# LawnGuru Pro — user reviews > 107 indexed App Store user reviews of LawnGuru Pro by Guru Ventures, Inc., rated 3.50/5 from 170 ratings. - Source: https://appshunter.io/ios/app/lawnguru-pro/id1459526286/reviews - App overview in markdown: https://appshunter.io/ios/app/lawnguru-pro/id1459526286.md - Rating breakdown: 5★ 93 · 4★ 12 · 3★ 5 · 2★ 3 · 1★ 57 ## What do users think of LawnGuru Pro? Overall sentiment: mixed **Pros** - 💰 Quick and reliable payment processing - 📱 Easy-to-use app interface - 🚀 Efficient job claiming and scheduling system - 👥 Helpful and responsive customer support team - 📈 Good for filling schedule gaps and extra income - 🤝 Connects providers with real customers - ⏱️ Fast payout frequency (every 2 days) - 🎯 Flexible scheduling and job selection - 📊 Clear dashboard showing work history and earnings **Cons** - 💸 Low pay rates compared to market value - 🏦 High commission fees (30%+ of earnings) - ⚠️ Unfair dispute resolution favoring customers - 🔧 Frequent app crashes and freezing - 🐌 Significant lag and slow performance - ❌ Unjust cancellation and late fees - 🚫 Zero flexibility for emergencies or illness - 💔 Lack of provider support and empathy - 🎲 Inconsistent overgrowth payment policies - 📸 Picture upload issues and problems - 🔌 App fails during critical moments (storms, peak times) - 🚨 Unannounced job unassignments without notification - 🤐 Poor communication from support team - 🚷 Discriminatory provider approval practices - 💳 Charges for cancellations and transfers - 🔐 Data security and identity theft concerns **Commonly reported bugs** - App crashes frequently, requires reinstall - Severe lag when claiming jobs or uploading pictures - Picture upload failures and random photo selection - App freezes during storms and high-traffic periods - Job notifications fail to open properly - App fails to load jobs before competitors claim them - Inconsistent payment tracking and documentation - Scanner functionality not working for ID verification - Email verification links redirect incorrectly - App performance degrades with poor data connection **Most requested features** - Improved app stability and performance optimization - Better picture upload functionality with offline storage - Clearer overgrowth fee calculation and payment transparency - Ability to move jobs forward in schedule - More detailed app information and job descriptions - Emergency/illness policy with flexibility - Better communication system for job updates - Reduced commission rates or transparent fee structure - Automatic picture upload retry mechanism - Wider geographic coverage areas ## Newest reviews (13 of 107) ### 4/5 — Make it better *2026-07-29, version 1.8.3* Great app but have a lot of glitches and great update version will make this app awesome ### 1/5 — Improper care *2025-12-02, version 1.6.8* They seriously need some help with this here app. There is no way yall should take someone hard earned money just because yall felt like yall can that’s not good for the consumer like myself who’s anemic but still got my job done. 12/02/25 7 jobs to be completed but there is not enough snow on the ground to be charging the customer then deducted it from my pay they have no one to talk to or to communicate with we have to wait hours for some so call agent about the money I made that is being token from me ### 1/5 — Scalped for everything and anything *2025-10-23, version 1.6.7* Worst platform ever. Communicated with the customer that equipment was down, attempted to reschedule through Lawngurus horrible system, and they waited until 9PM to deny the request to delay. Then instead of communicating with me, they released the job without my knowledge charging me $15. I reached out again yesterday and then after I COMPLETED A SERVICE THEY RELEASED TBE ACCOUNT I JUST COMPLETED AND CHARGED ME AGAIN. Stay away from this platform. ### 1/5 — AKA LawnGarbage *2025-10-02, version 1.6.6* I’ve used apps since 2019 for all my clients. It’s 2025 and I can officially say I failed because I use these apps for all my clients. Where did I go wrong. I didn’t get out and hustle up my own clients who can afford lawn service. The app mows have about 5% of people who know what lawn service is. The rest are code enforcement mows or emergency chops. If you need customers just use the post office every door direct campaigns. This LG app doesn’t work as it should. They have priority neighborhoods I can get into as they’ve marked my working location 10 miles west of where I live and want to focus my effort. All suggestions are ignored or forgotten. The “team” will text constantly on trivial matters and disrespect your efforts at every turn. You’ll work 5x harder using these apps rather than doing it all yourself. ### 1/5 — Customer Service Is Terrible *2025-08-26, version 1.6.5* Customer service is only there to protect the company. When hurricane helene winds hit my city it did alot of damage people power was out trees were stuck in the road even some places was flooded but since I didn’t message my customers to let them know I wouldn’t be there to service their lawn which was obvious it been heavy rain and winds for days they charged me for late fees and wouldn’t reimburse me so I had to cut a few yards for free to get my account out the negative and customer service didn’t help resolve the situation they told me what the policy states and that’s it never showed concern for the providers or customer ### 1/5 — No way ! *2025-08-19, version 1.6.4* This is the dumbest app! Get on the phone to confirm my id . She says I’ll send a link to your email because the scanner isn’t working on my phone . I get the link via email and