# LAUNCH Servicing — Manage Your Student Loans > Mobile app for managing student loans, including payments and account details. (iPhone/iPad app by Launch Servicing LLC.) - Source: https://appshunter.io/ios/app/launch-servicing/id1446489507 (this page in markdown: same URL + `.md`) - Developer: [Launch Servicing LLC](https://appshunter.io/developer/1441142059) - Category: Finance, Education - Price: Free - Rating: 4.70/5 from 4,568 App Store ratings · 42 written reviews indexed - Age rating: 4+ - Requires: iOS 10.2 · 88 MB - Languages: American English - Released: 2019-01-05 - Data updated: 2026-08-25 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/launch-servicing/id1446489507/reviews.md ## What is LAUNCH Servicing? Manage your student loans simply and confidently right from your mobile phone. The Launch app allows you to view your monthly statements, make payments, update your contact information and much more. FEATURES • View your monthly statements and payment history • Make a one-time payment or setup recurring payments • Setup and manage your bank accounts • View a summary of your loan accounts • Check loan balances, interest rates, outstanding principal and interest • Update your contact information • Contact the Launch Team via phone or email CREATE YOUR ACCOUNT If you’re already registered on the Launch Servicing Borrower Portal, just login to the mobile app using your existing user credentials. Your co-signer can also login and manage accounts. Activate Touch ID to log in even faster! Your information is secure and we take the protection of your account very seriously. ## Key features - View monthly statements and payment history - Make one-time or recurring payments - Setup and manage bank accounts - Check loan balances and interest rates - Update contact information - Secure account access with Touch ID ## What do users think of LAUNCH Servicing? Overall sentiment: negative **Pros** - 💳 Easy payments - 🚀 Quick and easy to use - 🔒 Verified identity before payment **Cons** - 🔒 Forced multi-factor authentication - ⚠️ Confusing payment schedule - 🐛 Login issues and app crashes - 📱 Outdated and not user-friendly design - 🚫 Poor customer support and communication **Commonly reported bugs** - Recurring payments not working - Payment failures due to system issues **Most requested features** - Provide payment details breakdown - Improve calendar functionality - Offer opt-out option for multi-factor authentication - Implement payment due date notifications ## Recent user reviews (10 of 42) All indexed reviews: https://appshunter.io/ios/app/launch-servicing/id1446489507/reviews.md ### 1/5 — Can never log in *2026-07-23, version 2.7.5* I’ve tried countless times to log in and it ALWAYS says no connection to mobile services, i’ve tried contacting them and i never hear anything back. If i could rate 0 stars i would, genuinely a terrible app ### 1/5 — Terrible Website and App *2026-07-18, version 2.7.5* Literally the worst company I’ve ever had to deal with. They send me 900 emails and texts regarding my upcoming payment due. The only time I’ve ever been able to login is by clicking the link in the texts, they confirm my payment then after that I cannot log back in because my credentials are “invalid”. App has never allowed me to login. Unfortunately I didn’t choose this company, my other loan service sold out to them. I’ve literally only been able to login twice ever.. to simply make that payment then the company no longer recognizes my login credentials until next bill is due… interesting. ### 1/5 — Doesn’t work *2026-06-19, version 2.7.5* Got stuck with these guys after my loan transferred in from another company. Have tried the app multiple times at various points in my loan and it still doesn’t work for me. Always gives me ‘login error’. Seems crummy at best. ### 1/5 — Log in Issues *2026-06-16, version 2.7.5* I can’t log in to this app. They bought my loan from another company, had me set up a new account but I can’t log in on the app. That’s very frustrating. ### 1/5 — Payment doesn’t work *2026-01-14, version 2.7.5* You know it’s weird for an app and service dedicated to paying loans back to not take your money when you schedule a payment, almost as if they want you to be late so they can charge more. Strange, isn’t it? ### 1/5 — Multi-factor authentication *2025-10-14, version 2.7.5* I shouldn’t have to input a code every time just to get on and pay my bill ### 1/5 — Make 2 Step Authentication Optional *2025-10-09, version 2.7.5* Suddenly I have a 