# Lebanon Federal Credit Union — user reviews > 67 indexed App Store user reviews of Lebanon Federal Credit Union by Lebanon Federal Credit Union, rated 4.80/5 from 5,101 ratings. - Source: https://appshunter.io/ios/app/lebanon-federal-credit-union/id931613016/reviews - App overview in markdown: https://appshunter.io/ios/app/lebanon-federal-credit-union/id931613016.md - Rating breakdown: 5★ 4,428 · 4★ 469 · 3★ 113 · 2★ 26 · 1★ 65 ## What do users think of Lebanon Federal Credit Union? Overall sentiment: neutral **Pros** - 🚀 Convenient mobile banking - 👍 User-friendly interface - 🔒 Secure login options - 💡 Useful features like mobile deposit **Cons** - 🐛 Login issues and app crashes - ⚠️ Outdated or lacking features - 💸 Unwanted ads - 🕰️ Frequent sign-outs **Commonly reported bugs** - Mobile deposit functionality not working reliably - Frequent app freezes and crashes - Login credentials not working as expected **Most requested features** - Ability to manage accounts and settings in-app - Improved mobile deposit process - Compatibility with biometric login (Face ID, fingerprint) - Customization options for the app interface ## Newest reviews (13 of 67) ### 3/5 — Ads *2024-11-14, version 5.10.103* Just take the ads off the app then it’s 5 stars ### 3/5 — Good *2022-08-15* The application is good, but I’m wondering is there advertisements running while your on the app. Maybe the developers can get rid of this. ### 5/5 — Lebanon Federal Credit Union *2021-05-27, version 4.38.196* They are the very Best in all aspects. 5⭐️⭐️⭐️⭐️⭐️‼️ ### 5/5 — Servicio *2020-11-23, version 4.25.188* Muy buena aplicación. Me gusta. ### 5/5 — Great service *2020-10-21, version 4.25.188* Opened an account online and spent 10 minutes in the branch, the teller was very helpful.an overall great experience ### 5/5 — Bien *2020-07-20, version 4.25.188* Muy buena ### 5/5 — My Favorite *2020-07-01, version 4.25.188* a 100 % Recommended 🙌🏼 ### 4/5 — Mobil Deposit *2019-12-15* Ever since the app started making us write the extra stuff on the back, it has made that very important option unusable! I have considered changing banks because even if I write everything on the back that you now require it continues to fail. It takes multiple multiple tries to get it to pass. (10-12 attempts with no changes made before it accepts it). Please go back to the way it was! ### 5/5 — Palmyra branch *2019-06-24, version 4.19.115* Staff are extremely helpful and friendly! ### 4/5 — Like it!! *2019-04-26* Easy to use and many great features! A pain if you need to change your password, but otherwise so convenient and helpful! ### 4/5 — Trump the greatest president of all time, god voted for trump *2019-04-11, version 4.19.115* Trump the greatest president of our life time,. ### 5/5 — Really happy. No driving needed 👍🏻 *2019-02-15* I am so thrilled with this mobile banking. Makes life so much easier and hassle free. I wish I would of signed up sooner. I could of saved hundreds in gas money 😆 ### 5/5 — Great Service *2019-02-14, version 4.19.115* Top Credit Union with great customer service!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Useless “All Accounts” cannot be hidden/removed *2025-06-26* Called into LFCU to see if this useless thing that doesn’t “math” correctly be hidden or removed. Was told by the first person there NOTHING that could be done about it and was more interested in hanging up than providing service. Finally spoke to someone else and I don’t know of anything was actually done or they were just patronizing me. That useless thing is*STILL* there. This will be a 1 ⭐️ review until it’s removed. Also considering other credit unions in the area… ### 1/5 — New update is awful *2024-11-17, version 5.10.103* Love attempting to sign in with the same username and password that I have written down, just to get it “wrong”and get locked out of my account after 5 try’s, literally updated to set me up for failure I’d love to meet the brain dead specimen that though this update was a good idea. ### 1/5 — Basic and crappy *2023-03-12, version 4.38.196* Basic crappy app bank could have more put into it but just like than bank itself it’s