this application has and as much development I’m sure you guys have put into this thing, you forgot a critical step. You need to give people the option to delete their prior history or use of the application. 

This realization has really take the wind out of my sails. I don’t feel “special” anymore. I honestly feel like I’m just another guy the next guy that she’s doing this doing this with now. 

Very disappointing!

### 1/5 — Spouse can’t create an account

*2024-02-13, version 3.0.3*

I’ve had no issues using this app but my husband downloaded it the same day as me and hasn’t been able to create an account. It keeps telling him to “provide a stronger password” even though it meets all the password criteria. Since he can’t create an account, he can’t pair with me, essentially making this app useless. I’ve contacted the app support and have gotten no response. Glad I didn’t sign up for the premium account. I’ll continue my search for a better app.

### 1/5 — App won’t even work for IPhone

*2024-01-09, version 3.0.2*

Been trying to download and create a new account , it states I’m an existing user and that’s false information . Tried again with my back up email now says the same exact thing. This app is a waste of time and there’s no way to get help good luck to anyone who’s having the same issue I did .

### 1/5 — Can’t even get started

*2023-12-19, version 3.0.2*

It won’t let me even put in a password so I can sign up. It has some weird text about covering for security, but it won’t go away so I can sign up

### 1/5 — Bad way to operate a business

*2023-12-15, version 3.0.2*

I didn't order or subscribe, but I did download your app. I only wanted to look at it to see if it was what I needed. I saw where you are going to charge me. I have not used it. I never permitted you to charge my card, but you did!  Also, I can not see a phone number to speak with anyone about it. This is the only way.…

### 1/5 — Good app

*2023-08-01, version 3.0.1*

Overall I like the app, but it keeps messing up and having to restart all the time

### 2/5 — If you’re limited in time to connect, this may not be the app for you

*2023-06-17, version 3.0.1*

The billing portion is causing so much stress it’s nearly not worth it. I’ve spent more time trying to figure out why they are charging a certain card, where to go to change it, and what “stripe” means that I haven’t had any time to use the resources. There is NO WHERE to view the card or account my payment is coming from and make changes. There is no customer service chat or phone number. The concept is wonderful but you have to have the business part down as well. Right now unless you get everything perfect as you’re signing up (which I don’t even know how they got the card they’re charging) it seems either shady or unreliable at best. And yes, I checked every phone‘s subscriptions. I’ve checked PayPal. I’ve checked everywhere that I have third-party payments. It is nowhere. I’ve worked in tech-support. I know how these things work I’m not inept.

ID: 5036199 
App Version: 3.0.1 
OS Version: 16.5 
Device: iPhone 11

## Most critical reviews (10 lowest-rated)

### 1/5 — Price

*2026-06-29, version 3.2.30*

Annoying as f price is not listed before downloading but because it has a 7 dsy free trial it shows up under the free apps.. no access until you pick a subscription…

### 1/5 — Date and Time Stamp Errors Could Be Catastrophic

*2025-09-30, version 3.2.30*

The exercises in this app look amazing, but the date and time stamps are very off. An entry I posted on 9/1 was dated 8/1, and a reply from my partner for today 9/11 was dated 8/24. This is a disaster as it lends the appearance of neglect. I’m very angry over this, because it has the protential to ruin a relationship at the same time that it intends to repair one. Understanding the timing of interaction is mission critical, and the app makers should obviously know this.

The app makers are taking on a very serious role here that demands responsibility. They could ruin marriages through carelessness. Use with caution.

Added 9/30/2025 - Each time I open the app I get an indicator of unread messages. I open them anticipating a response from my partner and instead find that they’re my own messages, which I’ve obviously already read.

We’re working through the communications module. The app reports that my partner has done exercises in a later release of the module . 1) If the app were well designed, this would not be possible, but 2) when I do go to the updated module, I learn that my partner has NOT done exercises in the later release.

Again, this app is very buggy in mission critical places. Use with caution. This is a good idea for an app, and we will continue to use it for now, but the bugs are toying with our emotions as we try to fix our relationship. The app is suboptimal. We’ll see if it does more harm than good.

### 1/5 — Couldn’t even get started

*2025-08-13, version 3.2.30*

I was interested in using Lasting to work on my relationship, but I couldn’t even make it past the sign-up process. Every password I created was labeled “weak,” even when I used long, complex combinations with numbers, symbols, and uppercase letters. After multiple attempts, I gave up. It’s frustrating to have an app meant to improve communication and connection become a source of stress before I can even see what it offers. I hope they update their password requirements and sign-up process so people can focus on the actual relationship work instead of wrestling with account creation.

### 1/5 — Unable to cancel subscription

*2025-01-05, version 3.2.10*

Buyer beware. It is near impossible to cancel the subscription once you purchase. The app sends you to the website. The website sends you to the app.

### 1/5 — Terrible technical support plus high price

*2024-12-03, version 3.2.10*

The app is terrible. It crashes when launching a link from the emails which indicate a new session of therapy is available to sign up for attending.

