Lots of counterfeit
Lazada had poor seller verification practices. They do not validate and verify sellers phone number. As a result many sellers can create accounts to sell counterfeit products. If Lazada took the simple practice of verifying sellers phone numbers (one per account) scammers would be reduced significantly. Seller phone numbers associated with counterfeit products should be added to blacklisted databases so scammers can’t reuse them.
Second, many sellers don’t have the product and will move order to “ready for pickup” status so you cannot cancel the order. Not even customer service can cancel it for you. So in Thailand other apps are still king. I had a counterfeit vitamin. The seller did not have a real phone number. And they used a hotel for their address. So with that can you imagine how easy for scammers to create and throw away accounts?? Protect your customers from fake vitamins. And empower customers first. You cannot get back customers you have lost. So lll stick to the other Shopee app while in Thailand.
As a cyber security engineer there are basic security improvements that can be made on the platform to greatly increase authenticity and integrity of transactions.
Second, many sellers don’t have the product and will move order to “ready for pickup” status so you cannot cancel the order. Not even customer service can cancel it for you. So in Thailand other apps are still king. I had a counterfeit vitamin. The seller did not have a real phone number. And they used a hotel for their address. So with that can you imagine how easy for scammers to create and throw away accounts?? Protect your customers from fake vitamins. And empower customers first. You cannot get back customers you have lost. So lll stick to the other Shopee app while in Thailand.
As a cyber security engineer there are basic security improvements that can be made on the platform to greatly increase authenticity and integrity of transactions.
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Wwayne4gold
You won’t get half of your packages.
I don’t know why some packages are delivered, and others are not. Despite giving my location several times and the location pin, the couriers cannot find it.
BGBad company ghhh
Bad service, never order again
I made a refund to my wallet of 600, then I wanted to make another order that costed 800 with payment method cash on delivery. But you cannot take 600 from your wallet to pay only 200. So my 600 got stuck
AAlekX.T
Use to buy if u have some money to burn
The app is decent enough to search and purchase but if u have issues with their delivery or product delivered or not, then get set to fight tooth and nail to get ur money back, and u may very well still not!
Wonder why Alibaba is allowed to get away with mistreating their customers, without any regulatory oversight?
Wonder why Alibaba is allowed to get away with mistreating their customers, without any regulatory oversight?
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AAnaya1506
So Irritating
There are so many advertisers including in the messaging that you can’t find anything important or anything pertaining to what you are trying to do. And they make it such a hassle to return anything. Such a.frustrating App and Company. I have to be desperate to order from them.
HHawkhead978