minimalist ### 1/5 — Wont let me log in *2022-11-19* I have an auto loan with them. I created an account on their website and am able to log in just fine. However the mobile app will not let me log in with the correct working credentials. It works on the website. But the app tells me my credentials are wrong. ### 1/5 — Site time *2022-03-07, version 4.38.196* I’m tired of being in the middle of my bank statement and getting logged out need more time for crying out loud!!!!!!! ### 1/5 — Need update this app *2021-11-07, version 4.38.196* Needs a Updated ASAP ### 1/5 — Ugh *2018-12-21, version 4.2.254* Not my favorite. Always have to call CU to reset password. Couldn’t even post review without issue. ### 2/5 — Could Be Better *2022-10-05, version 4.38.196* For starters, the names too long, should simply be “LFCU Mobile” 1.) Needs more options for customer support 2.) You should be able to name and rename accounts, create and delete accounts. 3.) Needs more options for transferring money in and out, virtually. 4.) You should also be able to find your direct deposit information, account numbers and such rather easily but I find that to be kinda hard 5.) Also, one of my biggest concerns/peeves are that the settings aren’t useful at all. If I want to change my username, password etc. I feel that the settings should give you that option. Not a need but a suggestion, our debit cards should be compatible with Apple Pay almost instantly. Also, I feel that the app is too plain and boring, it could use a better intro/loading screen. Same as the Home Screen for when you’re already signed in. ### 2/5 — Sophie *2018-11-30, version 4.2.254* Need to add updates for iPhone X facial recognition. Could be more user friendly. Check out Navy Fed Credit Unions app and website. ### 2/5 — Freezes *2015-10-21, version 3.9.104* App freezes up when I try turning on Touch ID. ## Most praised reviews (10 highest-rated) ### 5/5 — Scammed *2026-08-04* I had been scammed by an unknown party and I needed to have my account taken care of at LFCU. Kaylyn Weiant fixed everything for me in a flash and my money was back in my account in no time. I thank her so much for doing this for me. Kaylyn you are awesome thank you thank you thank you! ### 5/5 — Me gusta *2026-02-08, version 5.15.92* Que puedo hacer todas las transacciones sin ir al banco físicamente ### 5/5 — New app is awesome! *2025-04-01* You can always be hesitant when your financial institution changes their online banking platform. In this case, it was a great upgrade. And updated the functionality at customer likes in the 2020’s. ### 5/5 — Lisa Thompson *2024-11-16* LFCU have been nothing but the best in helping me and my brother during difficult times in many aspects of financial needs and paperwork needed to transfer his home to my mother and brothers name! Thank you to all of you! You help make our lives easier! ### 5/5 — Exelente *2024-11-14, version 5.10.103* Los num #1 110% ### 5/5 — Always Improving *2024-11-13* LFCU is always up with today’s game and is always improving. ### 5/5 — Great Update *2024-11-12* The prior app was more to see balances and most of the things were done on the website or by calling in. This new app offers features that help do it yourself. I think the upgrade was needed but as well exceeded expectations. So far, so good. Great job LFCU. ### 5/5 — Best all around financial institution *2024-03-25* I personally use a credit union over a bank for all my financial needs. And as a treasurer for a local club, I’m moving their accounts to this credit union. Best place for service, rates, and staff. They will thank me later! ### 5/5 — Ease *2023-04-15* Have been a customer who prefers personal interaction at the bank branch. However, the ease of use of the app helps me keep track and accomplish tasks efficiently. I can still go in from time to time as well. ### 5/5 — Well liked. *2021-07-27* I recently began using the app. It is straightforward and easy to use. The only thing I would like to see different is loan balance should be in black instead of green. Thanks and keep up the great work. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*