# LEAD. — Know the story of your people

> Ministry leadership tool for people management, communication, and event organization. (iPhone/iPad app by Church Community Builder, Inc..)

- Source: https://appshunter.io/ios/app/lead/id1090541631 (this page in markdown: same URL + `.md`)
- Developer: [Church Community Builder, Inc.](https://appshunter.io/developer/970173560)
- Category: Productivity, Business
- Price: Free
- Rating: 3.10/5 from 158 App Store ratings · 73 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.4 · 73 MB
- Languages: American English, Korean, Polish, Chinese (Simplified, China), European Spanish, Vietnamese
- Released: 2016-03-18
- Data updated: 2026-08-21
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/lead/id1090541631/reviews.md

## What is LEAD.?

The LEAD app equips you as a ministry or lay leader with the tools and information you need to know the story of your people so you can better disciple them — from wherever you are.

GROUPS
 • Stay in touch with your Group members and facilitate communication and connection between them
• Keep track of who’s staying connected and who’s slipping through the cracks by easily taking attendance from your phone
• Never miss a birthday or anniversary with your group Special Days list
• Create, view, and assign Needs to give your group members opportunities to support each other and their community
• Use Calendars to see the events in your group and peruse the guest list to keep track of who is staying connected

PEOPLE
 • See and edit information about your people and their family, and contact them easily with the built-in tools
 • Quickly understand a person's history and involvement in the church with the Timeline
 • Get a sense of the consistency of their connection with an overview of their Serving, Attending, and Giving patterns**
• Add new people to your system with the Create Profile feature, and make sure their data is correct by importing information from your phone's Contacts and using google's address validation**

SCHEDULES
 • See where there are holes in your schedule and easily fill them on the go
 • Update your volunteers' statuses for real-time schedule management
 • Send messages to your volunteers to keep them informed about their serving opportunities
 • Add more Schedule Weeks 

SERVICE PLANS
 • Create, Edit, or Add a Service Plan
 • Add more Schedule Weeks

CALENDARS
 • Use Admin Calendars to see the details of all the events happening in your church across your various campuses
 • Hone in on your Group's events and see where things are happening and who is coming

PROCESS QUEUES
 • Provide quick, intentional follow-up for your people, and keep them moving along the path of discipleship
 • Leave notes for people as you move them through a process so all leaders can stay informed about a person's journey

NOTES
 • Use Notes to share and view vital information among ministry leaders, keeping all of that important context in one place to tell a person's story

*You must have a current Church Community Builder software account in order to use this app.

** All functionality is based on your current Church Community Builder software permissions

## Key features

- Group member communication and connection
- Attendance tracking and special days reminders
- Needs assignment and event calendars
- Detailed people profiles and involvement history
- Schedule management and volunteer communication
- Service plan creation and event oversight
- Process queue management for discipleship

## What do users think of LEAD.?

Overall sentiment: mixed

**Pros**

- 👍 Access to events and resources
- 👍 Feature-rich platform
- 👍 Useful features in Lead app
- 👍 Landscape mode support (iPad)
- 👍 Great tool for volunteers
- 👍 Accessible and great app
- 👍 Good for basic functionality
- 👍 Easy to take attendance
- 👍 New design and layout
- 👍 Can be used for most CCB tasks
- 👍 Awesome update
- 👍 Breeze to use new app
- 👍 Easy to take attendance on mobile

**Cons**

- 🐛 Can't log attendance from event screen
- 🐛 Limited individual profile editing
- 🐛 Missing customized fields in app
- 🐛 Homebound ministry option absent
- 🐛 Sacraments not editable
- 🐛 No access to child work approved dates
- 🐛 Desktop formatting for mobile
- 🐛 Can't upload new songs to library on phone
- 🐛 Cumbersome to share contact info
- 🐛 App is practically unusable on iPad with keyboard
- 🐛 Clunky and terribly limited
- 🐛 No support for volunteers
- 🐛 Not intuitive, pages not modern
- 🐛 Laggy, freezes, not natively built
- 🐛 Can't search within a group
- 🐛 Missing scheduling options
- 🐛 Website not mobile friendly
- 🐛 Woeful performance on iPhone 6
- 🐛 No mail merge feature
- 🐛 No group schedules
- 🐛 Can't assign roles/tasks without calendar
- 🐛 Splash page is long

**Commonly reported bugs**

- Logged out every time app is closed
- Have to sign in every time
- New version logs out and doesn't save settings
- App forgets church association
- Face ID no longer enabled
- App won't find churches when searching
- App stopped working after update
- App won't find church after reinstalling
- App won't allow locating church or domain
- App won't bring up church
- Newest update took out schedules
- App tells user they don't have permission
- App crashes frequently
- Face ID login removed/having issues
- App doesn't rotate on iPad with keyboard
- Buttons tangled with status bar on iPhone
- App won't load (spinning wheel)
- Latest update keeps crashing and losing attendance
- App is really slow
- Login screen freezes
- White screen after splash page
- Loading screen for minutes on end

