# Layne's Chicken Fingers — user reviews

> 39 indexed App Store user reviews of Layne's Chicken Fingers by Layne's Chicken, L.L.C., rated 2.90/5 from 55 ratings.

- Source: https://appshunter.io/ios/app/laynes-chicken-fingers/id1634418479/reviews
- App overview in markdown: https://appshunter.io/ios/app/laynes-chicken-fingers/id1634418479.md
- Rating breakdown: 5★ 23 · 4★ 2 · 3★ 0 · 2★ 4 · 1★ 26

## Newest reviews (14 of 39)

### 4/5 — Decent App and Food

*2026-07-30, version 1.0.6*

The app isn’t awful like the reviews suggest, it works fine. The food is good for a fast food place.

### 2/5 — App not working

*2026-02-07, version 1.0.4*

Can’t get the app to load.

### 1/5 — Food is mid, app is terrible

*2025-09-07, version 1.0.3*

The chicken is OK. It doesn't really have that much flavor. The fries are good and I really like the toast. The cheese curds are in abomination, I don't even know why they call them that. They are disgusting, do not order them. The app is absolutely terrible and there's no excuse for it because it's really easy to have a decent functioning app at this point in time. You can't even order directly through them and there's some note about how you can't earn or redeem rewards points, I'm not sure which one because they just say "apply" points because they make you order through DoorDash. The app says that they have vitamin water and powered but they don't tell you which flavors which is really ridiculous because there are so many. You can be logged in and when you try to order it tells you you need to login again so you login again and then it tells you that it created a new account for you. But you already had an account and you were already logged into it. It's pretty ridiculous

### 1/5 — App loads but won’t launch

*2025-03-17, version 1.0.3*

App fails to load, errors and says relaunch. Tried multiple times. iOS 18.3.2

### 1/5 — App is TERRIBLE!

*2025-03-09, version 1.0.3*

Are 5 year olds designing for you? What a nightmare to use. 

Food is good though. App is not

### 2/5 — Don’t even bother

*2025-02-22, version 1.0.3*

Here’s something to know. If you don’t need an app, don’t make one. This app is booty. It’s slow, doesn’t remember information, doesn’t save your points let alone GIVE you points from ordering online. Told me the wait was going to be 13-23 mins honey no it does not take that long. Don’t get this app it’s buns.

### 1/5 — Unusable

*2025-02-17, version 1.0.3*

The app doesn’t work.

### 1/5 — Where’s my points….

*2024-10-30, version 1.0.3*

I’ve made several orders using the Layne’s app but I haven’t earned a single point.  So, I don’t care how much my wife loves your chicken I’m not giving this app anymore stars until I start earning some points. This app is LAYME!!!

### 1/5 — Useless

*2024-08-11, version 1.0.3*

Doesn't let you order food

### 1/5 — Really just DoorDash, defective app

*2024-04-12, version 1.0.3*

The app actually links to door dash… meaning all items are about 30% more expensive than if you ordered in the store, even if you pick it up form the store. The app is really just a defective version of DoorDash for only Laynes. Good chicken, defective and misleading app.

### 2/5 — Food great appsuks

*2024-03-23*

The food is absolutely delicious, great, worth waiting in long line for. The app is everything opposite of what i just said app is absolutely atrocious, disappointing, worth the wait  if it was to hang myself (ok probably too much) but you get the point, most of people today order ahead from app because of rewards and so its not wrong this app will hurt their business if not fixed because like me people will go elsewhere im at restaurant 2 doors down just because the app will not work

### 1/5 — Horrible service, why use the app?

*2023-09-25, version 1.0.3*

There’s really no point in using the app when they NEVER have online orders ready. Me and my co workers have waited over 40 minutes to get our orders and one was wrong. What’s the point of having an app or the ability to place online orders if they’re too busy to fulfill the restaurant orders too??