it sends me directly to my phone smh . This has been going on for the past month. I guess im the dummy ! ### 1/5 — Terrible app *2025-08-08, version 1.6.4* To ever reading this never use this app it’s god awful ### 1/5 — Horrible. *2025-05-29, version 1.6.2* This platform charges you $15 to cancel jobs if customers are not responsive and customer service is not even responsive. This company is a joke. And should be shut down. ### 1/5 — Cheap Customers *2025-05-08, version 1.6.1* As a landscaping professional, I gave LawnGuru a fair shot, but I have to be honest—it’s just not sustainable from the service provider side. Most of the jobs listed on the platform fall between $20 and $40, and after LawnGuru takes their cut, you’re left with very little to justify the time, gas, equipment wear, and labor. The app attracts a lot of customers looking for bargain services, which is understandable, but it doesn’t translate into long-term or profitable work for professionals trying to run a legitimate business. There’s no room to scale or build customer relationships, and the fees eat into already thin margins. If you’re just starting out or looking for filler work on slow days, it might be worth checking out. But if you’re running a real business with insurance, payroll, and equipment costs, it’s a race to the bottom. I’d recommend building your own client base or using platforms that allow for fair pricing and recurring service agreements. ### 1/5 — Horrible *2025-05-02, version 1.5.9* I usually do not write reviews but I feel the need to for this one. I was denied to set up as a provider because I’m using an electric setup. I have an electric riding mower both a gas and electric weed eater and an electric blower. It gets the job done just as good if not better than a gas set up. Who are you to say how I run my business. Take care. My current clients love the reduced noise levels. ### 1/5 — Poor business practices *2025-02-08, version 1.5.7* Providers be aware, this app pays Pennie’s on the dollar to what they’re receiving. Further, this app often experiences bugs and issues preventing the work. They also unassign jobs without a reason or notification - resulting in lost wages out of nowhere. They charge unreasonable fees on service providers for cancellations. Overall a big F. ### 1/5 — Horrible *2024-11-28, version 1.5.7* These middleman businesses can be frustrating. Stay positive, knock on some doors, and create social media content to brand yourself! ### 1/5 — Customer Service Is Terrible *2024-11-20* Customer service is only there to protect the company. When hurricane helene winds hit my city it did alot of damage people power was out trees were stuck in the road even some places was flooded but since I didn’t message my customers to let them know I wouldn’t be there to service your lawn which was obvious it been heavy rain and winds for days they charged me for late fees and wouldn’t reimburse me so I had to cut a few yards for free to get my account out the negative and customer service didn’t help resolve the situation they told me what the policy states and that’s it never showed concern for the providers or customer ## Most critical reviews (10 lowest-rated) ### 1/5 — CROOKS *2026-07-22, version 1.8.2* As a contractor, I would never recommend LawnGuru. After years on the platform, it’s turned into nothing more than a race to the cheapest bidder. They expect contractors to provide professional service while paying rates that often don’t reflect the actual cost of doing the work. Prices rarely keep up with rising labor, fuel, equipment, and insurance costs, yet contractors are expected to bend over backwards for very little profit. There is little transparency, poor communication, and it often feels like the platform values low prices over quality service. One of my biggest frustrations is that they market directly to customers instead of helping contractors build lasting relationships with them. You’re left doing all the work while having very little control over your own business. If you’re serious about growing a professional lawn care company, I’d recommend investing your time in building your own customer base instead of relying on this platform. In my experience, LawnGuru has become a race to the bottom rather than a partnership with contractors ### 1/5 — Horrible *2026-07-20, version 1.8.2* DO NOT SIGN UP FOR THIS. They will rip you off. Low low payments on horrible jobs that should pay double and then they will charge you $15 and say you released jobs that you don’t release. Scamming people. Don’t rust this app!! There is no service help when you have issues. Trust me, better to be a service provider for a different app service. Law Guru is a complete rip off and their customer service people are rude and not helpful at all. ### 1/5 — Thief’s *2026-07-06, version 1.8.2* If you like being under paid for jobs, wearing out your equipment on overgrown lawns, and paying fee’s to be paid, then this is a outfit for you ! The support sucks if you can get ahold of them at all and if you submit a request to get back to you good luck ! They use third party company stripe to pay you and not only do they charge a transfer fee but they Lag on transferring your money. LawnGuru app says you have been paid but the money does not show up in your account it takes a day maybe two days and again they charge $ 15 transfer fee ( rip off). They threaten you with up to $5000 fine for any kind of soliciting even if there app malfunctions ( happens frequently). You claim a job and when you arrive the grass is 24” tall they are likely to only pay you the amount posted which is priced way to low, you