When I contacted technical support, Taylor was singularly unhelpful, and the app issue is still unresolved. I even took and sent in a screen recording of the app when I click on the link in email, but to no avail, the issue is still unresolved.

Many of the therapists seem competent, and a few had EXCELLENT and well presented sessions… I stuck with Lasting because of that but I am canceling because I cannot access content for which I paid.  0/10 for the app, and it’s even more annoying that there is no website in which to access content.

7.5/10 for the therapist sessions—when accessible.

### 1/5 — Giant FAIL if you aren't an East Coast subscriber

*2024-08-23, version 3.2.10*

Unless you are unemployed, the live events aren't timed for viewing in time zones MST or PST.

The first lesson exercises are ok.  After that, they ho off course. 

Plus NOT ALL LIVE EVENTS are made available after the live event. Unacceptable!!!!

Plus emails to their "Customer Service" go unanswered. 

They don't cover so many other relationship real issues. 
 
Canceled after 6 pathetic months.

### 1/5 — Unable to begin

*2024-07-20, version 3.2.10*

Couldn’t even create an account. Would create a password that was “very strong” according to the password strength meter, but as soon as I’d click “sign up with email” I’d be prompted with a “Please select a stronger password” error box. Tried a few times and went into reviews and I’m not the only one who had this problem. Also, subscription cancelling issues and a whole hose of other issues. Sounds like the app used to be good though…too bad I’ll never know.

### 1/5 — Worst app ever

*2024-07-19, version 3.2.10*

Cant even contact through email, keeps saying to flag the app.. and apple doesnt even provide a refund

### 1/5 — Can’t get past the password page

*2024-05-11, version 3.2.10*

Would love to give the actual app a review but I’ve tried 20 different passwords and it keeps deleting them and saying try a stronger password and won’t let me create an account. I’ve tried lowercase, uppercase, numbers, symbols and no matter what I try it says it’s not strong enough even though it says it is very strong when I type it in under the password box. Hopefully this will get fixed so I can login and give the app a try!

### 1/5 — Poor App Functionality

*2024-04-03, version 3.0.5*

The content is great, but inaccessible do to constant app malfunctions

## Most praised reviews (10 highest-rated)

### 5/5 — Helpful

*2026-04-03, version 3.2.30*

Its interesting how we can compare sneers and talk about it later

### 5/5 — Today's conversation

*2024-03-05, version 3.0.3*

We love the daily question!-- we do it almost daily. I've looked for other relationship-building questions, and I haven't found any as insightful as these. The workshops are fun, especially the date night ones! 
I've had tech trouble with opening the app right after renewing my subscription (2 years in a row), but this has always been solved very promptly by the support staff. 
I recommend this app!

### 5/5 — Your Help Has Arrived!

*2024-01-22, version 3.0.2*

Everybody needs help in their marriage. The stats don’t lie - half of us won’t make it. We go into marriage with hope, dreams desires, but we walk down that aisle with EXPECTATIONS. And we all fail miserably to meet those expectations. So what do we do with the disappointment? We change our perspective. Marriage365 helps you look at your marriage with fresh eyes, hopeful ideas, and realistic expectations that create a marriage environment you’ll WANT to fight for! Your marriage rescue is one download away!

### 5/5 — Tốt

*2023-08-12, version 3.0.1*

Tốt

### 5/5 — Tốt

*2023-08-12, version 3.0.1*

Rất tốt

### 5/5 — Tốt

*2023-08-12, version 3.0.1*

Tốt

### 5/5 — tot

*2023-08-12, version 3.0.1*

tot

### 5/5 — Good app

*2023-06-12, version 3.0.1*

Help me a lot.

### 5/5 — Helpful, but not in the way I expected

*2022-08-12, version 2.9.0*

I downloaded this app because my boyfriend at the time kept claiming every couples therapist he could find in our area had no availability.  So I searched for other options and found this app.  I’m not saying it’s a good replacement for couples counseling, but it was great for our unstable relationship.

Every time I brought up problems before the app he would find a way to turn it into me “fighting” even if I was just trying to ask basic questions.  So having the app ask them was better for me.  He still blew up when I brought up a girl he likely cheated on me with and an ex he kept talking to despite knowing it weirded me out since he was living with her when we met.  When I saw that even when we were in a controlled environment where we were both supposed to bring up our concerns it made his emotional abuse so loud and clear.  So it didn’t keep us together lol, but it helped me realize his actions had nothing to do with me and he simply wanted to avoid the big red flags in our 3 year relationship to continue doing whatever he was doing without any accountability.

I also want to point out that the app is great at helping you understand each other’s perspectives etc.  It encourages you to learn more about them in ways you don’t think to once you’re in a committed relationship.  Had we not had so many problems I think this would have been really great at strengthening a relationship.  Definitely gave me some good ideas on what to ask early on with a new partner.

### 5/5 — Lasting is AMAZING

*2022-07-15, version 2.9.0*

Lasting is a phenomenal tool for couples to use to help understand each other better! There are so many resources and even live group therapy! It is amazing

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
