# Laundry Box Dubai — user reviews > 41 indexed App Store user reviews of Laundry Box Dubai by Laundrybox Holdings Inc, rated 4.70/5 from 245 ratings. - Source: https://appshunter.io/ios/app/laundry-box-dubai/id1274441896/reviews - App overview in markdown: https://appshunter.io/ios/app/laundry-box-dubai/id1274441896.md - Rating breakdown: 5★ 207 · 4★ 19 · 3★ 9 · 2★ 0 · 1★ 10 ## What do users think of Laundry Box Dubai? Overall sentiment: positive **Pros** - 👍 Excellent service - 👍 Friendly and professional staff - 🚀 Fast turnaround time - 📦 Nicely folded/packed items - ⏰ On-time pickup and delivery - 💰 Pocket-friendly pricing - 📱 Intuitive app - ✨ Outstanding work quality - 💯 Clean laundry - 🌟 Unparalleled quality and service - 👟 Shoes look brand new - 💯 Highly recommend - 🚀 Quick and reliable service - 💯 Best laundry in Dubai - 📱 User-friendly app - 💯 Top quality service - 💯 Amazing service - 👍 Great app - 👍 User-friendly and clear **Cons** - 😞 Worst app ever - 😞 App only for orders, not interactive - 😞 Do not respond to messages - 😞 Messed up laundry, shrunk clothes - 😞 Couldn't be bothered to iron properly - 😞 Damaged clothes, claimed as wear and tear - 😞 Prices not the cheapest - 😞 Misleading advertising on prices - 😞 Too expensive after first delivery - 🐛 App crashed a few times - 🐛 Troubles running the app, not stable **Commonly reported bugs** - App crashes - App not stable - Cannot connect via App with kiosk login **Most requested features** - Interactive app features - Company support for feedback - Improved app stability - More services like grocery delivery ## Newest reviews (11 of 41) ### 5/5 — Not bad *2017-11-05* The app crashed a few times when I first downloaded but the latest one seems good. Service is very good, used to use the Laundrybox app and this is much better. ### 5/5 — Really helped out! *2017-11-05* I have to say this app has made my life a lot easier, I don't have a lot of time and this is perfect to get things done. The laundry service quality is fantastic, keep it up! ### 4/5 — Really easy! *2017-11-05* Very good service. I couldn't pick a time slot straight away as was busy but the process after that was brilliant. ### 5/5 — Top quality! *2017-11-05, version 1.2* Always very, very good service, I will only trust Mybox with my suits and shirts. ### 4/5 — Good but… *2017-11-05, version 1.2* Good app, not the cheapest but still very good. ### 5/5 — Best laundry in Dubai *2017-11-02, version 1.2* I've tried a lot and Laundybox/Mybox is the best, always quality and very reliable! ### 5/5 — Love the app *2017-11-02* Very easy to use, quick and easy to get a pickup, the whole process is very good. ### 5/5 — Useful app! *2017-10-31* Really like the app, very easy to use. I’ve used the laundry a few times for shirts and suits, will try out the other services for sure ### 4/5 — A must have application on my phone! *2017-10-31, version 1.2* Great service, a bit pricey without discount but the quality is fantastic. Will continue to use. ### 5/5 — I highly recommend it! *2017-10-31* I have used Laundrybox for years so I tried out the Shoe Therapy to clean my trainers. Really good, my tired old trainers look great again. ### 5/5 — Delighted *2017-10-30* I am delighted to have this app. I dont need to worry about my chores anymore when Mybox got my back. Love to have it! ## Most critical reviews (10 lowest-rated) ### 1/5 — Fix it!!!!! *2021-10-01, version 3.0* Just the worst app ever ### 1/5 — Very poor service *2020-11-22, version 2.9* They do not respond to messages about missing laundry items. ### 1/5 — Extremely poor laundry service *2019-11-04* The guy who picked up the laundry assured us that they read care labels - this was in response to our question how they will separate items requiring dry cleaning from wash as he put all the clothes in a couple of bags without separating items. Needless to say they completed messed up the laundry - and washed everything. Our clothes come back several sizes smaller. To add insult to injury, they couldn’t be bothered to even iron/press the shirts properly. ### 1/5 — Fraudulent company *2019-10-23, version 2.8* They damage your products and then tell you that’s wear and tear when clearly they have damaged my clothes.... Only use this company is you want all your clothing damaged... ### 1/5 — Prices are not the cheapest *2018-05-10* Why advertise that you have the cheapest prices when you’re in fact the same or more than the supermarkets, rather misleading ### 2/5 — Only for orders , not interactive *2020-12-19* It’s possible only to place order on this app. Any feedback doesn’t work or company just doesn’t support it ### 3/5 — Terrible *2018-04-26* I can’t connect via App with the same login and password of the kiosk. ### 3/5 — Good eventually *2017-11-05* I missed the delivery a few times because I turned off notifications but happy with laundry when I got it. ### 3/5 — Good but pricey! *2017-11-05, version 1.2* Too expensive after the first delivery. ### 3/5 — Please make it more stable! *2017-10-30* I keep meeting troubles when running the app from the previous update till now and nothing works for me . Please make it more stable in the next update or I will rate it lower ## Most praised reviews (10 highest-rated) ### 5/5 — Good service *2024-06-11* Have to give a 5 star! The staff was very friendly and professional.Turnaround was fast, everything was nicely folded / packed. Thank you very much! ### 5/5 — Good Service *2023-08-26* Very good service. There is on time pickup and delivery I'm very happy with everything. ### 5/5 — Excellent service *2023-08-26* Wow.. Just now got my quilt dry cleaned. Pocket friendly & top notch service, intituve app. 👍🏻 ### 5/5 — Excellent service *2023-08-25* I have taken their services. They are really outstanding with their work. They pick up clothes and deliver them within time. 👍🏻 ### 5/5 — Regards *2022-06-05, version 3.1* Excellent service, friendly staff and really clean laundry... thank you team 👍👍👍 ### 5/5 — Simply The Best *2018-07-18, version 1.9* Excellent quality combined with professional and attentive service unparalleled so far at this price point. ### 5/5 — My shoes!! *2017-11-05* Honestly they have given my shoes an extra year on their life, they look brand new. Very happy, thank you Mybox. ### 5/5 — Really helpful and useful app :) *2017-11-05* Highly recommend this, have used the shoe clean and the laundry and couldn't be happier with both. ### 5/5 — Good upgrade *2017-11-05* I was a Laundrybox customer before so made the switch to this app, still really good service. Very nice staff. ### 5/5 — Fantastic app! *2017-11-05* Amazing service, quick and reliable. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-19.*