# Learn with Sesame Street — user reviews

> 24 indexed App Store user reviews of Learn with Sesame Street by Homer, rated 4.10/5 from 274 ratings.

- Source: https://appshunter.io/ios/app/learn-with-sesame-street/id1556706683/reviews
- App overview in markdown: https://appshunter.io/ios/app/learn-with-sesame-street/id1556706683.md
- Rating breakdown: 5★ 193 · 4★ 17 · 3★ 14 · 2★ 5 · 1★ 45

## What do users think of Learn with Sesame Street?

Overall sentiment: negative

**Pros**

- ⭐ Stories help toddlers sleep
- 🎶 Great songs and lovely stories
- 🤝 Sesame and HOMER collaboration

**Cons**

- 🐛 App crashes and freezes
- 🚫 Content not loading
- 💸 Expensive subscription/paywalls
- ❌ Games not responding
- 🗣️ Distorted/scratchy audio
- 👻 Creepy Big Bird story
- 📚 Lack of educational content (math, reading)
- 🚫 No response from support
- 🔄 Paid for app, now requires more money

**Commonly reported bugs**

- App never starts after pressing play
- Games do not respond
- App crashes and freezes
- App won't load past home screen
- App won't load any content
- Videos show but games won't play
- Cannot access parent information
- Lessons are distorted and hard to hear
- App crashes constantly
- Cannot run first game
- No sound
- Half the games won't load
- Support page not loading

**Most requested features**

- Fix the Big Bird story
- Add phonics and spelling lessons
- Provide access to all content after initial payment

## Newest reviews (10 of 24)

### 1/5 — Waste of money

*2024-01-09*

There is no math. There is no reading/writing. There is no science. Do not waste your money.  The library is solely about understanding your “feelings”.  Where are the phonics or spelling lessons?

**Developer response:** Hello -- We appreciate your feedback and apologize for the disappointment. We are so sorry that the Learn with Sesame Street experience was not what you expected, our HOMER app may be what you were looking for instead. Please contact us at support@learnwithhomer.com for additional assistance.

### 1/5 — Switch and bait

*2023-10-26*

I paid for this application a while back, and loved it. My kids loved it. My autistic students were also a fan as it dealt with a lot of social emotional lessons. However, recently with their updates, they are now looking for $60 fee… I already paid for this application! I should get all the content. However, now I got even less than before the update. Unless I pay $60.

**Developer response:** Hello, your original purchase should cover the content. Please contact us at support@beginlearning.com and we’ll be happy to help you resolve your issue and restore your content.

### 1/5 — Games won’t load

*2023-09-03*

I paid for the full app and it doesn’t work! Please, don’t spend money on it :(!

**Developer response:** We're sorry that you're having trouble. Please reach out to us at support@beginlearning.com so we can get this resolved!

### 1/5 — Crashes constantly

*2023-02-28, version 3.0.1*

This app used to be awesome. I don’t know what happened, but now all the games cause the app to crash. Videos and everything else work fine, but the games were the best part. It crashes on my android and iOS devices. I contacted support but they couldn’t resolve the issue. Looking through recent reviews, it looks like I’m not the only one who is experiencing this.  It’s unfortunate - my son used to love playing the games.

### 1/5 — Crashes constantly

*2022-11-02*

I downloaded it this morning and can’t even get it to run the first game after multiple attempts. I am running the current iOS.

**Developer response:** Hello - We're sorry to hear you're experiencing issues. Please reach out to support@learnwithhomer.com for troubleshooting assistance.

### 1/5 — No sound.

*2022-08-31*

No sound whatsoever. I paid to unlock all the games and i cannot get the sound to work for any portion of it not even the music.

### 1/5 — Games Won’t Load

*2022-08-23*

I purchased the full app for my kid but half the games won’t load! Half the time only the videos load and not the actual interactive portions. Really upset about the functionality after spending 12$!

### 1/5 — App not loading

*2022-07-17*

I’ll change the review if the app starts working but at the moment it’s not working and the support page isn’t loading either.

**Developer response:** Hello there -- I'm sorry for the technical issues. Please reach out to us at support@learnwithhomer.com for additional assistance.

### 1/5 — No volume

*2022-07-03*

The sound for the stories does not work.

**Developer response:** Hello -- We would love to help troubleshoot any issues you might be having. Please reach our support team at support@learnwithhomer.com

### 1/5 — No sound

*2022-06-21*

The other Homer apps have sound but this one does not. The characters mouths are moving but no sound is coming out. Please update.

**Developer response:** Hello -- We would love to help troubleshoot any issues you might be having. Please reach our support team at support@learnwithhomer.com

## Most critical reviews (10 lowest-rated)

### 1/5 — No longer works

*2026-05-18*

This app used to work but now when we log in and press play it never starts. It spins and goes back to the play button screen.

**Developer response:** Hey there, 

Thank you for taking the time to share this feedback, and I’m sorry to hear you’re running into issues with the app not starting properly. I understand how frustrating it is when the play function just keeps spinning and returns to the same screen.

