# Leaders Credit Union — user reviews > 80 indexed App Store user reviews of Leaders Credit Union by Leaders Credit Union, rated 4.90/5 from 6,864 ratings. - Source: https://appshunter.io/ios/app/leaders-credit-union/id597692518/reviews - App overview in markdown: https://appshunter.io/ios/app/leaders-credit-union/id597692518.md - Rating breakdown: 5★ 6,267 · 4★ 371 · 3★ 116 · 2★ 30 · 1★ 80 ## What do users think of Leaders Credit Union? Overall sentiment: positive **Pros** - 👍 Friendly and professional staff - 🚀 Convenient mobile app - 💡 Great banking services - 👍 Easy to use - 👍 Helpful and caring - 👍 Excellent member service - 👍 Stellar banking options - 👍 Wonderful app - 👍 Fantastic app - 👍 Awesome app - 👍 Incredibly easy to use - 👍 User friendly - 👍 Great app - 👍 Awesome - 👍 Easy to navigate - 👍 Convenient - 👍 Love the app **Cons** - 🐛 App frequently has technical issues - 🐛 App doesn't work properly - 🐛 Notifications are delayed - 🔒 Joint account holders can't see each other's transactions - 🔍 Lack of features compared to other banks - 🐛 App is buggy and glitchy - 🐛 App is often unavailable **Commonly reported bugs** - App frequently crashes or has technical issues - App doesn't work properly, especially for login and transactions **Most requested features** - Allow transfers between member accounts - Improve app stability and reliability - Add more features and functionality - Expand app capabilities ## Newest reviews (14 of 80) ### 5/5 — Best ever!! *2025-09-30, version 2025.0702.1 (2025.7.2.1)* The dyersburg branch is the best!! Every employee that I have met is amazing from opening an account to buying a house. Thank you! ### 5/5 — Courtesy and Convenience *2025-03-06, version 2024.10* Everyone is friendly and I love the professional services and the Mobile App is easy and convenient to use. Mrs D ### 5/5 — Lack of option *2025-02-01, version 2024.10* Very dissatisfied that a member cannot transfer money to another member via app. You can send money to outside accounts but they don’t trust you to send money to a fellow member? ### 5/5 — Love Leader's *2024-03-19, version 2023.10.1.4* We love Leader's and their app. ### 5/5 — Leaders is Exceptional in Every Way!! *2023-08-15* Leaders is relationally saavy and offers incredible banking services, all while moving the community forward!! ### 4/5 — Keeps Constantly Asking for Feedback *2022-12-16, version 2021.11.0.70* So here you go ### 5/5 — Excellent Member Service *2022-08-25, version 2021.11.0.70* Leaders is always there to meet all our financial needs. ### 5/5 — Mrs D *2022-07-07* Everyone is so professional and friendly. I love the personal services ### 5/5 — Ashley C *2022-05-03, version 2021.11.0.70* I love my bank been with them 8 yrs😊 ### 5/5 — The Best there is *2022-04-09, version 2021.11.0.70* I’ve been with Leaders for a little while now and I’ve used this app a ton. It makes transfer and other services so easy and straightforward. I love leaders because of their customer service and how well built they are. This app is easy to use and helpful with keeping you on track with any of your accounts. ### 5/5 — 10 *2022-03-09, version 2021.11.0.70* 10 ### 5/5 — Always helpful *2022-01-03, version 2021.3.0.67* I came to Leaders CU 8 years ago after leaving Regions Bank. I’ve always felt like a person that mattered to LCU. All of their different banking options are stellar compared to other banks and someone is always there to help with a caring voice. ### 5/5 — Love it! *2021-10-11, version 2021.3.0.67* LCU is bringing it!!! ApplePay, this easy to use app. My only suggestion would be an update to the widget that the app uses. Everything else to A+++ ### 5/5 — Owner, best bank to have my business account with, great personal *2021-07-11, version 2021.3.0.67* I ## Most critical reviews (10 lowest-rated) ### 1/5 — Slow *2026-08-20, version 2026.4.2.3* Slow ### 1/5 — They only display one and only one positive comment. *2025-11-03, version 2025.0702.1 (2025.7.2.1)* A nightmare. Looking