2 Step Authentication added to my account in order to pay my bill. I did not request this so please make this an opt out. Thank you ### 1/5 — Notifications *2025-06-02, version 2.7.5* You should really notify when payment days are coming up. ### 3/5 — Typeface too light… *2025-03-29, version 2.7.5* I like the app however I can barely read the text, readability is not so great for those of us with vision problems. You can’t zoom in. ### 5/5 — Payments *2025-03-26, version 2.7.5* Payments are made so easy with launch I love it. ## Frequently asked questions about LAUNCH Servicing ### What can I do with the LAUNCH Servicing app? The app allows you to manage your student loans directly from your mobile phone. You can view monthly statements, make payments (one-time or recurring), set up and manage your bank accounts, check loan balances, interest rates, and update your contact information. It provides a comprehensive overview of your loan accounts. ### Is the LAUNCH Servicing app free to use? Yes, the LAUNCH Servicing app is free to download and use. There are no charges associated with managing your student loans through the app. The app is provided as a service to help borrowers manage their accounts. ### How do I log in to the app? If you are already registered on the Launch Servicing Borrower Portal, you can use your existing user credentials to log in to the mobile app. Your co-signer can also log in and manage accounts. For faster access, you can activate Touch ID for login. ### Is my financial information secure with this app? Yes, your information is secure. The app takes the protection of your account very seriously and implements security measures to safeguard your data. You can manage your student loans with confidence knowing your information is protected. ### What kind of loan information can I see? You can view a summary of your loan accounts, including your current loan balances, the interest rates applied to your loans, and the outstanding principal and interest amounts. This allows you to stay informed about your loan's financial status. ## Version history (last 4 releases) ### 2.7.5 — 2020-10-21 • Multi-factor authentication • Communication preference changes • Privacy policy changes ### 2.3.2 — 2019-07-01 UI Improvements ### 2.2.2 — 2019-01-10 UI Improvements ### 2.2.1 — 2019-01-05 No release notes. ## Apps similar to LAUNCH Servicing | App | Rating | Price | Category | | --- | --- | --- | --- | | [Dragon Wealth Accounts](https://appshunter.io/ios/app/dragon-wealth-accounts/id1484527980) | — | Free | Finance | | [Academia de Finanças](https://appshunter.io/ios/app/academia-de-financas/id1477136200) | — | Free | Finance | | [Kora Money](https://appshunter.io/ios/app/kora-money/id1478980460) | 4.4 (4,751) | Free | Finance | | [CryptoFi](https://appshunter.io/ios/app/cryptofi/id1347709980) | 4.2 (32) | Free | Finance | | [Schocom](https://appshunter.io/ios/app/schocom/id1462886700) | 1.0 (1) | Free | Finance | | [Finportal](https://appshunter.io/ios/app/finportal/id1489179720) | — | Free | Finance | ## Related topics [launch](https://appshunter.io/ios/topics/launch) · [launch servicing](https://appshunter.io/ios/topics/launch-servicing) · [Launch App](https://appshunter.io/ios/topics/launch-app) · [student loan college](https://appshunter.io/ios/topics/student-loan-college) · [launch credit union](https://appshunter.io/ios/topics/launch-credit-union) · [student services](https://appshunter.io/ios/topics/student-services) · [zuntafi](https://appshunter.io/ios/topics/zuntafi) · [student loans private](https://appshunter.io/ios/topics/student-loans-private) · [millersville university of pa](https://appshunter.io/ios/topics/millersville-university-of-pa) · [the student loans and financia](https://appshunter.io/ios/topics/the-student-loans-and-financia) · [student planner loan](https://appshunter.io/ios/topics/student-planner-loan) · [loancare](https://appshunter.io/ios/topics/loancare) · [brightstart 529](https://appshunter.io/ios/topics/brightstart-529) · [student loans pay](https://appshunter.io/ios/topics/student-loans-pay) · [the launch app](https://appshunter.io/ios/topics/the-launch-app) · [aes student loans](https://appshunter.io/ios/topics/aes-student-loans) · [hire student](https://appshunter.io/ios/topics/hire-student) · [student finance](https://appshunter.io/ios/topics/student-finance) · [cenlar](https://appshunter.io/ios/topics/cenlar) · [cubitt](https://appshunter.io/ios/topics/cubitt) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*