# LaView Connect — user reviews

> 119 indexed App Store user reviews of LaView Connect by LAVIEW EAGLE-EYE TECHNOLOGY INC., rated 3.80/5 from 572 ratings.

- Source: https://appshunter.io/ios/app/laview-connect/id1241183573/reviews
- App overview in markdown: https://appshunter.io/ios/app/laview-connect/id1241183573.md
- Rating breakdown: 5★ 352 · 4★ 38 · 3★ 26 · 2★ 25 · 1★ 131

## What do users think of LaView Connect?

Overall sentiment: negative

**Pros**

- 🚀 Stable system
- 👍 Good app and operating system
- 💡 Moved from LaView Net to LaView Connect
- 👍 Quality camera images

**Cons**

- 🐛 App crashes and doesn't work
- 🐛 Unstable and difficult to use
- 🐛 Notifications not working
- 🐛 App not compatible with new iOS updates
- 🔒 Security risk with Bluetooth activation
- 🔋 High battery consumption

**Commonly reported bugs**

- App crashes when trying to view cameras
- Notifications not working or resetting properly
- Playback issues and inability to exit playback mode
- Incompatibility with newer iOS versions

**Most requested features**

- Add dark mode option
- Improve camera management and admin controls
- Allow scheduling of motion alerts
- Improve playback and review functionality

## Newest reviews (16 of 119)

### 2/5 — Unstable and difficult

*2024-04-20, version 5.4.0*

The continuous video monitoring is stop and go. Remote viewing with App is hard to set up and fails alot

### 4/5 — Debbie

*2024-04-02, version 5.4.0*

I love the review cameras, however I need some help on how to review my cameras. I’m not sure what the problem is I can’t go back and make any reviews of what was previous. Would love to have someone help me with that. 

Z730

### 2/5 — Decent App but it needs an update

*2024-01-06, version 3.7.2*

This app was great for viewing live video from LAView cameras, but there are some quirks and it needs an update. After iOS update 17.1.14 the app crashes when you try to view a camera. Since it hasn’t been updated in over four years, I doubt they will make the necessary updates.

### 1/5 — App won’t load

*2023-12-20, version 3.7.2*

Got a new phone and now the app just closes out when I try to open.

### 1/5 — iOS update

*2023-12-17, version 3.7.2*

Since the latest iOS release the app crashes.  Hoping you will be putting out an update soon.

### 1/5 — Problemas en iOS 17

*2023-12-13*

Funcionaba bien hasta que se me actualizó el iOS a 17, se cierra sola la app

### 1/5 — No funciona con actualización iOS 17

*2023-12-10*

Se cierra la app con la actualización del iPhone y no contestan los correos para darte solución

### 1/5 — Dejo de funcionar con iPhone 17

*2023-12-09*

Después de actualizar a iOS 17 dejo de funcionar la app. Porfa carguen la actualización!

### 2/5 — Worked until it didn’t.

*2023-12-08, version 3.7.2*

Worked fine for months.  Now it auto crashes every time a camera is selected.  Deleted app, reset app, deleted account, reloaded app.  Still doesn’t work.  I don’t think anyone is there behind this app anymore.

### 1/5 — Not worth it

*2023-12-06, version 3.7.2*

Does not work with the new apple phone and all the updates that apple is putting out.

### 1/5 — There is no support.

*2023-12-03, version 3.7.2*

This company is horrible, they will not answer calls, email or anything. They will not update any cameras they don’t even offer any of the cameras that I need for system.  Most of the cameras are junk and their app can’t even be supported anymore by Apple or iPhone.   so now this whole camera system is useless and going to be contacting the Better Business Bureau making a complaint and going other avenues.  If anybody reads this, do not make the mistake of using this company, be forewarned.

### 1/5 — Does not work with iOS 17!

*2023-12-02, version 3.7.2*

This app continues to crash after updating iPhone to iOS 17. No help from LaView. Extremely disappointed. 

Please have the dev team fix this.

### 1/5 — Problema

*2023-12-02, version 3.7.2*

La aplicación medejo de funcionar después de ke lo actualice

### 1/5 — Lates ios upgrade, app crashes

*2023-12-01, version 3.7.2*

The app needs an update to run in compatibility with latest apple update. Are the developers sleeping here???

