# Laundryheap: On-Demand Laundry — 24H Collection & Delivery > On-demand laundry, dry cleaning, and ironing with 24-hour pickup and delivery. (iPhone/iPad app by Laundryheap.) - Source: https://appshunter.io/ios/app/laundryheap-on-demand-laundry/id1037581290 (this page in markdown: same URL + `.md`) - Developer: [Laundryheap](https://appshunter.io/developer/1037581289) - Category: Lifestyle, Utilities - Price: Free - Rating: 4.50/5 from 3,401 App Store ratings · 1,197 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 186 MB - Languages: American English - Released: 2015-09-19 - Data updated: 2026-08-27 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/laundryheap-on-demand-laundry/id1037581290/reviews.md ## What is Laundryheap? Laundry, we get it. Clothes wash services, dry cleaning, ironing, and duvet cleaning. All in one place. Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love. Services • Wash • Wash & Iron • Ironing • Dry Cleaning • Duvets & Bulky Items* How It Works 1) Schedule a collection time 2) Pack your laundry 3) Track our partner driver 4) Delivery in 24 hours with real-time order tracking Location Availability • United Kingdom - London, Manchester, Birmingham, Edinburgh, Coventry • United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami • Ireland - Dublin • Netherlands - Amsterdam, Rotterdam, The Hague • France - Paris • Denmark - Copenhagen • United Arab Emirates - Dubai, Abu Dhabi, Sharjah • Saudi Arabia - Riyadh, Jeddah • Qatar - Doha • Kuwait - Kuwait City • Bahrain - Manama • Singapore - Singapore • Malaysia - Kuala Lumpur • Peru - Lima • Colombia - Bogota Frequently Asked Questions • How does Laundryheap work? Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities. • What is the turnaround time? For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order. • Where do you clean my clothes? After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed. • Can I provide my own detergent? At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it. • Do you wash my clothes with other people’s clothes? Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us! ## Key features - 24-hour collection and delivery - Wash, dry cleaning, and ironing services - Duvet and bulky item cleaning - Real-time order tracking - Schedule convenient pickup times ## What do users think of Laundryheap? Overall sentiment: neutral **Pros** - 🚀 Convenient and efficient service - ⏱️ Quick turnaround time - 👍 Easy to use app and tracking - 💰 Reasonable pricing - 🌟 Great customer service - 🧹 High-quality cleaning and ironing **Cons** - 🕰️ Delayed or missed pickups/deliveries - 🤔 Unclear pricing and hidden fees - 🤷‍♀️ Poor communication and lack of accountability - 🧼 Inconsistent cleaning quality - 🧹 Clothes not properly folded or handled - 🔍 Difficulty contacting customer support **Commonly reported bugs** - Lost or missing items - Damaged or shrunk clothing - Incorrect charges or invoicing **Most requested features** - Ability to schedule recurring pickups - Option to request specific folding/handling instructions - Improved communication and real-time updates - Expanded service areas and pickup/delivery locations - Clearer pricing structure and breakdown ## Recent user reviews (10 of 1,197) All indexed reviews: https://appshunter.io/ios/app/laundryheap-on-demand-laundry/id1037581290/reviews.md ### 1/5 — Use it and you will regret it *2026-08-22, version 6.14.0* Always delay (chose6-9pm , and collect at 10 tmr !)never on time and the driver will yell on u thru phone even they pick up wrong address. And they almost lost my cloth once ! ### 1/5 — Poor quality cleaning and very poor customer care *2026-08-20, version 6.14.0* Using the app in Manchester .. the app seems to be dealing with very cheap, low quality facilities. I received my last drycleaning order back with a missing T-shirt, a newly stained T-Shirt, an uncleaned T-Shirt and an uncleaned Jumper. When complained, complains all go to emails that you have to wait around 48 hours for each reply. Been asked three or four times to send my stained garment back for treatment, and had to wait but no body showed up for collection every time and then they apologise by email the next day due to high demand until they make you give up. For the uncleaned jumper, i got 4 pounds back in credit which is less than what it costs to clean it on the app. For the missed T-shirt. I was told the facility was closed for 2-3 