# Launderette — user reviews > 49 indexed App Store user reviews of Launderette by BirdRes Technologies Pvt. Ltd., rated 5.00/5 from 2 ratings. - Source: https://appshunter.io/ios/app/launderette/id1321374340/reviews - App overview in markdown: https://appshunter.io/ios/app/launderette/id1321374340.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0 ## Newest reviews (13 of 49) ### 1/5 — 3rd Class service *2019-11-04, version 3.0.5* I have placed my order on 2nd of November for pickup my laundry and its 4th November but still waiting for confirmation. ### 2/5 — Dirty laundering *2019-10-05, version 3.0.4* This is gaurikapaul my last order the laundry service for towels was not satisfactory the towels were dirty as if they were not washed only One of the towel I ve just checked there are some stains Pls get it collected and redo it Thank you 9810877288 ### 1/5 — Don’t trust them with your clothes. *2019-09-06, version 3.0.4* Had given my clothes for dry cleaning. Spoilt two of my expensive T-shirts by giving to incompetent dry cleaners (Ardas Dry cleaners). Pathetic customer service, don’t have the audacity to step up to the fault and do something about it. Previous to this order, I’ve used the application twice and the delivery has happened a couple of days later than what was promised. Basically , a disaster to trust them with your clothes. ### 1/5 — Worst Service *2019-07-21, version 3.0.4* I was searching for 0 stars but there was no option! ### 1/5 — Fraud *2019-07-13, version 3.0.4* Fraud, They steal clothes, they damage clothes and then talk to the customers rudely!! Please don’t give them your clothes! ### 1/5 — Really bad service *2019-07-13, version 3.0.4* Had placed an order for pickup on 12th of july, no one came to pick up the order. Did not even get a call or any sort of message. Been trying to get in touch with customer service but no one is responding anywhere. Really bad first experience. ### 1/5 — Bad service *2019-07-12, version 3.0.4* Worst service ### 1/5 — Poor experience, pathetic experience *2019-06-28, version 3.0.4* Hi have placed any order and mademy payment online, after placing the order there was no pickup and no information for pickup as well, i called many times customer care then someone came next day to pick up my order, same at the time of delivery, delayed delivery. Despite of all this, i refered this to one of my friend and i did not get anything(cashback or points. These guyz don not know the difference between referral code and promo code? On their app at the payment page they have asked for promo code not referral code and its creating confusion. ### 1/5 — Very expensive. No use app *2019-06-21, version 3.0.3* Very expensive. No use app ### 1/5 — Neither clean nor worth *2019-06-02, version 3.0.2* The application and company do not respond in time, they first had the option with which we could select the service provider, they changed and hence now they select the provider and after that the providers are also bad and services are pathetic. DO NOT USE NEITHER THEY CLEAN NOR THEY RESPOND, they pass to service provider rather than sorting issue. ### 1/5 — Pathetic service *2019-05-08, version 3.0.2* The only laundry brand who is so pathetic in its service that these guys never deliver on time nor they are professional enough to even inform the customer. Highly not recommend to use there services. ### 1/5 — Worst service ever 10 days and not delivered my clothes *2019-05-01, version 3.0.1* I have ordered 9 kgs of clothes for wash and iron @89/kg They havent delivered the order date was 20/4 I paid online, They picked it up on 23/4 promising to deliver clothes by 26/4 Have gone through all the supports they have whatsapp mail,everything Calling 5-10 times laundry daily fed up with it too. No one cares,, Today is 1/5/19 Yet not delivered my clothes They dont reply on thier watsapp support ,amazing Beileve me guys this is the WORST SERVICE you will ever come acrross I gave almost all of my clothes 10jeans ,9-10 shirts and many more..! NEVER USE IT... ### 1/5 — Worst experience *2019-04-08, version 2.0.7* Laundromat have 3-5 partners who are taking for washing in this i have given to laundromet which is situated in Patel Nagar!! Worst ever service and worst delivery/- please beware while placing your cloths never give them ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible experience *2021-12-10, version 3.2.8* Installed the app and booked an order for dry cleaning. Nobody bothered to pick up the order. Tried calling the customer support but no support. Finally had to cancel the order after 3 days. Money still not refunded. ### 1/5 — Worst I ever faced *2021-03-26, version 3.2.8* Totally pathetic Order got cancelled without notification. Because the paid amount was low with help of coupon. ### 1/5 — Slow *2021-03-25, version 3.2.8* Service is very slow and their dry clean partners don’t show up at scheduled pickup and delivery date forget time ### 1/5 — Job *2021-03-15, version 3.2.8* The worst laundry service possible. Placed an order, already paid for it and pick up never came. ### 1/5 — Poor service *2021-02-24, version 3.2.8* The order is neither picked up at the scheduled time nor delivered at the scheduled time. No one responds to the what’s app messages ever. The delivery boy asks for the payment even when already paid in advance. Pathetic service ### 1/5 — Pathetic app *2020-09-28, version 3.2.6* They have no idea what they’re trying to do. Just because this is era of internet and communication revolution they were so hurry that they launched the app without syncing locations without doing proper homework. I wish could give less than one star. ### 1/5 — Worst service *2020-01-09, version 3.1.1* They r just blackmailers...pick up your stuff and start making excuses for more money and when u will denied for their service they will ask money for returning ur stuff.... ### 1/5 — Version 3.1.0 not working Properly *2019-12-01, version 3.1.0* Updated version 3.1.0 is not working properly there is a bug tap to retry option is displaying ### 1/5 — Worst service ever!! *2019-11-17, version 3.0.5* Restrain yourself from using this pathetic service. Its already been more than a week & I still haven’t got my clothes back nor do I know the status of my order. There is absolutely zero response from their end & on top of it their customer service is highly pathetic. ### 1/5 — Fraud *2019-11-07, version 3.0.5* Full payment made. Clothes not picked up. Order says clothes picked up. Ridiculous. ## Most praised reviews (10 highest-rated) ### 5/5 — Quick and easy *2019-12-03, version 3.1.0* Liked the service. ### 5/5 — Easy and shows every laundry *2019-11-29, version 3.1.0* They have all the laundry and dry cleaners listed. I can choose any service provider nearby according to my needs. Thank you Launderette ### 5/5 — Good Laundry App *2019-07-11, version 3.0.4* Launderette is such a good app. Literally one stop shop for all cleaning woes. ### 5/5 — Great aggregator *2019-06-25, version 3.0.3* Perhaps one of the best apps for everyday Laundry. I have been using them for few weeks now and very happy with their service. They need to include more players or service partners to make it awesome. Customer service is prompt and takes actions without reminders. ### 5/5 — Great service options with amazing price *2019-04-16, version 2.0.7* Solution to my all laundry requirements..great app ### 5/5 — Best service in town *2019-04-11, version 2.0.7* Very convenient app to handle and select vendors as per our need. One touch booking and delivery. ### 5/5 — Best service *2019-04-11, version 2.0.7* Best service u can ever have ### 5/5 — Promo and good service *2019-03-31, version 2.0.7* I chose launderette assured and got my laundry done within 2 days. Good experience and the dry cleaning was of high quality. Definitely worth it ### 5/5 — Seamless experience! *2018-11-29, version 2.0.2* Great list of laundries at competitive prices. Interface is also clean and easy. ### 5/5 — Love the service. *2018-11-02, version 2.0.2* Used the service for the first time today. Great experience. Prices are a bit high, but I’m willing to pay extra for the convenience of the app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*