# LAZ Parking — user reviews > 221 indexed App Store user reviews of LAZ Parking by LAZ PARKING LTD, LLC, rated 4.67/5 from 8,899 ratings. - Source: https://appshunter.io/ios/app/laz-parking/id1424112234/reviews - App overview in markdown: https://appshunter.io/ios/app/laz-parking/id1424112234.md - Rating breakdown: 5★ 7,129 · 4★ 611 · 3★ 178 · 2★ 70 · 1★ 396 ## What do users think of LAZ Parking? Overall sentiment: neutral **Pros** - 🚀 Easy to use - 🚀 Convenient for commuting - 💰 Saves money compared to other options - 🕰️ Allows pre-payment and reservation - 👍 User-friendly interface **Cons** - 🐛 App glitches and crashes - ⚠️ Inaccurate location and pricing information - 🔍 Difficulty finding and selecting parking locations - 🔒 Poor customer support and unresponsive to feedback - ⏱️ Confusing time/duration selection **Commonly reported bugs** - Inability to cancel or modify reservations - Inconsistent pricing and fees across app and website - Parking sessions not properly registered or tracked **Most requested features** - Add ability to save favorite parking locations - Improve geolocation accuracy and search functionality - Provide option to extend parking duration directly in the app - Integrate with digital wallets like Apple Pay ## Newest reviews (10 of 221) ### 2/5 — Does the job but.. *2026-08-25, version 5.5.1* Very buggy app. The search and favorites functions haven’t worked for a while. ### 2/5 — Not great *2026-07-16, version 5.5.1* Not a great app, sometimes I get a notice that “online reservations are not available” but where I park they always should be. Also using favorites or recents just stopped working for me so I must manually search parking zones every time. ### 4/5 — Good service *2026-06-25, version 5.5.1* I never have a problem with the app. It’s reliable wherever I use it. ### 3/5 — Still dealing with bugs *2026-06-04, version 5.5* Can’t sign in to account. ### 1/5 — Nonexistent customer service *2026-06-04, version 5.5* When trying to select any parking lot, the app just says “Error occurred”. I tried contacting customer service. The only option is to call and it goes to voicemail. ### 1/5 — Missing a critical feature *2026-05-13, version 5.3.3* The location we often use with this app is MARC BWI Station Garage where you pull a paper ticket from the gate. When it’s time to check out and pay, you can’t just open this app and get a camera to scan the bar code! Each and every time you have to go to the kiosk and scan the QR code on the wall with a regular camera on your phone. Add a Pay Now button that triggers a camera. And while you’re at it, add location services and let users save favorites. Then they can tap a favorite, pay now, done! ### 4/5 — Easy way to park *2026-05-12, version 5.3.3* I am new to the area. I have to commute to the city. I thought I was not gonna find a parking spot. This is easy first come first serve. ### 1/5 — Don’t bother with the app *2026-05-05, version 5.3.3* The app is useless. Just login thru the website. The app won’t seem to let you change the default time and it keeps rejecting payment anyway ### 1/5 — Bad app *2026-04-29, version 5.3.3* App doesn’t work most of the time ### 5/5 — Great Parking App *2026-04-26, version 5.3.3* Super easy to use! Finds your location, find your parking lot, has your license plate, has your payment method!!! it’s like four taps in your iPhone and you’re done!!! “ 10 out of 10”!! ## Most critical reviews (10 lowest-rated) ### 1/5 — App is terrible *2026-08-24, version 5.5.1* I always receive an error has occurred error on this app. ### 1/5 — Terrible app in the year 2026 *2026-07-30, version 5.5.1* Can’t believe this app is still so incredibly buggy, non functional, unprofessional with the most pop ups and hurdles to cross just to park. It’s an embarrassment that metro north uses it ### 1/5 — So many bugs *2026-07-22, version 5.5.1* App crashes when trying to select location from recent or favorites, only books on search ### 1/5 — Can’t pick hours to park *2026-07-15, version 5.5.1* I should be able to select the amount of hours I’d like to park instead of given a small selection ### 1/5 — Does not work consistently *2026-07-10, version 5.5.1* Initially this app worked, but now it doesn’t let me pay for parking. I’ve tried restarting, signing out/in, and I always get an error. It’s very frustrating sitting in the parking lot trying to pay for parking and not succeeding. In the end I end up using the web version and enter my details manually every time. ### 1/5 — App has been broken for awhile *2026-07-02, version 5.5.1* The app gives me an error 95% of the time when I try pick a parking garage and I have to use the website instead. ### 1/5 — It keeps crashing *2026-06-29, version 5.5.1* You cant book a spot on the app anymore it says try again ### 1/5 — Completely useless *2026-06-18, version 5.5.1* Kept giving errors. Would not let me log in even though I could on desktop. ### 1/5 — One day only? *2026-06-16, version 5.5.1* Why? This is either scam or stupid. ### 1/5 — Error *2026-06-12, version 5.5.1* Tried to pay for parking and keep getting An error has occurred, try again later. Called support. Useless ## Most praised reviews (10 highest-rated) ### 5/5 — Price increase *2026-09-01, version 5.5.1* No 8 hour parking option and price increase is without notice. ### 5/5 — Excellent app *2026-08-25, version 5.5.1* Wonderful way to reserve parking in advance, easy in easy out at location. ### 5/5 — Easy access *2026-08-05, version 5.5.1* Entry with license plate easy ### 5/5 — It’s a parking app *2026-07-16, version 5.5.1* Works well enough when it’s working. ### 5/5 — Great and convenient *2026-07-05, version 5.5.1* Easy to use; love being able to reserve ahead of time ### 5/5 — Easy and Great Parking *2026-06-25, version 5.5.1* The app is easy to navigate. The parking garage is clean and safe. ### 5/5 — Very good *2026-06-04, version 5.3.3* Easy to use. ### 5/5 — I appreciate your work *2026-06-02, version 5.3.3* I think this parking app is very good . Thank you ### 5/5 — Easy park, easy pay *2026-06-01, version 5.3.3* Great app to pay for parking quick and pain free! ### 5/5 — Fix the flooding *2026-05-26, version 5.3.3* Major hassle --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*