weeks and they can’t ask until it is open again, even after that date, no reply. Also, I always get all of the clothes on hangers tightly packed under a plastic bag, and the garments are always a bit damp and creased because of over packing. I once sent clothes for ironing get them back heavily creased, and got the money back after a complaint. I have asked for my next orders not to be sent to the same poor quality facility but they replied that they have communicated my concerns to the facility to take care next time. So overall, they are good, but very poor quality and very poor resolution of mistakes. ### 1/5 — Stay away *2026-08-19, version 6.14.0* I had several items ruined while in their care and they’ll take no accountability. Just know the risk you’re taking if you use this service. Your items may come back stained and damaged but they will do noting about it. They’ll give you any and every excuse about why they can’t be liable. ### 5/5 — Driver *2026-08-16, version 6.14.0* Was fantastic! ### 1/5 — Ruined shirt *2026-08-15, version 6.14.0* Unfortunately, after being a loyal customer for a while, Laundryheap completely ruined a brand new shirt of mine. When reaching out to their customer support team, they were completely unhelpful and told me I’m ineligible for any help. There are lots of laundry / dry cleaning delivery services nowadays. I recommend taking your business elsewhere ### 1/5 — Poor service, rip off prices! *2026-08-13, version 6.14.0* As first time customers we were unaware of the practice of this company. They charged us a £115 quid and did a bad job . Regardless of mixing up my order ( their fault) they didn’t come back without checking and ripping me off . Their website says 6 kg clean, hold And dry . This turns into £115 individual items each with a hanger! Don’t bother 3 Laundryheap = a washing machine. ### 5/5 — Perfect for travellers *2026-08-12, version 6.14.0* I am currently travelling Europe with my family of Five and desperately needed a laundry service. Laundryheap was easy to book. They were on time and the service has been fantastic. The clothes were very clean. Very happy with their service. Will book again and refer fellow travellers. ### 1/5 — The worst *2026-08-12, version 6.14.0* The absolute worst laundry/dry-cleaning service I have ever used. Laundryheap seems to find ways to slip in extra fees and charges whenever you’re not looking. Even worse, I have specifically selected and paid for dry cleaning, only to have items washed instead and ruined—while still being charged the dry-cleaning price. They have lost several of my items, and on multiple occasions I’ve received clothing that belongs to someone else, which makes you wonder where your own clothes have ended up. The app is glitchy, billing is unreliable, and getting meaningful customer service when something goes wrong is nearly impossible. After multiple problems, lost and damaged clothing, incorrect orders and questionable charges, I would strongly recommend avoiding Laundryheap. ### 1/5 — I paid 1200 pound and most of the cloth still dirty and has stain and 2 was damaged *2026-08-08, version 6.14.0* Very bad condition ### 5/5 — Will Definitely Use Again *2026-08-03, version 6.13.0* My clothes, sheets, towels and wash clothes were washed perfectly. My clothes were nice and soft and folded neatly. ## Frequently asked questions about Laundryheap ### How does Laundryheap work? You can schedule a collection time and choose the required services like washing, dry cleaning, or ironing. After packing your laundry, a partner driver will collect it, and it will be delivered back to you within 24 hours. You can track your driver and order in real-time. ### What is the turnaround time for laundry services? Standard laundry and dry cleaning services typically have a turnaround time of 24 hours for collection and delivery. For specialized services like duvet and bulky item cleaning, additional time may be required, and you will be notified in advance. ### Where are my clothes cleaned? Your collected items are taken to local partner facilities for cleaning. Laundry orders are weighed and washed separately, while other services like dry cleaning are itemized and processed individually to ensure your clothes are handled with care. ### Can I provide my own detergent? Currently, the service does not allow customers to provide their own laundry detergent. However, if you have allergies