# Legacy Bank Mobile — user reviews > 19 indexed App Store user reviews of Legacy Bank Mobile by Legacy Bank KS, rated 4.81/5 from 941 ratings. - Source: https://appshunter.io/ios/app/legacy-bank-mobile/id553968817/reviews - App overview in markdown: https://appshunter.io/ios/app/legacy-bank-mobile/id553968817.md - Rating breakdown: 5★ 833 · 4★ 69 · 3★ 20 · 2★ 7 · 1★ 12 ## What do users think of Legacy Bank Mobile? Overall sentiment: positive **Pros** - 👍 Convenient and easy to use - 🚀 Great mobile banking experience - 💯 Excellent community bank with personal service - 🏆 Hometown banking with great people - 🔒 Secure and reliable **Cons** - 🐛 Face ID/fingerprint login issues - 🐛 Frequent app crashes - ⏱️ Delayed external transfer processing - 💳 Fees for using non-network ATMs **Commonly reported bugs** - Login screen freezes - Compatibility issues with older devices **Most requested features** - Recurring payment option - Transaction color coding for better visibility - Updated app design and icon ## Newest reviews (2 of 19) ### 5/5 — Works Perfectly *2018-08-22, version 4.2.545* I use on the iPhone and App works perfectly. ### 5/5 — Great Community Bank *2018-07-11, version 4.2.545* Legacy Bank is a great community bank that offers you everything the big box banks have to offer. I bank here because I get personal service when I need it. They listen to their customers and continue to strive to do better with their offerings and their service to their customers. Their mobile app works great for me! ## Most critical reviews (10 lowest-rated) ### 1/5 — Face ID doesn’t work *2023-10-31, version 7.44.0.11543* Have to use credentials to login Face ID no longer working. ### 1/5 — Legacy bank is good but anything with their online is terrible *2018-02-28, version 4.2.545* App has glitches all the time. For me it only seems to work about 75% of the time. There’s no customer service on weekends if you have any issue with your banking, which usually seems to revolve around and issue with the Mobil app. Even when I uninstall and then reinstall I still have issues. If the Mobil aspect is a big part of deciding where to bank then don’t use legacy. On top of all he online issues it usually seems to take a day longer than any other bank in Wichita to process credits. If the 20 guys I work with, they get their direct deposit on Tuesday. I do not get mine until Wednesday at 8.👎 ### 2/5 — Crashes when I look at my account *2019-11-24, version 4.4.4.447* Crashes every time i sign in to view my account. ### 3/5 — Great until recently *2019-12-13, version 4.4.4.447* Very good app until just recently, it started crashing every time I try to sign in. ### 3/5 — Works most the time. *2018-03-16, version 4.2.545* Works good. Has trouble keeping my finger print ID enabled and won’t always login easily. Wish the All Point ATMs at QuikShop wouldn’t charge me a fee... ### 4/5 — Recurring payment *2023-12-28, version 7.44.0.11543* Would like to see this added ### 4/5 — External Transfer *2023-03-22, version 7.26.1.10138* I submitted an external transfer request at 1:32 CDT for same day transfer. It would not accept it and I had to schedule the transfer for the next business day. ### 5/5 — Awesomeness *2024-09-17, version 7.48.1.12194* This banking system is the best ### 5/5 — Legacy is not a name, but a culture! *2024-08-08, version 7.48.1.12194* My father passed away recently, and he had been a customer of Colwich State Bank (Legacy) since the ‘60s. My folks had a trust and safe deposit box. I want to shout out to Megan Deters and the Branch Mgr (sadly, I don’t know her name) at Central & Tyler Rd for their compassion and professionalism in helping my brother and me settle Pop’s accounts! Times like this are not fun, and cleaning out your folks’ accounts seem greedy and selfish in face, yet Megan understood. She never twitched, and she took action. Thanks to her professional actions, I will be keeping my inheritance at Legacy in CDs soon. I am also blessed to have Brad Yeager as a great friend and business mentor, and I thank him for finally giving my Pop a ‘free’ toaster in 2019 that he complained he never got back in the ‘60s!!❤️❤️ Hometown banking is the way to go, keep money local Wichita!!! The Alvin & Judith Beat family thank you deeply! Dan and David Beat ### 5/5 — Great bank *2022-08-03, version 7.14.2.7884* Great people make a great bank. You people make banking fun. This mobile app is so intuitive and is a pleasure to use. ## Most praised reviews (7 highest-rated) ### 5/5 — Easy to use! Convenient! *2022-06-06, version 7.14.2.7884* Just like the web-based version the app is just as good! Very convenient and easy to use! Everything you need! ### 5/5 — Great app, great a local bank *2021-09-03, version 7.6.1.3677* This app gives me on the go access to all of my accounts, making it easy to transfer money between them or check a balance. The mobile check deposit feature is nice too. ### 5/5 — needs a design change *2021-06-22, version 7.2.1.2355* would like transactions color coded for easier viewing. such as green for credit and red for debit. also the app icon could use an upgrade, it looks like some kind of gambling poker game app from 10years ago. otherwise very little app glitches and fairly easy to navigate, very user friendly overall! ### 5/5 — Great Bank *2020-07-01, version 4.4.4.447* I’ve been around since Colwich State Bank Days! Legacy Bank offers the same great Experience and Great People. ### 5/5 — Great for Mobile Banking *2019-09-13, version 4.4.4.447* 10/10 ### 5/5 — Rhinos Garage .com *2019-09-06, version 4.4.4.447* Two Thumbs Up!!! ### 5/5 — Mobile app *2019-03-21, version 4.4.4.447* This is the best place to bank at and this mobile app really makes things convenient. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*