# LeaveWeb Mobile — user reviews

> 62 indexed App Store user reviews of LeaveWeb Mobile by AFFSO, rated 3.17/5 from 6 ratings.

- Source: https://appshunter.io/ios/app/leaveweb-mobile/id6453685906/reviews
- App overview in markdown: https://appshunter.io/ios/app/leaveweb-mobile/id6453685906.md

## What do users think of LeaveWeb Mobile?

Overall sentiment: negative

**Pros**

- 👍 Works as intended (when set up)
- 🚀 Convenient mobile access
- 👍 Simple but useful
- 👍 Good for signing off leave
- 👍 Works flawlessly after setup
- 👍 Great tool when away from computer
- 👍 Works well
- 👍 Convenient when not at work
- 👍 Faster than normal Leaveweb
- 👍 Easy to use
- 👍 Great app
- 👍 Works for me
- 👍 Convenient authorization

**Cons**

- 🐛 Login issues / perpetual loop
- 🐛 Verification process is difficult/impossible
- 🐛 Requires CAC/computer for setup
- 🐛 App requires update but none available
- 🐛 Inconsistent performance
- 🐛 Setup is painful/cumbersome
- 🐛 Useless without CAC/password reset
- 🐛 Horrendous verification process
- 🐛 Login button unresponsive
- 🐛 Authentication nightmare
- 🐛 Can't log in
- 🐛 Doesn't work
- 🐛 Impractical mobile app
- 🐛 Stuck in retrieval
- 🐛 Impossible to use
- 🐛 Horrible execution
- 🐛 Convoluted setup
- 🐛 Dead in the water application
- 🐛 Buggy
- 🐛 Initial authentication long
- 🐛 Terrible execution
- 🐛 User-unfriendly
- 🐛 Defeats mobile purpose
- 🐛 Wrong calendar

**Commonly reported bugs**

- Cannot sign in with username and password, forces CAC use
- Calendar is incorrect
- App requires an update, but no update is available
- Login screen freezes
- Push notification not received
- Login button/link unresponsive
- App stopped working, requires latest version (unavailable)
- Okta verification failure
- Stuck in endless loop of verifying via Okta and email
- Constant cycle of 'Configure Okta Mobile'
- Verification process sends back to login with CAC
- Keeps kicking back to login page after verifying with work email
- Screen freezes after login
- Stuck on retrieval screen
- Login page stops responding
- Unable to get past Home Screen, login button does nothing
- Verification process is horrendous
- Cannot verify or set up app, error after error
- Cannot verify with Okta, uninstalling and retrying
- Verification codes not working
- Cannot reset password

**Most requested features**

- Allow login with username/password
- Integrate with MobileConnect for authentication
- Add video instruction guide
- Improve user interface
- Add ability to approve/authorize leave via app
- Make setup easier for non-technical users
- Allow verification via SSN or username/password

## Newest reviews (10 of 62)

### 2/5 — App doesnt work

*2026-06-15, version 3.0.1*

When I open the app it just keeps saying that Leave web is down instead of Login.

### 2/5 — Name search doesn’t work

*2026-05-12, version 3.0.0*

On iPad or iPhone.

### 4/5 — Wrong Calendar

*2026-01-31, version 2.0.1*

The calendar is incorrect

### 3/5 — No updates but requires an update to use

*2025-07-28, version 1.0.4*

I’ve been using this app since it came out. It’s pretty great and the convenience factor is next level. However, it’s telling me to update the app when there isn’t an update available on the App Store. Is this a bug or does the app know something Apple doesn’t?

### 1/5 — Can’t log in

*2024-02-26, version 1.0.1*

Used my gov email, sent a link or code. Used both and still got an error saying certs weren’t verified. Trash app.

### 1/5 — Still Doesn’t Work

*2024-02-20, version 1.0.1*

I still cannot use this. I can’t even log in following all of the directions. It’s better to just use a CAC and CAC reader on your personal computer.

### 4/5 — A Good Start

*2024-02-12, version 1.0.1*

Following the instructions through the Leaveweb site made setup relatively simple, you just have to have the capability to have both your phone and a government computer up at the same time.

The downside: While I only occasionally take leave myself, I typically have to go in and approve subordinates' leave about once per week. Being able to approve leave (not to mention authorize) via the app would make this much more useful.

### 1/5 — Useless

*2024-02-02, version 1.0.1*

This app is useless. To set things up or access the app I had to use my gov email to access a verification link…if I have access to that I don’t need a mobile app. Completely useless!!!!!

### 4/5 — Not quite so bad, but needs work.

*2024-01-25, version 1.0.1*

I have skimmed through the reviews and it seems as though most people are just hating on it without getting their verification stuff set up. I had no trouble with that but I am running into trouble with the login button/link being unresponsive. It blinks and acknowledges that I’m pressing it but nothing happens.

I’ve used the app prior and successfully submitted leave requested and checked to verify they went through. So I’ve had a good run of it in the past I’m just not certain what is causing my current problem with the login button. 

If you have a “quick fix.” That would be appreciated.

