# Legacy View — user reviews > 97 indexed App Store user reviews of Legacy View by Chandler Systems, Inc., rated 4.70/5 from 4,407 ratings. - Source: https://appshunter.io/ios/app/legacy-view/id1156891572/reviews - App overview in markdown: https://appshunter.io/ios/app/legacy-view/id1156891572.md - Rating breakdown: 5★ 3,618 · 4★ 464 · 3★ 146 · 2★ 51 · 1★ 128 ## Newest reviews (11 of 97) ### 4/5 — Weak signal! *2026-07-10, version 6.18.2* You almost have to be standing on top of the unit for the app to work even with 3+ bars. 🥴 ### 3/5 — Functional but… *2026-06-26, version 6.18.2* Really needs a UI/UX update. ### 3/5 — Good *2026-05-25, version 6.18.2* Good app. Wish it would notify me when salt level drops too low. ### 4/5 — Works but clunky and basic *2026-03-13, version 6.18.2* It’s simple but it works. Very old school looking app. If you’re using it to regenerate your water softener, it works but a little confusing and clunky, but it works. ### 2/5 — Softener Issues *2026-01-05, version 6.18.1* System always seems to be different on Bluetooth report vs looking at unit . Unit and software reports don’t match up. Both units. Bought thru third party Pro Air group. No tutorial ever given. 2.5 year purchase. Would love to know how to contact the softener company directly so that someone can give us better instructions and tell us the warranty information on these units. We paid a lot of money for these. ### 3/5 — Connection issues *2025-12-04, version 6.16.1* I’ve had this unit for about 3 months and it constantly will not connect and it seems like it is flushing 400 gallons once a month and causing my water to be shut off. If this usage is accurate it is very wasteful. ### 3/5 — Ok view, could be better *2025-08-27, version 6.13.1* I wish some of the settings had better explains on impacts to system. This system is suppose to work on %reserve then regen, but the number always goes to zero, and I had to chase my hardness. Also wish I could have better understanding of pre regen fill. ### 5/5 — Water safety *2025-08-23, version 6.13.1* Really like this water filtering system and the taste of the water along with this app to verify it’s functioning properly. ### 3/5 — Meh *2025-08-21, version 6.13.1* On my iPhone 15 on the water usage chart, the X to close the chart and the … menu icon are on top of each other. So it just closes when I try to see the menu. My US Water Systems softener stops measuring water usage for weeks at a time so my softener is not effective. I would like to review the water usage over the last 10 months since I’ve had the system. ### 3/5 — Hire me to redo your UI *2025-07-27, version 6.13.1* The app works but the UI is so dated. ### 3/5 — Brine tank doesnt fill and flo shutting off water without warning *2025-07-21, version 6.13.1* Flo keeps shutting off water and doesnt call me, ## Most critical reviews (10 lowest-rated) ### 1/5 — Not intuitive *2026-07-15, version 6.18.2* App looks like it was made in 1980 and it’s not user friendly at all. ### 1/5 — Horrible App *2026-07-07, version 6.18.2* Firm update didn’t work. Low range. User interface lacking ### 1/5 — About a year plus in and problems *2026-06-16, version 6.18.2* We will see how support goes ### 1/5 — False reporting *2026-05-06, version 6.18.2* My unit shows water use while we’re away and the water main is off. Also, cannot seem to find when last backwash occurred. Somewhat disappointed with this app. ### 1/5 — Scanty *2026-01-28, version 6.18.2* This app leaves out controls that are crucial to setting the water softener to an efficient level… Everything is automatic and does not actually let you create an efficient program ### 1/5 — Bluetooth functionality is very very poor *2026-01-17, version 6.18.2* Bluetooth is not functional ### 1/5 — System slow *2026-01-17, version 6.18.2* Takes lots of trying to get to download. Wish it was easier and faster. Still waiting ### 1/5 — Doesn’t Work *2025-10-10, version 6.15.1* I purchased a water softener because the company claimed that it could be setup and controlled with this app; not true. It did work for a week but then it stopped. When i called the softener company they told me that things the app had been showing me about my softener was not accurate and while on the call the app stopped working all together and has not worked since. I cannot recommend any product this app claims to control as it’s not reliable. ### 1/5 — Worked only once *2025-09-05, version 6.13.1* Was able to open my softener and adjust the settings only once. Now it only shows the softener in device list, but it never connects/opens when click the device. ### 1/5 — App no longer works *2025-06-03, version 6.13.1* Not sure if latest update failed or what’s going on but shows no water running or treated in quite some time (which is false). Wish support was easier to find but I haven’t been able to. Bummed. ## Most praised reviews (10 highest-rated) ### 5/5 — Helps *2026-06-27, version 6.18.2* Works will to remove water impurities ### 5/5 — Best thing ever *2026-06-11, version 6.18.2* I was able to install the system myself. The company helped me with the settings and my water feels is so soft. It feels like taking a shower with lotion. ### 5/5 — Works great. *2026-04-24, version 6.18.2* This app works great for controlling and seeing data on our US water systems softener. ### 5/5 — Useful information/An intuitive interface. *2026-04-17, version 6.18.2* The app works well and allows for updating and monitoring the iron filter without a the cryptic interface on the unit. ### 5/5 — Review of aeration filter and cabinet water softener *2026-02-21, version 6.18.2* We have purchased both a water softener and an aeration filter from a local wholesale dealer. After getting these things connected and flushed out. The units are working as good as they had advertised and the water quality has been transformational as we are on a well water system we are very happy with the system and the controls through the phone or an iPad make working on this stuff that much easier I would recommend purchasing these items.the water quality has been transformational ### 5/5 — Great tracking of water usage *2026-02-17, version 6.18.2* Really nice app ### 5/5 — Legacy zviee *2026-01-08, version 6.18.2* Great product for managing your water purification system. ### 5/5 — Review performance *2025-12-04, version 6.16.1* Fe removal continues to exceed my expectations. Water quality is excellent. Great system to remove Fe +2 from water supply. ### 5/5 — Awesome app! *2025-10-27, version 6.15.1* This app provides great information, is easy to use, and the latest updates added great detail to the help (“i” icons). Very impressed! ### 5/5 — Maintaining the equipment *2025-10-10, version 6.15.1* Keep up the good work and thank you so much for the support and advice --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*