# Latitude App — Simple, safe, secure > Mobile app for managing credit card accounts, transactions, and personal finance. (iPhone/iPad app by Latitude Financial Services Australia Holdings Pty Ltd.) - Source: https://appshunter.io/ios/app/latitude-app/id1373059866 (this page in markdown: same URL + `.md`) - Developer: [Latitude Financial Services Australia Holdings Pty Ltd](https://appshunter.io/developer/1098018094) - Category: Finance, Lifestyle - Price: Free - Rating: 4.60/5 from 162 App Store ratings · 365 written reviews indexed - Age rating: 4+ - Requires: iOS 16 · 197 MB - Languages: American English - Released: 2018-10-29 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/latitude-app/id1373059866/reviews.md ## What is Latitude App? Latitude’s mobile app brings all your finances together in one place. We’re always listening to your feedback and building the app around what matters to you. Credit card features currently include: • Access accounts with Touch ID or Face ID • Add your card to your Apple wallet • Temporarily lock your card • Fast access to all balances • View your statements • Check payment due date • View all transaction information • View and change personal details • Activate your new card • Set or change card PIN • Set up direct debit (Australia only) • Pay by bank transfer (Australia only) • Request a refund (Australia only) • Request a letter • Request account closure • Create a balance transfer • Receive push notifications • Track your spending • Split your credit limit (eligible customers only) • Add an additional card holder • Click to pay Other app features: • View our latest promotions • In app messaging • Receive digital letters • Enhanced secure login • Enhanced homepage • Spend Tracker (Latitude 28 Degrees Global Platinum Mastercard - New customers only) • Rewards with offers, discounts and perks You can view all the products below from your Latitude App: Australia products: • Latitude Gem Visa • Latitude GO Mastercard & GO Platinum Mastercard • Apple Financial Services (AFS) CreditLine • Latitude 28 Degrees Global Platinum Mastercard • Latitude Low Rate Mastercard • Latitude Infinity Rewards Visa • David Jones Premiere, Prestige and Icon Mastercard • Latitude Eco Mastercard • Latitude Mastercard • Care Credit • CreditLine • Buyer's Edge Gem Finance New Zealand products: • Gem Visa • Gem Essentials • Gem CreditLine ## Key features - Access accounts with Touch ID/Face ID - Add card to Apple Wallet - Temporarily lock your card - View balances and transactions - Track spending - Receive push notifications - In-app messaging ## What do users think of Latitude App? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 👍 User-friendly app - 🚀 Convenient for payments - 👍 Great customer service - 🚀 Efficient and straightforward - 👍 Helpful app - 🚀 Quick and easy to navigate **Cons** - 🐛 App crashes or doesn't work - 🐛 Login issues - 🐛 Unreliable app - 💰 Excessive fees and charges - 🐛 Delayed transaction updates - 🐛 Unable to make payments or access account - 🐛 Constant need to update app **Commonly reported bugs** - App crashes after update - Unable to log in or create account - Delayed or missing transaction updates - Inability to make payments or access account **Most requested features** - Allow users to select which purchase to apply payments to - Provide notifications for upcoming payments - Add ability to lock/unlock card within the app - Show full transaction details and breakdown - Improve app stability and reliability - Simplify the app interface and navigation ## Recent user reviews (10 of 365) All indexed reviews: https://appshunter.io/ios/app/latitude-app/id1373059866/reviews.md ### 1/5 — Live chat via the app is useless *2026-07-21, version 3.11.1* Despite leaving the screen unlocked and constantly tapping the screen to make sure it doesn’t lock, the app randomly logs you out and makes chat start again EVERY TIME ### 1/5 — Couldn’t even get passed the link account section *2026-07-20, version 3.11.1* App is useless and people who work there are as good as bricks. Tried to link my account and had no success told me that need a 16 digit card number every time i put my card details in and cant use my account numbers because its less then 16 digits. Anyways tried calling them to get it fixed