### 2/5 — Used to work well until IOS update 17.1.1

*2023-12-01*

Thanks to Apple this app no longer works. As you can see it hasn’t been updated in 4 years and Apple doesn’t care at all to make their software backwards compatible with apps. Maybe LAView will update the app but I doubt it

### 1/5 — App broken in new IOS 17

*2023-11-30, version 3.7.2*

App hard crashes when trying to start a stream. Reinstalling, clearing data, fresh iOS install does not fix issue. Cannot report a bug through App Store.

No response from company.
In fact they told me that they are not supporting most older devices as the original tech tech “vanished” and they are moving their priorities.

Dead security company that moved to doorbell cams and junk tech. 
I can’t give it ZERO STARS.

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible

*2026-06-13, version 5.4.0*

Couldn’t even get the camera to connect!!!!🤬🤬🤬😡

### 1/5 — No support for DVR

*2026-03-27, version 5.4.0*

Re-cycling names,  So I had an old LaView systems with and older IPad and finally replaced the iPad.  But current LaView connect is written with ip Cameras and now the DVR/NVR systems.  The older units have an internal web page, but the stupid thing requires an old extension to view the stream.  The extension is not comparable with any web browser.  And WHY keep re-cycling the name when the product this software supports isn’t the same as the older version?

### 1/5 — LaView

*2024-05-01, version 5.4.0*

LaView connect app doesn’t always work to open up my cameras for viewing. My wife can no longer load the app on her phone. Very disappointed with this app usage.

### 1/5 — Don’t buy

*2024-03-09, version 5.4.0*

Poor support and not user friendly

### 1/5 — App not functioning

*2024-01-30, version 3.7.2*

Needs update soon can’t see my cameras

### 1/5 — Not compatible with New IPhone

*2024-01-11, version 3.7.2*

Regardless of what I try, each time I enter the app and click a camera, it closes. That has been the case since I got my new iPhone.

### 1/5 — Non working

*2024-01-08, version 3.7.2*

At first the app worked fine and now when you click the app it starts loading and boots us off. We have deleted and reinstalled the app several times we tried updating it does not allow. So the manufacturer tell us how you going to fix this issue

### 1/5 — App keep crashing

*2024-01-07, version 3.7.2*

APP keeps crashing on the latest iso. And the developer don’t bother to fix.

### 1/5 — This app doesn’t work on iPhone 15 pro max

*2023-12-27, version 3.7.2*

Avoid this company at all , there is no customer service , no number to call and the chat on their website doesn’t work

### 1/5 — No apto

*2023-12-21*

Mala calidad para iPhone, al querer entrar y seleccionar la cámara me saca inmediatamente.

## Most praised reviews (10 highest-rated)

### 5/5 — Stable System

*2025-12-17, version 5.4.0*

Well made dvr and cameras, good app and operating system

### 5/5 — *update*No longer works on ios 17

*2024-02-26, version 5.4.0*

After a few months they have updated the app and now it works again!! Thank you for not abandoning your customers and allowing them to continue to access their hardware.

Old review**App crashes and you cannot view cameras. Have reinstalled but still not working

### 5/5 — Finally it got updated

*2024-02-16, version 5.4.0*

As an iphone user, when I updated the ios some time ago to 17 this app unfortunately stopped working. All it does is crash every time I try to get on the app. So glad that the developer finally updated the app and now works as intended! The UI changed a bit from before but overall I think it’s a lot better than the older version.

### 5/5 — App works great

*2024-02-01, version 3.7.2*

No problems, app works great for everyone. J. Biden

### 5/5 — 🥲

*2023-11-24*

Funcionaba muy bien, ahora se cierra sola la app con la actualización del iPhone 💔

### 5/5 — Doesn’t work at all on OS 17

*2023-10-08, version 3.7.2*

Crashes on login.

### 5/5 — Moved from LaView Net to LaView Connect

*2023-05-03*

When my IP cameras, NVR could not be viewed remotely, I was advised by LaView to switch to the LaView Connect app.  Everything worked again, it was an easy fix and works great.

### 5/5 — Inconsistent

*2020-10-31*

I have 2 stores one store is works without any problems the other goes offline every few months. I have trying to get help from support. Lately I have had no response from them. The call center is closed and whoever handles the emails never responds.

### 5/5 — Quality

*2020-02-20, version 3.7.2*

Very crisp clear pictures

### 5/5 — They are making improvements

*2019-05-01*

Seems some of the bugs are taken out.  One thing they would be nice is if the PTZ control would act like the NVR controls.  Used to be able to do all directions in PTZ now it’s only up, down, left, right and not off angle movements such as in between left and down at the same time.  Old app did that just fine.  Also can’t program PTZ patterns like used to.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
