# Lawn Buddy Management Software — user reviews > 91 indexed App Store user reviews of Lawn Buddy Management Software by Lawn Buddy, LLC, rated 4.00/5 from 222 ratings. - Source: https://appshunter.io/ios/app/lawn-buddy-management-software/id1208560996/reviews - App overview in markdown: https://appshunter.io/ios/app/lawn-buddy-management-software/id1208560996.md - Rating breakdown: 5★ 142 · 4★ 25 · 3★ 9 · 2★ 12 · 1★ 34 ## What do users think of Lawn Buddy Management Software? Overall sentiment: mixed **Pros** - 👍 User-friendly and intuitive interface - 🚀 Efficient invoicing and job tracking - 💼 Great for small lawn care businesses - 🤝 Excellent customer service and support team - 📱 Convenient mobile app functionality - 💰 Affordable pricing compared to competitors - 🔒 Secure payment processing for customers - 📅 Effective scheduling and routing features - ⚡ Time-saving business management tool - 🎯 Responsive and helpful customer support staff **Cons** - 🐛 Frequent bugs and glitches - ⚠️ App crashes and freezing issues - 🐢 Slow performance and loading times - 💸 Expensive for basic features - ❌ Limited features in free/basic tier - 📱 Poor mobile responsiveness with large text - 🚫 Misleading discount advertising - 😤 Unresponsive customer service at times - 🔄 Billing issues and unauthorized charges - ⚙️ Incomplete product with unfinished features **Commonly reported bugs** - App crashes on startup - Freezes during account setup - Invoice saving and editing glitches - Address lookup not functioning - Jobs not disappearing after completion - Slow client information loading - Cannot add or delete jobs after update - Incompatibility with large text settings - Email and address field validation errors - Inconsistent invoice display after acceptance - Direct deposit setup display issues **Most requested features** - Time-based job scheduling within the app - Recurring job automation (weekly, biweekly, monthly) - Easier address editing functionality - Post-invoice editing capabilities - Account switching made simpler - Dynamic Type support for accessibility - Free trial period before purchase - Account settings and profile customization - Business name editing options - Job completion tracking without manual deletion - Property condition assessment before commitment - Advanced pricing based on job complexity ## Newest reviews (11 of 91) ### 4/5 — great app *2026-06-29, version 6.1.708* everything works great on this app and keeps the work going smoothly through the week. i wish that they would had a search bar for names on the work screen so you can easily look up your client but besides that great app would recommend ### 2/5 — Not worth it *2026-01-13, version 6.1.700* I had high hopes for this app but it’s super basic and very expensive. There’s software not even 10% more that has EVERYTHING this app doesn’t. Have to delete it ### 2/5 — software *2026-01-10, version 6.1.700* attractive layout, but features have many bugs and simple features don't work as intended. ### 3/5 — Contacts *2025-09-04, version 6.1.695* I hate the fact contacts are listed by their last names first ### 4/5 — I own my own lawn care business *2025-07-17, version 6.1.693* Really good if you do landscaping and just starting out ### 2/5 — Yearly Discount is false *2025-04-21, version 6.1.689* So I’m switching to a new app and thought I’d try this one and this one for standard says 12/month or pay for a year for $140 but says save 30% by paying yearly. It doesn’t save you 30% by paying yearly. It saves you a measly $4.00. Don’t advertise on the app to save 30% if it’s not really 30%. If it was it would be a savings of $43.20. Not hard to do math. Lies ### 3/5 — App needs work *2025-02-21* Maybe I’ll check in again in another year or 2 to see how the app has come along. Maybe the UI is smoother on desktop, but I’m a 1 man biz that needs something on the go that will save time and not cost me any by flipping thru a bunch of unnecessary taps and pages and dealing with bugs. Also, I like my iPhone text set to large, and this app is a mess with large text setting to the point that it’s unusable unless I go into my settings and shrink text back to default. I’m not doing that. No other apps have this problem that I have run across. I take it this app doesn’t support ‘Dynamic Type’ correctly or something. All in all, I’m sure it works fine for some, and I respect what the company is trying to do here, but it’s just not a finished product for me. ### 