### 3/5 — Login issue.

*2024-01-25, version 1.0.1*

I was able to login in the past without any issues. Now when I press “login” it just highlights the button and nothing happens. Any suggestions on fixes would be appreciated. It’s a good app when it works.

## Most critical reviews (10 lowest-rated)

### 1/5 — Latest update broke the app

*2026-06-16, version 3.0.1*

The latest update broke the app. It always says that LeaveWeb is down, so I can’t log in at all.

### 1/5 — Updated app has issue

*2026-05-26, version 3.0.0*

If the month you are trying to take leave on has 6 rows of days on the calendar you cannot select the next button. If you go to a month that has 5 rows of days on the calendar, the next button is right under the time selection box. No way to zoom in or out on I phone.

### 1/5 — Does not work

*2025-11-14, version 2.0.1*

Will not let you sign in with username and password, goes into a perpetual loop of trying to get you to use your CAC. Which defeats the purpose of the mobile app

### 1/5 — Doesn’t Work

*2025-09-22, version 1.0.5*

Exactly what you would expect from a military run app.

### 1/5 — Can’t log in

*2025-09-04, version 1.0.5*

I have followed the step by step exactly, and it’s just not working. I used to have it set up and it worked flawlessly, and then it all got disconnected and stopped functioning properly. I’m getting stuck on the screen where it says it is sending me a push notification. Where is the push notification getting sent to? I get the confirmation email with code, put it in, then nothing happens.

### 1/5 — If it worked…

*2025-08-29, version 1.0.5*

Doesn’t work consistently on iPhone or iPad.

### 1/5 — Where’s the update?

*2025-07-28, version 1.0.4*

App requires an update to log in, no update is available.

### 1/5 — App Not Working

*2025-07-27, version 1.0.4*

App stopped working and says to download the latest version. There isn’t a newer version available from the App Store.

### 1/5 — Login extremely impractical

*2024-08-05, version 1.0.1*

I spent a fair amount of time reading the instruction on LeaveWeb but have still been unable to log in. I configured okta on my computer with my CAC and then downloaded both the leaveweb and okta apps. When I try to log in on the leaveweb app it asks for email, but when I put this in it just asks for a password which I obviously don’t have. This is where okta is supposed to come in I would guess but it never happened. So after a lot of time reading instructions, I never got in.

### 1/5 — Does Not Work

*2024-06-04, version 1.0.1*

Nothing works on this app. 👎🏼

## Most praised reviews (10 highest-rated)

### 5/5 — It works

*2026-04-09, version 3.0.0*

Works pretty good just ensure you get it link with your OKTA account

### 5/5 — Very Useful!

*2026-03-09, version 2.0.2*

The app has gone through significant changes and works great now! Highly recommend!

### 5/5 — App works great!

*2025-09-30*

PSA: Before downloading the app you must do it through the mobile instruction link within your current LeaveWeb profile as it will guide you through the steps of authenticating your CAC via okta as well as installing the Apps itself. This took me about 5 minutes and everything works as advertised. 

Side note: I have a friend that recently upgrade their phone, they had LeaveWeb mobile installed already on their old phone and the cloud restore did bring the apps back, but they soon found out that they had to re-authenticate through Okta. It was recommended to visit oktas website (link and instructions are located within the online help contents in LeaveWeb) and remove your old device from your Okta profile before going through the steps again.

### 5/5 — it actually works

*2025-09-26, version 2.0.0*

they ironed out the bugs and blessed us with this mobile app. I like it. I can sign in from leave at home. it's great. thank you developers.

### 5/5 — It’s Good

*2025-04-22, version 1.0.4*

Works as intended. Not sure why people are saying it doesn’t work, obviously don’t use your personal email for registration…it’s a gov app. It’s simple to use and doesn’t lag or anything.

### 5/5 — Very good

*2024-10-29*

Simple but what is needed.  f
Finally, a mobile version!

### 5/5 — Solid

*2024-05-15, version 1.0.1*

Once you get OTKA installed, runs smoothly. You have to follow the steps via “Help Contents” on LeaveWeb but once you get passed that, it works fine. Nice to be able to able to view LeaveWeb when I’m not at work.

### 5/5 — Setup is painful but worth it

*2024-04-19, version 1.0.1*

Setup requires okta app in addition to Leaveweb mobile.  However, I have found it to be consistently more reliable and faster that normal Leaveweb.  It’s particularly good for signing off on leave which I get a lot of.  I don’t even mess with normal Leaveweb now.  The only problem is if you need someone to sign off on your leave that isn’t in your normal routing chain…. Then you’ll need to use normal Leaveweb.

### 5/5 — Great App!

*2024-02-21, version 1.0.1*

If you’ve correctly followed the instructions to set up the app you should have no problem. I was skeptical because of some other reviews that I’ve read, but after following the instructions on setting up the app, it works flawlessly. I’ve already had to use it multiple times and it’s a great tool to have if you don’t have access to your computer.

### 5/5 — Works Great!

*2024-02-20, version 1.0.1*

Just follow the instructions from LeaveWeb and you’re up and running. The app could look a bit better, but it works well as is.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-02.*
