# Latch.Chat — user reviews

> 1 indexed App Store user reviews of Latch.Chat by Latch.Chat Ltd, rated 4.00/5 from 2 ratings.

- Source: https://appshunter.io/ios/app/latchchat/id1475222545/reviews
- App overview in markdown: https://appshunter.io/ios/app/latchchat/id1475222545.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 0

## Most critical reviews (1 lowest-rated)

### 3/5 — Hoping for an update

*2020-08-13, version 1.21.0*

I’m hanging in for an update. App keeps freezing during every use. Works great on desktop but not the app. We also see that there’s an option for events but it’s not showing available on our app. We’ve contacted customer support three times and no response. We also try chat all day and no response. Love how this app is laid out and it’s absolutely perfect if it works soooo hoping they’re working on a bug fix for those three things. Customer support! Freezing and the Events option next to Tasks like the previews show 🙌🏻

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*