for a new bank. ### 1/5 — Update as of July 16th *2025-07-16, version 2025.05* Hard and confusing to use. ### 1/5 — Joint Account Issue *2023-08-22, version 2023.3.0.2* If you have a joint account with your spouse, only the person that setup the account can see the transactions. The other person can only see the balance. You must log in as your spouse in order to see transactions. This defeats the purpose of a joint account. ### 1/5 — This APP does not work - Fire your IT department and APP Development Team *2022-02-08, version 2021.11.0.70* My review is simple. This APP does not work majority of the time. My family and I will be closing our accounts if this does not get better soon. We can’t make transfers to other accounts from the app, cash checks, or nothing as the app always have an error/ technical difficulties or continuously spins trying to log you in. ### 1/5 — Irritated *2021-06-02, version 2021.3.0.67* Super irritated, sick of seeing “account unavailable” multiple times a week because you keep having technical issues. There’s money in my account that I need that I cannot transfer and therefore access because of your “technical problems” ### 1/5 — Great credit union, terrible app *2021-04-28, version 6.5.5.66* The app does not function about 90% of the time. Just loads and loads and loads. ### 1/5 — Can’t view my account half the time *2019-07-21, version 6.0.1.41* Application error over and over and it’s quite frustrating ### 1/5 — Money *2018-06-23, version 5.9.1.33* We should transfer anytime we want, We shouldn’t have a limit. ### 2/5 — More Suited to 2014 than 2024 *2024-05-15, version 2024.01.01* The app does a few things and, what it does, it does well. However, it is missing a host of features that are standard for even mid-size financial institutions. For anything non-standard, they continue to funnel you to overworked, unpleasant call center employees. ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome App *2026-08-09, version 2026.4.2.3* I love the freedom of the app to transfer money to the High Yield Savings account. It is so easy to ### 5/5 — Great *2026-06-30, version 2026.01* Love the app and the Credit Union. ### 5/5 — 1 *2026-05-20, version 2026.01* Thank you for ALWAYS being HELPFUL . I have not EVER had a bad experience in any office branch . A friend of mine steered me to Leaders and I have steered 3 friends to Leaders and no complaints yay ! Keep on keeping on with what and how y’all do ✝️🇺🇸💟 ### 5/5 — Best credit union ever *2026-04-02, version 2025.10.1.4* My mom opened an account for me before leaving for college over 40 years ago. My account is still active to date. Excellent service. Never had an issue. Always professional and patient. Have referred several people to join membership since then. ### 5/5 — Just the basics *2026-03-11, version 2025.10.1.4* This app is clean and ruthlessly functional. Everything I need and nothing I don’t. Exemplary. ### 5/5 — Great App! *2026-03-03, version 2025.10.1.4* The Leaders app is super intuitive, clean, and easy to use. Very thankful for the easy access to my money and statements. Being able to transfer money and view my e-statements at the click of a button has been very helpful many times! ### 5/5 — Works great! *2026-03-02, version 2025.10.1.4* User friendly, works fast and has everything I need. ### 5/5 — Convenient, reliable and easy to use *2026-02-25, version 2025.10.1.4* I’ve really enjoyed this app. Especially all of the financial wellness tools built into it. I can do all my banking right from my phone no matter where I am. Super convenient and easy to navigate. ### 5/5 — Best financial app I’ve seen, Leaders is Exceptional in Every Way!! *2025-12-20, version 2025.10.1.4* Leaders is relationally saavy and offers incredible banking services, all while moving the community forward!! ### 5/5 — Outstanding service *2025-11-26, version 2025.07.03* Both in person and online outstanding credit union. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*