# Lavu POS — user reviews > 20 indexed App Store user reviews of Lavu POS by Lavu, rated 2.80/5 from 81 ratings. - Source: https://appshunter.io/ios/app/lavu-pos/id1449885676/reviews - App overview in markdown: https://appshunter.io/ios/app/lavu-pos/id1449885676.md - Rating breakdown: 5★ 29 · 4★ 3 · 3★ 7 · 2★ 4 · 1★ 38 ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible *2025-01-14* Most the time the desired option has to be selected multiple times before the system proceeds. If your business is extremely slow and you only have a couple customers every 30 minutes or so, I suppose it would be fine. ### 1/5 — Restaurant app *2024-08-21, version 5.13.3* I do have it. Worst app ever. They have very good customer service , 10 out of 10 but app is garbage. Don’t waste your time and money. ### 1/5 — Unacceptable *2024-05-05* Do better ### 1/5 — Run! *2024-03-29* Look into “toast” before you use this product. ### 1/5 — Appreciation so slow *2022-06-08* We updated ios and lavu already but still slow when we try to make an orders or anything in app. ### 1/5 — Tyro *2022-04-05* We have been promised that we would be able to pair our tyro system “eftpos machine” and after a year wait nothing has been done. Disappointing ### 1/5 — Never works *2022-02-22* Problems every day ### 1/5 — Poor support and lies about functionality *2021-01-02* This POS sells itself so well but the reality is awful. Inventory management doesn’t work. Support is slow and ineffective. The backend is catastrophic and the reports terrible. ### 1/5 — Not fixed *2019-08-16* Set up still should call a register it is still a terminal terminal Setting up a printer is still called set up a register. Kitchen redirects should be called printer setup. ### 2/5 — It’s been really slow and continues to crash. *2023-05-04* The app crashes often in the middle of the day, and takes a really long time to process a payment. Please fix the performance issue… ## Most praised reviews (10 highest-rated) ### 5/5 — The most amazing POS for Restaurant *2025-04-02, version 5.13.9* AlainRichard65 ### 5/5 — VKM thaifood & bbq *2023-07-02* Great product and easy to use. Customer service is 24/7 answers quickly when I have a question or issue. Thanks you Udomsak sangon VKM thaifood & bbq ### 5/5 — True 24/7 Support *2023-05-29* I’ve never called and there wasn’t someone to help within 2-3 minutes max. Most times with zero wait time. ### 5/5 — Great update *2021-11-13* Love the new update. Does everything I need and more. ### 5/5 — Love it!! *2021-11-12* It really works the way I need, help me a lot. Thanks!!! ### 5/5 — Way to go Lavu *2021-09-24* Getting started is really easy and support from the Lavu team has been great too. ### 5/5 — Loving the new version! *2019-09-12* I recently updated to the new version. It’s a very nice and a lot easier to navigate. Highly recommended. ### 4/5 — Quick books *2024-04-08* We need to interface with Quick Books. We love this system and so user friendly. Reports are awesome and tech service is outstanding. ### 4/5 — Many useful functions *2023-04-19* The app has so many functions that half are all set for you and the other Half you input. We have used the app for about 10 years and they update when needed. ### 3/5 — Mostly good, but basic flaws *2020-05-25* OK, if your user interface designers want square image icons on iPhone but rectangular image icons on iPads (which seems reasonable), YOUR DEVELOPERS HAVE TO KNOW HOW TO CROP/MASK THE IMAGES SO THEY AREN'T STRETCHED. I don’t want my product images looking contorted! And why are the images so low resolution? I’ve got this beautiful Apple hardware with these terrible, blurry, stretched product images. I hope my online ordering customers don’t see this. My brand reputation is very important to me. This is marketing 101. Please fix this ASAP. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*