# LBC Connect — user reviews

> 38 indexed App Store user reviews of LBC Connect by NAVICODE SOFTWARE DEVELOPMENT, rated 1.60/5 from 60 ratings.

- Source: https://appshunter.io/ios/app/lbc-connect/id1347527991/reviews
- App overview in markdown: https://appshunter.io/ios/app/lbc-connect/id1347527991.md
- Rating breakdown: 5★ 6 · 4★ 1 · 3★ 3 · 2★ 5 · 1★ 45

## Newest reviews (16 of 38)

### 1/5 — Don’t waste your time

*2024-01-13*

This app is useless.  If you are shipping boxes with LBC be prepared to call into support for status. They seldom respond to emails and the info on the website itself is unreliable.

### 1/5 — Tracking? What tracking

*2023-12-01, version 2.4.84*

When this app was first released it worked but has got progressively worse, tracking boxes was good now it’s guesswork .

### 1/5 — The app doesn’t work

*2023-09-18, version 2.4.84*

Oh my God, such a frustrating application. An update is needed, but I guess the creator is not reading our comments which are (pros and cons) to improve the application. Seems like they don’t have customer care.

### 1/5 — Needs a lot work

*2023-09-08*

1⭐️ because I couldn’t join

### 1/5 — App does not work properly

*2023-06-08, version 2.4.84*

App does not work properly. It is very frustrating!

### 1/5 — Does not work.

*2022-10-28, version 2.4.84*

The app sent a code to my phone. I copied the code and nothing happens. They should hire a better IT person and test this app thoroughly. The old app was a lot better.

### 1/5 — Doesn’t work on iPhone latest IOS

*2022-09-05*

Eversince you updated the app, it doesn’t work on the iPhone anymore. I sign on with my gmail, and after I put my credentials, the wheel just kept on turning. I even left it overnight!!!  But, it works on my iPad. Go figure. It’s just aggravating because it used to work before and now it doesn’t.

### 1/5 — Need to fixed

*2022-07-17*

I can’t go online

### 1/5 — Zero Stars Really

*2022-06-19, version 2.4.84*

All automated! No chat features! Horrible app!

### 1/5 — Apple ID login…

*2022-01-14, version 2.4.84*

… does not work. Needs an update.

### 1/5 — not working anymore

*2021-12-08*

can’t login using mobile number… and login using email takes ages and does not go thru…

### 1/5 — I can’t make a money transfer

*2021-11-24*

Every time I try to make a money transfer the app crashes and I didn’t see USD currency. I only saw Australia and Tai-lands currencies. Please fix this because I’m not suggesting this to anyone at this point.

### 1/5 — Useless!

*2021-07-23*

Asking to log in using mobile/celphone but they don’t have Australia with area code +61. Common guys, fix your apps.

### 1/5 — LBC is awesome

*2020-10-03, version 2.2.0*

This was my old review. But the app is not.  It does help but you get quicker results when you call. The app does not update as quickly as it should. I don’t like to call to take up other people’s time but when the packages still says it just been still at the local office. Then there is the issue

As of 10.01.2020 which I just updated the app  6 days prior to 10.01.2020

So the app is stuck on registering and will not go anywhere further.   I tried to contact the atshell app support but they are not there too... I am sorry but please LBC find another company to help you guys with package tracking. And buy supplies and what nots

### 1/5 — Doesn’t work

*2020-09-15*

I registered, set up a password then tried to log in using the password but it kept saying the password and email don’t match. Reset password through my email. Tried the new password, got the same error message. Kept trying but it really doesn’t work.

### 1/5 — Worst app

*2020-09-12, version 2.1.1*

The most stupid app
Worst than something created by grade 7

## Most critical reviews (10 lowest-rated)

### 1/5 — iPhone Update Needed ASAP

*2025-09-08*

The latest update by the developer caused an error not allowing iPhones to use the app for tracking packages. Let alone even being able to sign in to check tracking status. Could end up causing a serious loss in revenue if this isn’t corrected in a timely fashion

### 1/5 — This is APSS?

*2025-02-02, version 2.4.84*

No, not working!

### 1/5 — Don’t bother downloading

*2025-02-01, version 2.4.84*

App doesn’t work at all cannot sign in or do anything

### 1/5 — It Doesn’t Work!

*2024-12-04, version 2.4.84*

App doesn’t even let you log in ! Just hangs ! Reflects badly on LBC

### 1/5 — Useless

*2024-09-29*

This app is utterly useless! You can even log on! Before it was better at least u can use it to track your packages, now it doesn’t do anything! Uninstalling!

### 1/5 — Update

*2024-09-21*

It's not working at all.

### 1/5 — Apps doesnt work

*2024-06-01*

I installed the app but its useless. If there is only below 1 star, I would rate zero star.

### 1/5 — Completely worthless

*2024-05-09*

Can’t even register. Been trying for over a month.

### 1/5 — App Never Worked

*2024-02-13*

Still trying to login after several attempts in various days, weeks, months and years. It never worked. It just keeps on spinning endlessly.

### 1/5 — Dead app?

*2024-01-21, version 2.4.84*

Trying to register after installing the LBC Connect app. It sends verification code to my email. I type in the number but the process ends right there! It leaves the user in limbo!

## Most praised reviews (6 highest-rated)

### 5/5 — Worked

*2020-10-20*

Every time it goes/move to a different location, it sends me updates/alert and was on time when it said it was suppose to be deliver, it gave me all the update. Thank you so much!!! I appreciate the ability to tract my shipment! ... pati mga kapatid ko may idea kelan ineexpect ang delivery. Keep it up!!!

### 5/5 — Good-looking, useful app

*2018-04-05*

Finally, an app that’s easy to use. I love it! It bookmarks automatically. Makes me want to use LBC more. When will you release sending money, pick up, and bills payment? Make it soon please?

**Developer response:** Thank you for your feedback and suggestion. We are so hard at work to delight our users so stay tuned for amazing surprises :-)

### 2/5 — not working

*2022-03-04, version 2.4.84*

is this apps still working ?

### 2/5 — Shipment Status Not Updated On Time

*2021-12-26*

The app is somewhat easy to follow but LBC does a really horrible job updating their customers on where their boxes are. I found it semi useful to contact LBC customer service to get an update much better.

### 2/5 — Glitchy at best

*2021-05-13*

Uses lots of battery if you have it

### 2/5 — Needs to be Updated!!!

*2019-10-03*

I applaud the hard work the developers and the company for bringing the app to life, very much appreciated.
Unfortunately, app doesn't update the status of shipment. If you keep checking, just keeps saying accepted, no movement. But if you check via web browser, a lot of updates for the shipment is available.
Hopefully they can integrate all updates to your shipment in the app which would be ideal hence streamlining tracking your shipment.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
