# LawnStarter for Providers — user reviews > 226 indexed App Store user reviews of LawnStarter for Providers by LawnStarter, Inc., rated 4.60/5 from 4,097 ratings. - Source: https://appshunter.io/ios/app/lawnstarter-for-providers/id963343083/reviews - App overview in markdown: https://appshunter.io/ios/app/lawnstarter-for-providers/id963343083.md - Rating breakdown: 5★ 3,302 · 4★ 319 · 3★ 177 · 2★ 49 · 1★ 250 ## What do users think of LawnStarter for Providers? Overall sentiment: negative **Pros** - 🚀 Great app for those building their landscape business - 👍 Helpful for starting a lawn care business - ✨ Provides a good platform to get started - 💰 Helps grow business and supplement income **Cons** - 💰 Payouts are too low and not worth the work - 🔍 Inaccurate job details and underpriced jobs - 🤖 Poor customer service and unresponsive support - 🔒 Unfair policies and penalties for providers - 📉 Declining quality and issues with the app over time - 🕰️ Long wait times for payments - 🗺️ Limited coverage in certain areas **Commonly reported bugs** - App crashes and glitches - Issues with uploading photos and completing jobs - Accounts being deactivated or suspended without clear reason **Most requested features** - Allow providers to set their own prices - Improve communication between providers and customers - Provide more transparency on payouts and fees - Implement better routing and job assignment algorithms - Offer more flexibility for rescheduling and cancellations ## Newest reviews (12 of 226) ### 4/5 — Job previews *2026-07-09, version 5.307.0* The app is definitely super helpful for starting out, but the thing I think would be super helpful for all pros would be if yall would attach photos of the actual property by the customer the day they requested a service, instead of a satellite view, so that your not guessing what your getting into or super high unexpected grass upon arrival. It would prevent people from either dropping the job or submitting a new requested quote for super tall grass because most likely the “new mowing” jobs will be all over the place with weeds and clearly an unmaintained lawn. (Atleast in my experience) ### 3/5 — Notifications not working *2026-06-08, version 5.297.0* I have had this app for three months and the notifications still don’t work. I have been through my iPhone and adjusted all appropriate settings to allow for notifications to include texts and emails. The app has these options as well but regardless, I only receive emails. This needs to be addressed asap. ### 2/5 — Subpar *2026-05-29, version 5.294.0* I would be great if they made the clients pay a last minute cancellation fee to help offset gas and unserious clients. I have had 2/3 clients “cancel” after I knocked on their door for service. ### 2/5 — No notifications *2026-05-27, version 5.294.0* This app could easily been one of the top performing service, providing apps. However, this app has a major flaw, it does not send notifications when jobs are available. I miss out on hundreds of jobs and opportunities. When I called the helpline, the only thing they could tell me was the uninstalled and reinstall the app. I’ve done that four times still doesn’t work. ### 3/5 — No Soliciting *2026-05-21, version 5.294.0* The app is great fot meeting people but a lot of customers ratger just work with me instead of thru the app but apparently we cant tell them about our actual business because we will be fined $5000 a person which i dont think is fair, for the customer or pro, ive been with the app two months and i dont great job on each visit only to get paid $30 some yards take hours and for that little pay it doesn’t add up! I charged a customer $100 for weeding and the app makes the customer pay $140 what type of stuff is that. Thanks for the opportunity but i take my business too serious to continue to use ### 3/5 — It’s ok *2026-05-19, version 5.291.0* I’ve been utilizing this app for a month now it’s not too bad to fill in empty spots. The pay rate is 50% lower than what my company charges on average. Currently dealing with a property from them, customer originally paid for 13k sqft area with a pay of $47, but customer requested a total area 32k sqft and it’s two commercial buildings. Lawnstart updated the service area and took the pay from $47 per 13k sqft to a whopping $50 dor 32,000 sqft. I wish the app was more user-friendly and broke down earnings and payouts a little bit better. They need to update their pricing method with clients. Especially when average acre to mow is $100-$120 minimum. Ran into a few unhinged clients, they show you why they don’t have a dedicated Landscape company. But for the most part, the customers are OK, ### 4/5 — Nice app *2026-05-13, version 5.284.0* I like it but my not be for the common man ### 3/5 — Cutting is easily!! *2026-05-08, version 5.283.0* Just wish that lawnstarted didn’t take such of big percentage off of every cut!! ### 2/5 — Professional *2026-05-07, version 5.283.0* As a professional landscaper,etc. the pay out for these gigs are just sooo low. I like to app just wish they would payout what the jobs be truly worth. 