Employees at the Pittsburgh Forbes locations are rude and appear miserable too. They refused to refund when someone else picked up our order. Absolutely no customers service satisfaction whatsoever.

### 1/5 — Free Three Finger Meal

*2023-09-12, version 1.0.3*

Sign at Roanoke store said if I download app, I would get a free Three Finger Meal. I downloaded it and just got 100 points, not a Three Finger Meal.

### 2/5 — Needs Work

*2023-09-09, version 1.0.3*

The app asks me to verify my number, but it never lets me. I like to think that if I like the food so much and want to return often, I should sign up for an account. Sadly, I can’t become a member if nothing’s working.

## Most critical reviews (10 lowest-rated)

### 1/5 — Horrible app

*2026-07-25, version 1.0.6*

you scan the qr codes and the points go to narnia

### 1/5 — App

*2026-05-30, version 1.0.6*

The app is so mid

### 1/5 — App Sucks

*2026-04-19, version 1.0.6*

Tried to use the app to place mobile order but the app wouldn't let me login. Verification code never worked no matter how many times I had the app resent the code.

### 1/5 — Terrible App

*2026-03-08, version 1.0.6*

Forces you to put in all your personal information just to send the order through doordash for in person pickup and doesn’t attach your name.

### 1/5 — App Won’t Open

*2026-02-10, version 1.0.4*

I redeemed an Astro Points bonus for completing a review.  I had 15 minutes to use it and the app wouldn’t open.  Disappointing and frustrating.

### 1/5 — App NOT working at all. Complete garbage

*2026-02-08, version 1.0.4*

App is normally really underwhelming but now 
it doesnt work at all

### 1/5 — this app sucks

*2026-02-06, version 1.0.4*

you guys updated your app and it got even worse i cant even login now i had to uninstall and reinstall cuz it was crashing

### 1/5 — App has issue

*2026-01-16, version 1.0.3*

We have been eating at Layne’s since  the 1990s. We were excited to see them come to Lampasas. 

The app has about as many issues as the Lampasas Texas store..  neither one of them works quite right.  The employees at the store aren’t able to help and they’re also unwilling to. Have a manager or call you to try to fix problems. Too bad because we really like the food.

### 1/5 — this app sucks

*2026-01-04, version 1.0.3*

it was fine for a bit, i actually got a free meal using the app once, but the issue recently arose where i literally cannot launch the app anymore. sucks because the reward points r actually quite useful but it just gets stuck at loading now sooooooo fix ur app guys

### 1/5 — Food is good but the app

*2025-12-21, version 1.0.3*

You all need to fix your app, it is down most of the time and you dont earn points if you order via the app

## Most praised reviews (10 highest-rated)

### 5/5 — Great eating place.

*2026-01-31, version 1.0.3*

Excellent service! We enjoyed the food and hospitality. Very reasonably priced, and the food is incredibly tasty.

### 5/5 — Hi

*2025-09-01, version 1.0.3*

Hey guys it’s me this is good I guess 📃⛄️🖖

### 5/5 — Awesomeness in Warrenton!

*2025-03-05, version 1.0.3*

Wonderful food and excellent service!  You guys are the BEST!

### 5/5 — The best Chicken Fingers in town

*2023-12-15, version 1.0.3*

My family and I love this place. I recommend it a lot.

### 5/5 — Love

*2023-09-07*

Anyone who leaves a bad review is a hater

### 5/5 — Hospitality

*2023-08-29, version 1.0.3*

The Lanes workers at Katy were so nice. They have great customer service and they make their food fast. 10/10 would recommend

### 5/5 — Laynes

*2023-08-15*

Idk why you guys complain…

### 5/5 — Great!

*2023-08-03, version 1.0.3*

There are always rewards waiting for me!

### 5/5 — Food

*2023-05-28, version 1.0.3*

Laynes is way way way better than canes

### 5/5 — Best Chicken!!!

*2023-05-28, version 1.0.3*

Mason rocks!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*
