# Leading Hotels — user reviews

> 19 indexed App Store user reviews of Leading Hotels by The Leading Hotels of the World, Ltd., rated 3.39/5 from 33 ratings.

- Source: https://appshunter.io/ios/app/leading-hotels/id6443493096/reviews
- App overview in markdown: https://appshunter.io/ios/app/leading-hotels/id6443493096.md
- Rating breakdown: 5★ 17 · 4★ 0 · 3★ 2 · 2★ 0 · 1★ 9

## Newest reviews (4 of 19)

### 1/5 — Doesn’t work

*2024-10-31, version 1.14.0*

The app doesn’t work. It plays the opening graphic and then just freezes on a white screen

### 1/5 — Doesn’t Work

*2024-09-05, version 1.14.0*

Always very glitchy. Mostly just get a white page on start and never opens. Please fix. Not okay for an establishment like LHW.

### 1/5 — Blank app

*2024-08-01, version 1.14.0*

App is just blank

### 1/5 — App doesn’t work

*2024-05-29, version 1.13.0*

After a logo of LHW, all I see is a blank screen

## Most critical reviews (10 lowest-rated)

### 1/5 — Why does opening this app cut off Spotify audio?

*2026-07-25, version 1.22.40*

Why does opening this app cut off Spotify audio? Also: Need to be able to sort my stays by check in date- instead of this disorganized disaster of this app

### 1/5 — Awful

*2026-06-25, version 1.22.40*

Doesnt save information completley frustrating!

### 1/5 — App ISSUES

*2025-11-12*

Stays do not sort into chronological order of arrival date. Which is absurd. So it’s just a jumbled mess. Additionally, whenever opening the LHW app, it cuts any music or sound from another app- which is completely unnecessary, as there is zero sound component to the LHW app. Please fix.

### 1/5 — App does not work!!

*2025-11-10, version 1.21.1*

App keeps asking for internet when clearly I have full bars.  What is going on?!?

### 1/5 — Very poor

*2025-09-20, version 1.21.1*

Encouraged by the hotel to sign up but they can’t add my current stay to the account - hardly makes me feel welcome. Also a very, very slow app. Search functionality is very poor.

### 1/5 — Fails to load, hangs

*2025-04-09, version 1.17.0*

The app basically fails to load, it gets to a white screen then hangs .. utterly useless app

### 1/5 — White Screen on iPhone 16 Pro

*2025-01-12, version 1.16.0*

Still not fixed on the latest version!

### 1/5 — Did not work

*2025-01-05, version 1.16.0*

Each time when I tried to open the app, it went blank! Please fix this issue please!

### 1/5 — White screen

*2024-11-07, version 1.14.0*

Logo pops up, goes to a white screen and you can’t do anything with the app

### 1/5 — App does not work on iPhone 16 Pro

*2024-11-02, version 1.14.0*

Extremely frustrating that the LHW app continues just to white screen on opening. Please get this fixed so we can see our reservations.

## Most praised reviews (5 highest-rated)

### 5/5 — Not working properly

*2026-07-03, version 1.22.40*

Each time I open the app on cellular data, it says I’m not connected. It will not let me access the app unless I’m on WiFi.

### 4/5 — Latest update failed

*2026-01-24, version 1.22.2*

Before the update, the app was working adequately. Showing my bookings, easy to search new potential bookings. However since the update 2 days ago the app keeps freezing. It can’t recall my existing bookings, and loses search history. Needs another bug fix update!

### 3/5 — Apple wallet support

*2025-09-26, version 1.21.1*

I hope there is a feature to add my membership card to apple wallet.

### 3/5 — The app is so slow

*2024-02-23, version 1.1.3*

App lags and really slow, hard to view anything

### 2/5 — Glitchy

*2026-05-02, version 1.22.30*

Doesn’t always show availability - just blanks after choosing dates and setting number of rooms and adults.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*