# Leader Bank Digital Banking — user reviews > 144 indexed App Store user reviews of Leader Bank Digital Banking by LEADER BANK, rated 4.65/5 from 1,269 ratings. - Source: https://appshunter.io/ios/app/leader-bank-digital-banking/id563580280/reviews - App overview in markdown: https://appshunter.io/ios/app/leader-bank-digital-banking/id563580280.md - Rating breakdown: 5★ 965 · 4★ 88 · 3★ 30 · 2★ 24 · 1★ 38 ## What do users think of Leader Bank Digital Banking? Overall sentiment: positive **Pros** - 👍 Easy to navigate - 🚀 Reliable and intuitive - 🔒 Secure login process - 💡 Convenient banking functions - 👍 Simple and user-friendly interface - 👍 Excellent app and bank - 👍 Friendly and efficient customer service **Cons** - 🐛 Issues with password reset and login - 🐛 Inconsistent account balance display - 🐛 Buggy bill pay and transaction features - 🐛 Lack of mortgage payment functionality - 🐛 Outdated and clunky app design - 🐛 Unreliable mobile deposit feature **Commonly reported bugs** - App freezes and requires restart - Incorrect account balances shown - Issues with login and password changes - Mortgage payment functionality not working **Most requested features** - Ability to open new accounts in the app - Improved visualization for mortgage payments - Option to turn debit card on/off - Ability to select CD maturity options - Live customer support on weekends ## Newest reviews (15 of 144) ### 4/5 — Easy banking *2026-08-25, version 26.0.260300* I was with Bank of America for a long time and it was a nightmare! As soon as I started to bank at leader bank life has been so much easier from dealing with staff to withdrawing money, it’s so much better. A ### 3/5 — Just Ok *2026-08-06, version 26.0.260300* I have stayed with Bank of America for a long time based on the quality of its app and website. Features that I miss - images of the checks, clear descriptions of debit card transactions including who has been paid, easy access to payees. All transactions are in the app or the website - no transfers to external sites ### 2/5 — JC *2026-06-27, version 26.0.260300* Terrible ### 5/5 — Leader Bank online banking *2026-06-23, version 26.0.260300* Very informative and easy to use. I have been a customer for a year now, and I only had to go into the branch once to do a wire transfer. Move, money, pay bills, and deposit checks, all online. All easy to do and very reliable. ### 4/5 — Likings App *2026-06-22, version 26.0.260300* I find the app. I’m Very helpful. 5 stars ### 5/5 — Well done *2026-06-22, version 26.0.260300* The app is very complete. I rarely need to use my PC for banking anymore. ### 5/5 — Great. *2026-06-21, version 26.0.260300* Thanks. ### 5/5 — Much better! *2026-06-21, version 26.0.260300* Much better! ### 5/5 — Good app! *2026-06-20, version 26.0.260300* Easy to use ### 5/5 — Excellent app! *2026-05-19, version 26.0.251000* Getting better all the time. Easier login, simple transfers. Well organized accounts. The best online banking I’ve seen. ### 5/5 — Excellent App *2026-05-18, version 26.0.251000* I really like this app and gives you a great breakdown of your account. ### 2/5 — Who over sees the online banking app ? Whose job is it responsible for maintaining this app? *2026-05-15, version 26.0.251000* My recommendation would be whoever is handling this whoever is responsible for making this user Friendly called that he needs to step it up. Because it is extremely dysfunctional and very confusing. You can’t even change to go to the next page on your statement because whoever is overseeing, this has a huge message button for example, if you want to have a live chat, so every time you click go to the next page all you keep doing is it’s insane. Something that basic that you can’t even view your statements. ### 4/5 — it’s good *2026-01-20, version 26.0.251000* i forget my password a lot and i call customer service and they’re very nice ### 5/5 — Reliable and Intuitive *2026-01-11, version 26.0.251000* Definitely one of the better mobile banking apps I’ve used. Login process is reliable which I find most important. General baking functions such as transfers are intuitive and quick. ### 4/5 — 25 year Customer *2026-01-06, version 26.0.251000* Works well always accurate ## Most critical reviews (10 lowest-rated) ### 1/5 — Escrow *2026-07-23, version 26.0.260300* So many steps to complete a task. The escrow process is totally broken. ### 1/5 — Frustrating app *2026-06-23, version 26.0.260300* Slow app. Often does not work. Often shuts down. Bill pay has not worked on my app for weeks. Transfer function does not work well or at all (and that function does not work on Leader’s website either). Leader’s mobile and online banking has made me want to switch banks, although it is a big project to do that. If it were easier to switch, I would have already done it. ### 1/5 — Terrible *2026-06-03, version 26.0.251000* Can’t even see the basics of my account. Only allows me to send money or put a payment in. Can’t see my balances. This is the worst banking website I’ve ever worked with ### 1/5 — Frustrating app *2026-05-06, version 26.0.251000* Slow app. Often does not work. Often shuts down. Bill pay has not worked on my app for weeks. ### 1/5 — Make payment *2026-01-06, version 26.0.251000* No there button to make payment and not easy to navigate ### 1/5 — I hate this app *2025-12-16, version 26.0.251000* Constantly makes me reset my password if I make one little mistake entering it. The chat button covers the button that advances to older transactions when I’m trying to review them. ### 1/5 — Can’t Make Mortgage Payment Through App *2025-12-15, version 26.0.251000* Unable to make mortgage payments through the app for the last 6 months. Have to keep calling the bank which is highly annoying. ### 1/5 — Lacking Use Function *2025-12-06, version 26.0.251000* It doesn’t make sense that it doesn’t update cd balances ### 1/5 — Password routine is buggy always. *2025-12-01, version 26.0.251000* See above. ### 1/5 — Not easy to use *2025-11-10, version 26.0.251000* Other banks are easier for mortgages. There is no visualization to see what’s been paid and split between sources. Also WAY TOO HARD to pay principal for mortgage from a different bank. ## Most praised reviews (10 highest-rated) ### 5/5 — Banked *2026-08-12, version 26.0.260300* Excellent and quik ### 5/5 — 25 year Customer *2026-08-02, version 26.0.260300* Works well always accurate ### 5/5 — Great app, great bank *2026-07-03, version 26.0.260300* Easy to bank with. Good rates. Efficient staff. All is good. ### 5/5 — Great App *2026-07-03, version 26.0.260300* Always convenient when checking my account balances ### 5/5 — Perfectly easy! *2026-07-01, version 26.0.260300* I have found this app to be the easiest bank app I’ve ever dealt with and I’m very grateful for that! ### 5/5 — Banking *2026-06-30, version 26.0.260300* It’s easy to navigate love it!! ### 5/5 — Great app *2026-06-30, version 26.0.260300* Very convenient ### 5/5 — Easy street *2026-06-26, version 26.0.260300* Very friendly people and app is very easy to navigate. ### 5/5 — Easy to use *2026-06-25, version 26.0.260300* Easy. Love the face recognition feature. ### 5/5 — Good and intuitive app *2026-06-23, version 26.0.260300* This is clearly the best financial app I have ever used, and I have used at least a dozen of them --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*