# Leeann Chin — user reviews > 138 indexed App Store user reviews of Leeann Chin by Leeann Chin, Inc, rated 4.70/5 from 6,821 ratings. - Source: https://appshunter.io/ios/app/leeann-chin/id1147582045/reviews - App overview in markdown: https://appshunter.io/ios/app/leeann-chin/id1147582045.md - Rating breakdown: 5★ 5,803 · 4★ 604 · 3★ 166 · 2★ 65 · 1★ 183 ## What do users think of Leeann Chin? Overall sentiment: negative **Pros** - 🍔 Good food quality - 🎉 Rewards program - 🕰️ Convenient weekly deals **Cons** - 🔒 No Apple Pay or mobile wallet support - 🐛 Buggy app with crashes and login issues - 🤯 Confusing and unintuitive UI - 🤬 Lost rewards and order history after app update - 🕰️ Slow and unresponsive app performance **Commonly reported bugs** - App crashes frequently - Login and account issues after app update - Rewards not working as expected - Delivery tracking and order status issues **Most requested features** - Add Apple Pay and other mobile payment options - Improve app stability and reliability - Make the UI more user-friendly and intuitive - Preserve user rewards and order history across app updates ## Newest reviews (15 of 138) ### 2/5 — Apple Pay *2026-07-31, version 3.2.6* Add Apple Pay at check out please!! ### 2/5 — Reliable — Till it's not *2026-06-23, version 3.2.6* I order from Leann Chin very often, love the food and usually order ahead using the app. The issue is whenever the menu is updated menu options stop showing as selectable. These are not limited edition items, they are staples at Leann Chin such as Lemon or Orange Chicken and White rice. On top of that there's no way to report these issues in app and if there is, it isn't clearly labeled. This is the only reason for the low star review— otherwise I love Leann Chin. ### 3/5 — Kid’s menu *2026-06-04, version 3.2.6* Very difficult to find the kids menu. I had to call the store because it was listed under combinations. Should have a separate tab for kids menus. ### 4/5 — Please add Apple Pay *2026-06-03, version 3.2.6* Would love if you’d add Apple Pay like other apps. ### 3/5 — Payment *2026-05-17, version 3.2.6* Need Apple Pay ### 2/5 — Guest checkout *2026-04-08, version 3.2.6* What’s the point of a guest checkout if I have to create an account to pay??? ### 4/5 — Payment options *2026-03-14, version 3.2.6* Include more than just gift card / credit card ### 3/5 — App wouldn’t let me use the reward/coupon of $8.99 for an entree *2026-03-11, version 3.2.6* Annoyed that the app would not let me add the coupon for an $8.99 entree!!! ### 2/5 — Payment process is manual *2025-06-28, version 3.2.1* They need to allow Apple Pay or for auto credit card input. I had to manually enter the whole thing g 3x to finally realize they must not take American Express (no notice) and then enter a different card. Annoying. ### 4/5 — Quick and delicious *2025-06-25, version 3.2.1* Just good food at a good price. Friendly staff and a nice restaurant ### 2/5 — Doesn’t work *2025-05-15, version 3.2.1* It just says calculating and then crashes every time i go to check out ### 3/5 — Needs an Apple Pay Option *2025-05-07, version 3.2.1* Please give us an option for PayPal and or Apple Pay ### 4/5 — Needs Apple Card Support *2025-01-31, version 3.2.1* Some apps easily integrate with Apple Card so I don’t have to type in my credit card info. This should do the same, but it doesn’t. ### 4/5 — Good could be a little better. *2024-12-23, version 3.2.1* Would like it to integrate with Apple Wallet ### 4/5 — Nearly There *2024-12-22, version 3.2.1* Apple Pay option would gain you a 5* rating ## Most critical reviews (10 lowest-rated) ### 1/5 — App Sucks *2026-07-01, version 3.2.6* Broken app. Crashes when I try to sign in. Updated, removed and downloaded again and it crashes when I try to login. Garbage ### 1/5 — Ordering online is wrong *2026-05-11, version 3.2.6* They have lemon chicken when you go into the store. But on their app you cannot order it for entree, combo or kids orders. They offer great deals online for the food they want you to order - not what you want to order ### 1/5 — Former