to specific detergents, you can inform the service to ensure those are avoided during the cleaning process. ### Are my clothes washed with other people's clothes? No, each order is processed separately. Your clothes are washed and cleaned individually, ensuring their safety and preventing any mixing with other customers' laundry. ## Version history (last 5 releases) ### 6.14.0 — 2026-08-06 We're making your Laundryheap experience even better! This update includes performance improvements and behind-the-scenes enhancements for a smoother, more reliable experience. We love your feedback! Let us know what you enjoy about Laundryheap by leaving a review. ### 6.13.0 — 2026-07-27 We're making your Laundryheap experience even better! This update includes performance improvements and behind-the-scenes enhancements for a smoother, more reliable experience. We love your feedback! Let us know what you enjoy about Laundryheap by leaving a review. ### 6.12.0 — 2026-07-08 We're making your Laundryheap experience even better! This update includes performance improvements and behind-the-scenes enhancements for a smoother, more reliable experience. We love your feedback! Let us know what you enjoy about Laundryheap by leaving a review. ### 6.11.0 — 2026-06-15 We're making your Laundryheap experience even better! This update includes performance improvements and behind-the-scenes enhancements for a smoother, more reliable experience. We love your feedback! Let us know what you enjoy about Laundryheap by leaving a review. ### 6.10.0 — 2026-05-27 We're making your Laundryheap experience even better! This update includes performance improvements and behind-the-scenes enhancements for a smoother, more reliable experience. We love your feedback! Let us know what you enjoy about Laundryheap by leaving a review. ## Apps similar to Laundryheap | App | Rating | Price | Category | | --- | --- | --- | --- | | [CleanCloud](https://appshunter.io/ios/app/cleancloud/id1031182499) | 4.8 (2,505) | Free | Lifestyle | | [Washmen & The Finery](https://appshunter.io/ios/app/washmen-and-the-finery/id1037965236) | 4.7 (1,661) | Free | Lifestyle | | [Rinse \| Laundry & Dry Cleaning](https://appshunter.io/ios/app/rinse-laundry-and-dry-cleaning/id694798172) | 4.7 (3,875) | Free | Lifestyle | | [hampr: Laundry Service App](https://appshunter.io/ios/app/hampr-laundry-service-app/id1447883404) | 4.7 (820) | Free | Lifestyle | | [ihateironing: Laundry Service](https://appshunter.io/ios/app/ihateironing-laundry-service/id903871108) | 4.0 (107) | Free | Lifestyle | | [Hamperapp \| Laundry Service](https://appshunter.io/ios/app/hamperapp-laundry-service/id1129155186) | 4.4 (918) | Free | Lifestyle | ## More apps by Laundryheap - [LH Driver app](https://appshunter.io/ios/app/lh-driver-app/id1664060056) - [LH Station for partners v2](https://appshunter.io/ios/app/lh-station-for-partners-v2/id6443986831) All apps by Laundryheap: https://appshunter.io/developer/1037581289 ## Related topics [laundryheap](https://appshunter.io/ios/topics/laundryheap) · [on-demand laundry](https://appshunter.io/ios/topics/on-demand-laundry) · [laundry nyc](https://appshunter.io/ios/topics/laundry-nyc) · [eraclean](https://appshunter.io/ios/topics/eraclean) · [i hate ironing](https://appshunter.io/ios/topics/i-hate-ironing) · [wash and fold](https://appshunter.io/ios/topics/wash-and-fold) · [laundry delivery app](https://appshunter.io/ios/topics/laundry-delivery-app) · [bds laundry](https://appshunter.io/ios/topics/bds-laundry) · [ebg laundry delivery](https://appshunter.io/ios/topics/ebg-laundry-delivery) · [nal laundry](https://appshunter.io/ios/topics/nal-laundry) · [the clothes line 479](https://appshunter.io/ios/topics/the-clothes-line-479) · [freshly folded](https://appshunter.io/ios/topics/freshly-folded) · [barnet drycleaners](https://appshunter.io/ios/topics/barnet-drycleaners) · [express laundrywala](https://appshunter.io/ios/topics/express-laundrywala) · [waasle laundry](https://appshunter.io/ios/topics/waasle-laundry) · [tumble fresh laundry](https://appshunter.io/ios/topics/tumble-fresh-laundry) · [bolt laundry service](https://appshunter.io/ios/topics/bolt-laundry-service) · [caleco laundry](https://appshunter.io/ios/topics/caleco-laundry) · [iron clothes](https://appshunter.io/ios/topics/iron-clothes) · [cec laundry pay](https://appshunter.io/ios/topics/cec-laundry-pay) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*