and they said “sorry we cant help you, you need to add the account number first. ### 2/5 — Greed in action *2026-07-15, version 3.11* Latitude are the perfect example of how deliberate design is in place to trap you - also makes it clear how they are often seem as targeting the desperate. The only fee free way to pay is of course the slowest and high risk. Pretty despicable capitalist behaviour really. ### 2/5 — Crashing *2026-07-09, version 3.11* This update on iPhone 14 iOS 18.7.8 app turns off when you try to open accounts rest of app works ok ### 5/5 — Great *2026-07-02, version 3.10* Great ### 1/5 — Below average *2026-06-26, version 3.9* I try to leave updates until it forces me to as Ive had too many bad experiences in the past. Look at other banking apps and see how the pros do it. ### 1/5 — Horrible *2026-06-24, version 3.9* Everything about this company is horrible. The fees the charges, how difficult they make it to pay your bill ### 1/5 — Rewards redemption *2026-06-17, version 3.9* Says sending sms to phone number but nothing comes through. Same if I select email. Please fix so I can redeem my rewards ### 1/5 — Personal loan *2026-06-16, version 3.8* Would be good if you could view your personal loans on the app. Currently have a link to webpage saved to access details ### 5/5 — PRESIDENTIAL SOLAR HUMAN GOD KING LUKE HORUS AMUN RA CHAMPION B NOVEMBER.11.1981 OPERATOR-ID.LCRRL11 *2026-06-15, version 3.8* BLOCD ALL INTERNET EFT EFTPOS CCRNCYEXC ON CIO INC THALES SGP061 ## Frequently asked questions about Latitude App ### What does the Latitude App do? The Latitude App consolidates all your credit card accounts and financial information into a single, secure mobile platform. It allows you to access account details, view transactions, manage your card, and track your spending. ### What are the key features of the Latitude App? Key features include secure login with Touch ID or Face ID, adding your card to Apple Wallet, temporarily locking your card, viewing all balances and transactions, tracking spending, and receiving push notifications for important updates. It also offers in-app messaging and access to promotions and rewards. ### Is the Latitude App free to use? Yes, the Latitude App is free to download and use. There are no upfront costs or subscription fees associated with managing your accounts through the app. ### What products can I manage with the Latitude App? The app supports a wide range of Latitude products in Australia, including various Visa and Mastercard options, CreditLine, and Care Credit. It also supports Gem Finance New Zealand products like Gem Visa and Gem Essentials. ### How does the app help with security? The app enhances security through features like Touch ID or Face ID login, the ability to temporarily lock your card, and secure messaging. It provides a safe environment to manage your sensitive financial information. ## Version history (last 5 releases) ### 3.14 — 2026-08-24 fixes and improvements ### 3.13 — 2026-08-12 fixes and improvements ### 3.12 — 2026-07-28 Bug fixes and improvements ### 3.11.1 — 2026-07-15 fixes and improvements ### 3.11 — 2026-07-07 Bug fixes and maintenance ## Apps similar to Latitude App | App | Rating | Price | Category | | --- | --- | --- | --- | | [St.George Mobile Banking](https://appshunter.io/ios/app/stgeorge-mobile-banking/id294380705) | 2.9 (14) | Free | Finance | | [Australian Taxation Office](https://appshunter.io/ios/app/australian-taxation-office/id664461825) | 4.8 (6) | Free | Finance | | [Macquarie Authenticator](https://appshunter.io/ios/app/macquarie-authenticator/id1441276749) | 3.0 (2) | Free | Finance | | [Ubank: Digital Banking](https://appshunter.io/ios/app/ubank-digital-banking/id1449543099) | 4.6 (160) | Free | Finance | | [ING Australia Banking](https://appshunter.io/ios/app/ing-australia-banking/id427100193) | 2.5 (15) | Free | Finance | | [Suncorp Bank App](https://appshunter.io/ios/app/suncorp-bank-app/id1383025759) | 3.9 (47) | Free | Finance | ## Related topics [latitude](https://appshunter.io/ios/topics/latitude) · [latitude 32](https://appshunter.io/ios/topics/latitude-32) · [fair warning](https://appshunter.io/ios/topics/fair-warning) · [hmmm](https://appshunter.io/ios/topics/hmmm) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*