App user *2026-05-08, version 3.2.6* Unable to log in using GOOGLE for MONTHS… I press the GOOGLE button to sign in and it immediately closes the app. I try to enter manually… they tell me I already have a an account with google.. DUH!!! Very frustrating…. Honestly, it makes me NOT want to indulge in Leeann Chin as regularly as I have been…. Super unfortunate. ### 1/5 — Glitchy *2026-04-26, version 3.2.6* Added payment card three times confirmed the number and the CVV code every time and it was not accepted because it said that it was the wrong CVV code. Finally, after five attempts, it went through. ### 1/5 — “new policy.” *2026-03-12, version 3.2.6* won’t even let me log in to my old account because my “phone number is in use.” ### 1/5 — App *2026-02-01, version 3.2.1* After three times of inputting my payment information my order finally. That was a bit frustrating. ### 1/5 — Still no Apple Pay *2025-10-29, version 3.2.1* This company is just asking to be a news headline. , data breach exposes all customers CC#s and private data ### 1/5 — Garbage *2025-10-18, version 3.2.1* Can’t even order because it won’t accept my phone number and every time there is an error it makes me re enter everything. Bad QOL app makers should be ashamed ### 1/5 — Horrible *2025-01-04, version 3.2.1* App changed quite some time ago and now it says my account is locked….gives me no way to unlock it …I lost a lot of rewards!!! ### 1/5 — Can’t redeem rewards *2024-09-24, version 3.2.1* App is garbage ## Most praised reviews (10 highest-rated) ### 5/5 — The Chin *2026-07-18, version 3.2.6* Love the Chin!!! ### 5/5 — Easy order *2026-07-09, version 3.2.6* Simple order web site! ### 5/5 — Hooked *2026-01-07, version 3.2.1* Hadn't been into Leeann Chin for years but decided to pop in recently and try their Firecracker tofu (I know... I was skeptical too). It's sooo good! Literally hooked have had it probably 10 times in the last few months. My go to is the one off Round Lk Blvd and the food has always been fresh and workers are super friendly and welcoming. I also love that if they are low or out of something they make it up for you on the spot. Headed there for a mobile pick up as soon as I finish this review. Last thing, I appreciate how easy it is to use the app and to get rewards... but then again, maybe all the rewards are because I go too much... ### 5/5 — I like the weekly deals *2025-10-04, version 3.2.1* I like this app because you get free weekly deals. Some are better than others but they are usually pretty good. I like that there is a new one each week. ### 5/5 — Great app to order lunch. *2025-08-04, version 3.2.1* This app is smooth and easy to use. I highly recommend ### 5/5 — Always great *2025-07-25, version 3.2.1* Food is always hot and delicious! Customer service is outstanding! ### 5/5 — I can’t get in my account! *2024-05-17, version 2.1* I have been trying for a week to get into my account since the latest LC app update! Can I just get my rewards I had previously earned that now seem like they are gone forever! ### 5/5 — New app doesn’t work! *2023-09-26, version 3.0.8* The new app just keeps kicking you out when you try to place an order so you’re unable to place any orders online. ### 5/5 — New app doesn’t work, lost reward points *2023-09-20* The new app does not work on my iPad Mini. On my iPhone the new app works, but it appears to have lost my reward points. Both devices have the latest updates installed. ### 5/5 — Forced out by update *2023-09-09* Been using the app since 2017, loved it, recommended it to others, etc. Now it’s demanding an update, says only for IOS 16.0 and later, my iPhone 6s is up to date with a 15.7.8 version. In reading other reviews, it seems as if the developers purposely made the app incompatible with older iPhones? I’m not going to unnecessarily purchase a new iPhone just to use the stupid Leeann Chin app, so I guess it’s goodbye from me. And I will definitely not be visiting the locations as much anymore. The app was my incentive to eat there so often. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*