2/5 — Waste of money! *2024-04-10, version 6.1.157* This app is very slow, when I go to the next job and click on address it doesn’t work. After makings jobs complete they don’t go away until after a while. Also when entering someone on the calendar it takes forever to load clients information. Waste of money for me! ### 3/5 — It seems buggy *2024-03-18* Overall I love this app, but the past few days I can’t access it at all because when I tap to open the app, it starts too load, shows the lawnbuddy logo and then closes completely before fully opening the app too the dashboard. Mowing season hasn’t started yet but I see this as a massive inconvenience on the job this season…fingers crossed it gets fixed!! ### 4/5 — Great but need more free features *2023-12-06, version 6.1.147* This app is a very useful app. I use it all the time and could use every single tool but I don’t want to spend money on it. We should have to pay like 10 bucks for all features. ### 3/5 — Glitches *2023-11-20, version 6.1.145* This app is great but it glitches out a lot when saving or editing an invoice, of going back to th ex previous page ## Most critical reviews (10 lowest-rated) ### 1/5 — Glitchy *2026-04-27, version 6.1.703* The route will not stay uploaded for my employees it goes back to alphabetical order . I have contacted support they did not get back to me . I had to put every employee as an admin just so they could see the jobs posted . I would set a route and next thing I know it would either optimize with what it thought was best and change my route or unroute and there would be no route set lots of issues and bugs!! I will be switching support is no help . ### 1/5 — Not Dependable *2025-10-20, version 6.1.697* Constant flaws and issues. Dependability and reliability continue to get worse. Absolutely do not depend on this to operate your business!! ### 1/5 — Bug *2025-05-24, version 6.1.693* Literally won’t let me finish setting up my account it Froze in the same spot every time I tried to finish it ### 1/5 — No trial, limited to account generation *2024-06-25, version 6.1.667* Trying to see if the app is right for my lawn care business, only to find out features are behind a paywall. Tried researching on their website only to find out you need to apply for a demo. Let me have a trial period so I can see if the routing alone is worth it. ### 1/5 — DONT USE WILL RIP YOU OFF *2024-06-09, version 6.1.667* Even after canceling my subscription they still charged me. Customer service is a joke. ### 1/5 — DONT DO IT *2024-03-31* I’d give it no stars but it’s not an option… I downloaded the app paid for the $7 basic package and loved the design and layout and user friendliness of the app and just overall how it seemed like it would operate. But had an issue with it crashing before it would open, after a few days of having it. Emailed Steven Werner and after maybe 3 very short or brief normal professionally handled exchanges from both ends of conversation he just completely stopped emailing me after there was no answer to resolve the bug in this app. Or multiple bugs apparently. I gave it 2 ish weeks after that and am now canceling my subscription and deleting the app. COMPLETE WASTE OF TIME and the LawnBuddy team doesn’t seem to care to resolve the bugs or even e-mail paying customers back. I’m trying out Yardbook 👍🏼 ### 1/5 — Last update screwed everything up *2024-03-10* The last update you did a few days ago has messed my entire app up. Can’t access anyone’s info . I’m not able to add or delete anything . It load up no problem but have no way of using the app. I’ve deleted and re downloaded and it’s still an issue.. been using LawnBuddy for 3 years now and it seems the lawn buddy team can’t configure how to fix minor issues . If you can’t fix it I’ll have no choice but to take my business elsewhere . ### 1/5 — DONT DO IT!! *2024-01-20, version 6.1.148* I tried the app app knew I didn’t want it after the first day. The app wasn’t user friendly at all and worst thing is the account managers never answer or call back. The worst thing about it is, I’ve been trying to cancel it for eight months now and they continue to charge my account $39 a month and I haven’t touched the app! ### 1/5 — Not impressed *2023-10-20, version 6.1.143* Tried it for a week almost every customer complained about the homeowner app not working correctly. Sent an email to Lawnbuddy for a refund and heard nothing weeks later ! Ended up switching to a