**Most requested features**

- Access notes on resources
- Update database on the fly
- Ability to upload new songs to song library
- Ability to attach documents in group email messages
- Add push notifications
- Ability to share contact info quickly via text/email
- Support for landscape mode on iPad
- View serving options from phone
- iOS notifications instead of email
- Subscribe to iCal/webcal feed for calendars
- Full calendar options (church calendar, add events, add photos)
- Ability to view schedule within each group
- Second app for volunteers or modify for all members
- Mail merge feature via app
- Group schedules functionality
- Assign roles and tasks to members
- Full calendar options including adding events and photos

## Recent user reviews (10 of 73)

All indexed reviews: https://appshunter.io/ios/app/lead/id1090541631/reviews.md

### 2/5 — Not supported. Not great.

*2026-04-21, version 8.6.2*

This app is marginal when it works. Like church community builder, it could be much better. As you’ll notice when you try to contact the developers, it is a dead link, which further illustrates how this company is ok taking your money buy they don’t really support their products that well. I tried to report an app bug to customer service and they told me only the official contact at my church could report bugs. Ridiculous.

### 3/5 — Could be better

*2025-08-31, version 8.5.2*

It’s really great that I can see the events and resources I’ve ordered. It would be nice if I could also access the notes I’ve written on those resources.

### 3/5 — Improving… slowly.

*2024-11-24, version 8.4.0*

PushPay ChMS (formerly Church Community Builder) is very feature rich. The Lead app provides some very useful features but not all. For instance you can’t log attendance from an event screen. Or another: individual profile editing is very limited (ie customized fields seem to be omitted in the app, homebound ministry option is absent, and Sacraments can be viewed but not edited.) There is no access to child work approved dates. And more. 
I would love to be able to update my database on the fly, on my phone. Yes I can access the site through a browser, BUT it’s all formatted for a desktop. More than 1/2 the time I’m standing in the fellowship hall, in a coffee shop, or in the parking lot when I need full access. 

PushPay, very happy with what you’ve built. Bring the Lead App up to challenge of accessing all that you’ve given us. Thx!

### 1/5 — Like others I'm logged out...

*2024-06-11, version 8.3.2*

Of the app every time I close and reopen. Highly annoying and causes me to avoid the app.

### 1/5 — Fix the app

*2024-06-11, version 8.3.2*

Have to sign in every time now. Won’t hold a login like it used to. So hard to get in touch with the company. Doesn’t take phone calls.

### 1/5 — New version kicks me out everytime

*2024-06-09, version 8.3.2*

This new version has a critical flaw.  It makes you log in from scratch every time, and although I select my Church, enable face ID, and create a passcode, it saves none of my settings and logs me all the way out.  Until you fix this, please go back to the previous version, which worked fine.

I’m using the very latest edition of iOS on my iPhone if that helps.  Thank you and God bless you!

### 2/5 — Latest update have log in issues

*2024-06-08, version 8.3.2*

This app keeps forgetting the church that I'm associated. So it breaks the entire login process. It no longer keeps the face id enabled if previously set. Its a broken process now...

### 2/5 — Needs update

*2024-06-08, version 8.3.2*

After last iPhone update it totally logs me out each time it’s closed. Have to find site, pin, enable touch and all again…every…time…

### 3/5 — Issues with app

*2024-04-19, version 8.3.2*

Good morning, 

I use this app in our church to schedule counting for the deacons, however recently this app has stopped working for me. It will not find any church’s when I search. Do you have a fix you could provide?

### 3/5 — It’s ok

*2024-01-22, version 8.2.0*

I’m a worship director and there’s not an option to upload a new song into the song library when using on my phone. I find that a little annoying because I have to use my laptop for that.

## Frequently asked questions about LEAD.

### What does the LEAD app do?

The LEAD app provides ministry and lay leaders with tools to understand their people better, facilitate communication, and manage group activities. It helps in tracking attendance, managing schedules, organizing events, and following up with individuals to support their discipleship journey.

### What are the key features of the LEAD app?

Key features include managing group members, tracking attendance, noting special days, assigning needs, viewing event calendars, editing people's information, understanding involvement patterns, managing schedules, creating service plans, and managing process queues for follow-up.

### Is the LEAD app free to use?

Yes, the LEAD app is free to use. However, it requires a current Church Community Builder software account to function, as all app functionality is based on the permissions set within that software.

### What are the compatibility requirements for the LEAD app?

The app requires a current Church Community Builder software account to be used. Specific operating system or device requirements are not detailed, but it is designed for mobile use by leaders.

### How does the LEAD app help with discipleship?

The app aids discipleship by providing leaders with insights into their people's involvement and connection patterns. Features like process queues and notes allow for intentional follow-up, ensuring individuals are supported and moving along their discipleship path.

## Version history (last 5 releases)

### 8.6.5 — 2026-08-12

Updates and bug fixes

### 8.6.4 — 2026-07-02

Expo updates

### 8.6.2 — 2026-03-05

Updating native packages.

### 8.6.1 — 2026-01-16

Updates and Bug Fixes

### 8.6.0 — 2025-09-16

New expo version

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## More apps by Church Community Builder, Inc.

- [Check-In App](https://appshunter.io/ios/app/check-in-app/id970173561)

All apps by Church Community Builder, Inc.: https://appshunter.io/developer/970173560

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-21.*