To help us look into this further and get this resolved for you, please reach out to us at support@beginlearning.com with your account details and a brief description of the issue. Our team will be happy to assist and investigate what’s happening.🙂

### 1/5 — Crashes and freezes

*2026-01-28*

Paid for the app just for many of the games to not respond when my daughter taps on the screen or tries to play the games. Each time I have to restart the app and it still does not work

**Developer response:** I'm truly sorry for any inconvenience. Your experience is very important to us, and we genuinely appreciate your feedback. Please don’t hesitate to let us know how we can make things right. We’re here to help in any way we can. Please send us an email at support@beginlearning.com

### 1/5 — No

*2025-11-11*

I don’t like because it glitches some of these other reviews are lies.

**Developer response:** I'm truly sorry for any inconvenience. Your experience is very important to us, and we genuinely appreciate your feedback. Please don’t hesitate to let us know how we can make things right. We’re here to help in any way we can. Please send us an email at support@beginlearning.com

### 1/5 — Nothing happens?

*2025-07-21*

Downloaded and hit the play button it doesn’t do anything

### 1/5 — No Response

*2025-04-08*

In mid March I paid for full access to this app for my 3 yr old granddaughter. Although I have submitted an issue to both Begin Learning in the app and to Apple, I have received NO response and still cannot use the full app. Feels like this is a scam app. Please either fix or issue a refund.

**Developer response:** We're sorry to hear about your experience. We'd like to hear more about what went wrong so we can address the issue. If you are experiencing any trouble with the app or subscription please contact us via email at support@beginlearning.com.

### 1/5 — Does not work at all

*2025-03-11*

Recently downloaded and purchased the subscription it only not work for one day and the app won’t even load pass the Home Screen such a scam

**Developer response:** I'm really sorry to hear about the trouble you're having with the app. That definitely doesn’t sound like the experience we want you to have. Could you try restarting the app or reinstalling it to see if that helps? If you're still having issues, please reach out to our support team directly, and we'll do everything we can to get it fixed for you as quickly as possible. Thank you for your patience!

### 1/5 — App won’t work

*2025-01-11*

When I open the app and press play on the main menu to load the app, the app fails to load and stays at the main screen. I have already tried deleting and redownloading the app, and when I try to send an email to customer support, it won’t even send the email in the app from the parent screen.

### 1/5 — App won’t load any content

*2024-09-21*

Paid 40$ and can’t open anything on the iPad…

### 1/5 — Doesn’t work

*2024-08-25*

Can’t get the app to work after purchasing 2 brand new iPads since it’s unavailable on fire. 
And now, It will show videos but won’t allow any games to be played. 
I also can’t access the parent information on the back end and emailed the company 2 days ago. If you are paying monthly for a subscription, it should work From day 1.

**Developer response:** I'm so sorry to know that you're having a hard time accessing what you've paid for. For better assistance kindly shoot us an email at support@learnwithhomer.com

### 1/5 — Some lessons are distorted

*2024-02-28, version 4.1.0*

The lesson, face it place it, it’s distorted, scratchy, and hard to hear.

## Most praised reviews (4 highest-rated)

### 5/5 — A ton of fun!

*2022-08-05, version 1.5.0*

Great games and great learning! Really lovely stories about emotions and playing together. My nephews really loved the songs too

### 5/5 — Wow!!

*2022-05-31*

Incredible, can’t recommend highly enough. Sesame and HOMER is a match made in cookie heaven!

### 3/5 — Helps my toddler go to sleep

*2025-05-17*

I mean the story's in the app I all was put on a story and then she falls asleep in my arms or in bed and the stories are 🆓 and sorry but sometimes even when it is not her nap time or bed time I still like putting her to sleep with this app and I am a little 🤏 guilty 😫 when I wach her fall asleep 🌙 on the couch 🛋️ while she listens to the story's.So I'm going to rate this app about 3 star's⭐⭐⭐ because the rest costs money and my daughter 👧🏻 ALWAYS trys to tap it and then almost BUYING IT so it is alright si if you have toddler's that fall asleep 🌙 to story's than kinda recommend good by.

**Developer response:** Thank you for sharing your feedback — we truly appreciate it! We're glad to hear your daughter enjoys the stories, and we understand your concern about in-app purchases being tempting for little ones.

We're always working to improve the app experience for families, and your input helps us do that. In the meantime, you might consider enabling parental controls or purchase restrictions on your device to prevent accidental purchases — many parents find this helpful.

We're so happy to be a part of your child’s storytime routine, and we’ll take your comments into consideration as we continue to improve.

Thanks again, and all the best on your learning journey!

### 2/5 — CREEPY BIG BIRD STORY

*2024-02-23*

My two year old sister was playing this and when she clicked on a story with big bird in it. Then in a low demonic manner big bird was speaking and the narrator and the penguins.I got jumped scarred so I switched it bout the other ones were ok it was just the big bird one.😰😰🐥🐥🐥

**Developer response:** Hello -- Thank you for letting us know about this! Our team has been made aware of this and is currently investigating! In the meantime, please contact us at support@learnwithhomer.com if you need additional assistance.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