more expensive company that has 24/7 support which is a plus for a business! ### 1/5 — Cannot Upgrade *2023-08-10, version 6.1.138* First time trying this app and couldn’t upgrade to standard with $7 a month option. The system continued to show an error each time I tried. Fail!! ## Most praised reviews (10 highest-rated) ### 5/5 — Best all around CRM!! *2026-07-21* I’ve used Lawn Buddy for about a year now, and I have nothing but great things to say! I’ve tried multiple CRMs in the past and none of them checked all the boxes….until Lawn Buddy. I love that Lawn Buddy is specific to my industry! They also have the best customer service - every time I call the representatives are kind, happy, and very helpful; they always have an answer to my questions. We have everything in one place now because we have this app - employee time sheets, customer info, invoices, payments on file, route optimization, and so so much more!! If you’re needing a CRM for your lawn care company, this is the one for sure. 10/10 recommend! ### 5/5 — Best CRM *2025-07-26* Lawn Buddy is an excellent CRM platform for any landscaper. From the time I first signed on throughout every process and daily use of this app. The customer service is out of the world. They are very professional, friendly, and are always happy to help. Steven, the CEO, has created an excellent platform and will do very well if they continue with the great customer service, etc. We highly recommend this software. It is very user-friendly and affordable. They are continuing to grow and adding more features that will allow them to excel beyond all other CRM! Keep up the good work! ### 5/5 — Great app! *2024-08-29, version 6.1.671* Really helped me organize, plan my work days, and easily send invoices. ### 5/5 — Awesome app *2024-05-21, version 6.1.166* It has been a great CRM for my wife and I. With us running our small company it has been great to send invoices and estimates. They Lawn buddy team is great to work with and will take care or help with any problem you may have! ### 5/5 — Great software & even better team to work with *2024-05-21* LB has been a major asset for my company since I started with them 2 seasons ago. I own a fertilization & weed control company with 800 customers and LB has been a smooth, easy transition. They continue to make upgrades regularly and are a perfect fit for my team. ### 5/5 — One stop shop *2024-05-21* This product has been a game changer for us. It helps us route. It helps us keep track of jobs on our upcoming schedule without having to worry about someone remembering. but the biggest most valuable thing with this software product is the team behind it! they have always gone the extra mile to help build new things that we think may help the software. And those things they don’t know about that only us guys do we bring them allows them to better product even more. Real team real company that you can actually talk to. ### 5/5 — Lawn Buddy User *2024-05-21* Game changer for business owners and established businesses in the the lawn care space. Great app and tool for established lawn care businesses. Great tool to for managing the back of house work, invoicing and scheduling. Before Lawn Buddy, I spent 20-30 hours per week chasing invoices and scheduling work. Now I spend maybe 2-3 hours per week on these tasks. ### 5/5 — Fantastic system *2024-05-21* I have been using Lawnbuddy for about 2.5 years now and I’m very pleased with the layout and the security of the cards that gets sent thru for my customers to pay the invoice it’s a well secured system and if I have any issues or questions Steven and Ellie is a phone call away so I have to thank them for always answering my questions but if your looking for a good system to do everything invoice, schedule and more call and talk to a customer service representative or talk to CEO STEVEN he is always there for his customers day or night ### 5/5 — Saved my life!!!! *2024-05-06, version 6.1.165* The app is absolutely amazing. The customer service is beyond impeccable and couldn’t ask for anything better. Don’t look any further for any other Landscaping apps use Lawn Buddy. ### 5/5 — Must have in the lawn and landscape industry *2023-04-09, version 6.1.124* The app at first was hard but, Kai from the lawn buddy team contacted us to teach us how the app works. Ever since that first meeting I can’t do another week of lawn mowing without it! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*