0.016 acres is not small so at least pay out $65 for front and backyard for a basic cut. ### 3/5 — Payout *2026-05-06, version 5.281.0* According to the Lawn Starter support I am supposed to receive payout every Monday. Now they are telling me to wait 24hrs to 48 on a Wednesday. So is there different payout dates now? ### 1/5 — Ghost Jobs *2026-04-11, version 5.275.0* Lawns have already been serviced when showing up by other people. ### 1/5 — Lack of accountability *2026-04-01, version 5.274.0* The concept of the app is great, the rating system is a joke. My son was born and they dropped my performance to red even though every single one of my clients was okay with rescheduling. It’s good to grab new clients, but they don’t care about the provider AT ALL! best of luck ## Most critical reviews (10 lowest-rated) ### 1/5 — 1 Star — Deactivated After a Year of Good Work, Zero Explanation, Zero Accountability *2026-07-27* This is the worst app out there for landscapers. This is not an app I would recommend to anyone trying to build a landscaping business. One year on this platform, solid track record. Then one bad week — equipment broke down on a job, had to reschedule another due to a conflict — and I got two below-average reviews. Days later, deactivated. No warning, no chance to explain, nothing. This app is extremely unprofessional. I called support twice — no explanation either time. I sent four emails over a weekend asking for a real answer. Zero responses. This app is complete trash. There are better apps out there that don’t have this BS. A company willing to cut off someone over two reviews with no conversation, no warning, and no working support process has no business calling itself a platform for independent contractors. If you’re considering this platform know that your account can be shut down overnight for reasons they won’t explain with a support system that won’t respond no matter how many times you reach out. Do better. ### 1/5 — Horrible app *2026-07-09, version 5.307.0* I’ve been using this app for years now and one day mysteriously my account gets disabled and they tell me they can’t help me or escalate the situation or even tell me why it happened. What a slap in the face for real loyal workers ### 1/5 — Spare yourself, do not use *2026-06-26, version 5.301.0* The app is poorly constructed and not well thought out. This causes issues that you as a pro will be blamed and penalized for. If your area isn’t full of jobs then their punitive “pause” on your account is effectively a permanent ban. Once your account is paused, you will be unable to accept new jobs until you completed 5 jobs. Not sure how that’s possible. Then out of the blue I get an email from their legal department threatening a $5000 lawsuit, but zero details. Please spare yourself the time and frustration of dealing with this company and app. ### 1/5 — You won’t get your money *2026-06-22, version 5.301.0* I have waited and contacted support multiple times and I haven’t gotten my first pay even though they say they will pay me ### 1/5 — Better Apps out there *2026-06-18, version 5.299.0* Don’t bother with this app. If you don’t hit their metrics in the first few days, which is only possible if you’re a commercial outfit with employees, you will be shunned and dropped into a tier they use that gets zero opportunities. Then you drop lower because they no longer offer work but say you need 20+ jobs to move up. ### 1/5 — What a joke *2026-06-17, version 5.299.0* What a joke of a service. They promise the pros the moon and stars, but when you actually talk to them they just tell you they can’t do anything for you. It’s fine if you are really struggling to get yards. But don’t say I didn’t tell you when you pull up to a 50 dollar job with grass up to your chest and they tell you they aren’t going to pay you anymore then quoted. Just did a 50 dollar job that I would have easily quoted 300 for. That’s on me though I should just have got back in the truck and drove off. ### 1/5 — Not able to submit my job completion *2026-05-22, version 5.294.0* Every time I try to submit my final photos it acts like it’s going to submit then just stays on the same page. ### 1/5 — New update *2026-05-11, version 5.284.0* Terrible, not efficient ### 1/5 — Nothing but frustration *2026-05-04* Using this app is nothing short of disappointing and frustrating. Your ranking for payments is based on a 3 tiered rating (customer reviews, % of jobs completed and % of jobs cancelled). It is almost impossible to hit the highest tier because of how the metrics are calculated. They take into account for