try to release the job they charge you $50 fee to do so and most jobs don’t even pay that amount ! To sum up the experience if you like being ripped off and under paid then lawn guru is perfect for you ! ### 1/5 — Súper mala aplicación *2026-05-27, version 1.7.8* Today my account was closed because they claimed I received a payment outside of the app, which is completely false. Just yesterday, I was appealing a large payment that the app still owes me, and today, coincidentally, they decide to shut down my account. What’s ironic is that I clearly stated through the app itself that I understood accepting payments outside the platform was against policy and could seriously affect my account, which is exactly why I never did it. I do not recommend this app at all. Yes, a lot of jobs come through it, but what’s the point if they fail to pay properly and then suddenly close your account without a fair investigation? Be careful, everyone ### 1/5 — Waste of time *2026-05-12, version 1.7.7* This app is an absolute joke. 3 days into the app with no jobs. Anytime one becomes available within seconds it already gone. Waste of time! ### 1/5 — DON’T Do It (WARNING) *2026-04-08, version 1.7.3* If you value your work , your equipment and time …DONT WASTE IT WITH LAWNGURU …. There are better paying apps available for Providers and they will respect and value your work . LawnGuru is a Joke ### 1/5 — Don’t waste your time *2026-02-25, version 1.7.2* Pay is low. Customers will lie and say you never did the job when you actually did do the job and lawn guru will take the money back from you. You can appeal it with pictures but lawn guru always takes the customers side ### 1/5 — As a company *2026-02-13, version 1.7.2* This simply drives down market pricing for services. If you’re an established company. Don’t waste your time ### 1/5 — Scam guru *2026-01-27, version 1.7.2* Warning to providers. Stay away from LawnGuru. They do not care about their providers. Their priority is profit. They take 30% + of every service YOU provide. If you build a route - remember it is not yours. If you miss a single day of mowing, you may lose most of your customers. In the winter - if you miss a single day, you will be penalized. Regardless whether you are sick, out of town, emergency - they will charge you for each one of your customers. Zero flexibility. Zero understanding. Again, they do not care about you and that you are a human. To them, you are a machine that is not allowed to miss a beat. Their app crashes frequently, especially during storms. They will send you your route and you complete it. If for some reason a customers credit card doesn’t work and you already completed the job, tough luck. Your loss. They will not pay you. This happened in multiple occasions. I cannot emphasize enough how little they care about you. Again, profit first. Do not ask questions why they scam you money on work you did or why they take 30%. They will terminate you. You will lose your route. You are replaceable. Doesn’t matter how good you are and the quality of service you provide. Zero accountability. Zero ethics. Stay away from LawnGuru. ### 1/5 — Unprofessional *2025-12-03, version 1.6.8* Listen up Contractor. These people run this business from their , they are for one charging double the price for what they're offering as a contract to contractors. They deduct your money when they want without confirming and contacting you. ## Most praised reviews (10 highest-rated) ### 5/5 — Great to work for *2026-03-29, version 1.7.3* I have worked with lawn guru for years and never had any problems. They are a great company to work with ### 5/5 — Truth about LawnGuru *2026-01-22, version 1.7.2* LawnGuru is for lawn care ### 5/5 — They are making updates. *2025-06-25* Ive have a handful of customers a few years on here. The pay steadily increases the more you mow the same property. 20 min work for $38 on one of them and it started at $28. Weather plays a role in retention so keep on those mows. **Developer response:** Hey there, apologies for the misunderstanding here but we do offer services in Dallas, TX! Please reach out to us at support@lawnguru.co and we can get your account updated. ### 5/5 — Trash *2024-12-08, version 1.5.7* Doesn’t even have worldwide coverage tried to use for my business doesn’t even cover my area ### 5/5 — Lawn guru *2024-11-05, version 1.5.7* Lawn guru has been great to me. I can focus on my craft and they handle the transfer of money so I don’t have to worry about it it goes straight to my bank which is very convenient. ### 5/5 — Lawnguru *2024-11-05, version 1.5.7* They connect me with real customers and pay out is always quick and a couple times a week. Highly rated! ### 5/5 — Mon- Jasper *2024-11-04, version 1.5.7* This app is a game changer! Job offers come up and no matter what you get paid! They have great customer support to help you with any needs you may have. You have a dashboard where it shows all your work history and earnings then you have a claim area to claim any job you feel like you can take on!! Just all around an amazing app and gets five stars from me, would give it more if I could!! ### 5/5 — Great App *2024-11-04, version 1.5.7* I love working for lawn guru. It has made me so much money this year will definitely keep working for them. ### 5/5 — Awesome App! *2024-11-04, version 1.5.7* This app helps keep my schedule full! ### 5/5 — CC&J Landscaping *2024-11-04, version 1.5.7* Lawn guru is the best lawn provider app I use. It’s so easy to navigate. I love how they give you the chance to accept all incoming lawn service requests --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*