events that you have no control over like weather, customer skips, or growing seasons. One bad customer reviews will destroy your avg customer rating. A week of raining weather will kill your completion metric. And there is no visibility into how the metrics are calculated and no way to dispute them. Not to mention you have zero control over pricing. And the customers expect more than what they are paying for and will give you a bad review because they expect 5 star service for a $30 payout. I do have some good customers that are great to work with. But this app seems to attract nightmare clients that are hard to please and don’t do right by you. Buyer beware. Like I said this app will frustrate you if you try to meet their metrics. If you don’t care about that and just want to make a little money on the side then it might be a good place to start. **Developer response:** Thank you for taking the time to share such detailed feedback. We genuinely appreciate that you acknowledged the positive relationships you've built with some of your customers, and we're sorry the platform experience has been so frustrating overall. Your concerns about the tiered payment metrics are valid — holding pros accountable for factors outside their control, like weather, customer skips, and seasonal changes, is something we need to take a closer look at. The lack of visibility into how metrics are calculated and the inability to dispute them are also serious concerns we hear you on. If you could fill out this short form, it'll help us find your account and reach out to you directly: https://tinyurl.com/2hhhuwk2 ### 1/5 — Needs work *2026-05-03* I was using LawnStarterPro for a few weeks and each time I experienced latency or misclicks with various things within the app. Trying to accept jobs sometimes would say I didn’t get it but then it would appear on my schedule. The main thing that bothers me is each time I attempted to reschedule a job (rain related) the app would literally just not respond to my input and so I was unable to reschedule some jobs. I have been removed from the app because of this issue and I’m actually not upset about it mainly because the pay does not respect the work being done for these clients. If you are just trying to work and make a few extra bucks or maybe even continue growing your business then it’s not a bad idea to use the app but be weary of the delay responses and unresponsive actions within the app. I am not a bitter person or anything like that because I like the idea of LawnStarterPro but it needs work and at least some clarity on why they just kick you off the app even when some things are out of your control. **Developer response:** Will you please fill out the information in this form https://tinyurl.com/2zryfhh2, so that we may make contact? I look forward to assisting you and making this right. Hope to hear from you soon! ## Most praised reviews (10 highest-rated) ### 5/5 — Super helpful for starters *2026-06-22, version 5.301.0* If you’re just opening your business, this app makes it SUPER easy to get properties and get money. The payouts aren’t as much as they should be and the cancelation/completion formulas are rigged to not let us get a higher level… but you get money regardless. ### 5/5 — La mejor *2026-06-15, version 5.297.0* Es lo mejor que puedes hacer es tu mejor opción ### 5/5 — Cool *2026-06-09, version 5.297.0* This app is awesome I love it I’m so thankful for all the work this app provides ### 5/5 — Great App *2026-06-03, version 5.297.0* Wonderful way to make some extra money if you’re dedicated to it! I love it ### 5/5 — Fills in the gaps *2026-05-16, version 5.291.0* If You have spaces in your work calendar, you can pick up extra jobs via Lawnstarter. ### 5/5 — Quick tip from a pro *2026-04-30, version 5.280.0* Your should give us a hr department option so we can have a dedicated place to see what houses are closer and move and change them around as we all know gas is pretty high ### 5/5 — Supoort *2026-04-24, version 5.280.0* The support staff here have always been very hodul and professional.in all things that they do I had.a major non work related accident and xodnt work for a long time as soon as I contacted them they jumped through hoops to insure I had lawns co.inf baxm to me and that is some my family and I can appreciate..just wanted the world to know as well as the stuff there thst I am.more.than greatful for you guys.. sorry about the spelling ### 5/5 — LS *2026-04-23, version 5.280.0* Ls provides a easy way to access the app abd choose jobs. ### 5/5 — Satisfied *2026-03-29, version 5.274.0* Extremely blessed that this app exists and helps out a whole lot ### 5/5 — Thank you *2026-03-16, version 5.272.0* So far I love LawnStarter. The app is very easy to use and I have my first two jobs. Thank you. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*