# Legal Aid Ally・AI Assistance — user reviews > 11 indexed App Store user reviews of Legal Aid Ally・AI Assistance by Mobisharks oy, rated 4.70/5 from 186 ratings. - Source: https://appshunter.io/ios/app/legal-aid-allyai-assistance/id1670090810/reviews - App overview in markdown: https://appshunter.io/ios/app/legal-aid-allyai-assistance/id1670090810.md - Rating breakdown: 5★ 164 · 4★ 5 · 3★ 4 · 2★ 3 · 1★ 10 ## Most critical reviews (10 lowest-rated) ### 1/5 — Après plusieurs requêtes le ont ne réponds pas. Ça fonctionne très mal *2024-09-24* Fonctionne très mal très lent et le plus souvent ne réponds pas **Developer response:** Hello, Thank you for sharing your feedback with us. We're truly sorry to hear about the difficulties you've been experiencing. We understand how frustrating it can be when things don't work as expected, and we apologize for any inconvenience this has caused. Our team is committed to improving your experience, and we're actively working on addressing these issues to ensure a smoother and more responsive service. Your patience and understanding mean a lot to us, and we genuinely appreciate your input as it helps us make necessary improvements. If you have any specific details or further concerns you'd like to share, please feel free to reach out. We're here to help and support you in any way we can. Warm regards, Support Team ### 1/5 — Legal aid *2024-09-16* Very poor data base , generic answers , difficulty cancelling subscription Chat GP had much more detailed information **Developer response:** Hello, Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We're sorry to hear about your experience with our database and the challenges you faced with canceling your subscription. Our goal is to provide detailed and helpful information, and we regret that we fell short in your case. We understand how important it is to have access to comprehensive and specific information, and we're actively working on enhancing our database to better meet your needs. Additionally, we're reviewing our cancellation process to ensure it's as straightforward as possible. Your feedback is invaluable, and we're committed to making improvements. If there's anything else we can do to assist you or if you have further suggestions, please don't hesitate to reach out. Thank you for your patience and understanding. Best regards, Support Team ### 1/5 — Muy mala *2024-02-01* Primero se cerraba cada vez que intentaba usar la aplicación, ahora las respuestas que devuelve son puros errores, signos y letras que no dicen nada. **Developer response:** Hola, Lamentamos mucho escuchar que has tenido una experiencia frustrante con nuestra aplicación. Entendemos lo molesto que puede ser enfrentar cierres inesperados y respuestas que no tienen sentido. Queremos que tengas una experiencia fluida y satisfactoria, por lo que estamos aquí para ayudarte. Te agradeceríamos mucho si pudieras intentar desinstalar y volver a instalar la aplicación, ya que esto a veces puede resolver problemas técnicos. Si el problema persiste, por favor no dudes en ponerte en contacto con nuestro equipo de soporte para que podamos investigar más a fondo y encontrar una solución. Gracias por tu paciencia y comprensión. Estamos comprometidos a mejorar y asegurarnos de que tengas la mejor experiencia posible. Saludos cordiales, Equipo de Soporte ### 1/5 — The aplication closes constantly *2024-01-25* The application closes when I start using it. I have already made the payment and it still gives an error. Awful ### 1/5 — Clearing document generated *2023-11-20* I’ve found no way to clear the documents generated cache. So every time I need a document it generates it then I have I scroll through all the old generated documents to get to the new one down at the bottom. Otherwise it would be a nice app. **Developer response:** Hello, Thank you so much for sharing your feedback with us. We genuinely appreciate your input as it helps us improve and better serve our users. We understand how frustrating it can be to scroll through a long list of documents to find the one you need. Your suggestion about clearing the generated documents cache is incredibly valuable, and we're taking it into consideration as we work on enhancing the app's functionality. In the meantime, if there's anything else we can do to help make your experience smoother, please don't hesitate to reach out. We're here to support you and ensure you have the best experience possible. Thank you again for your feedback and for being a part of our community. We hope to bring you updates soon that will make the app even more enjoyable to use. Warm regards, Support Team ### 1/5 — Needs Improvement *2023-10-02* Keeps freezing! **Developer response:** Hi there, Thank you for reaching out and sharing your experience with us. We're really sorry to hear that you're encountering freezing issues—it's definitely not the experience we want for you. We understand how frustrating it can be when things don't work as smoothly as expected. Our team is committed to improving and ensuring that you have a seamless experience. We’d love to help resolve this issue for you. Please feel free to reach out to our support team with more details about the problem, and we'll do our best to assist you promptly. Thank you for your patience and for giving us the opportunity to make things right. We truly appreciate your feedback as it helps us improve. Warm regards, Support Team ### 1/5 — You should’ve used a real lawyer before making this app *2023-09-30* How are you just gonna say this app can replace lawyers, and then disclose that the app is not a replacement for lawyers? And then you even disclose that you should consult a professional lawyer for personalized advice lol. You might as well just use the free ChatGPT app. It does the same exact thing. This is essentially a ChatGPT reskin with preset templates. You can literally not talk about law whatsoever and have a full conversation. You didn’t innovate onto GPT at all. **Developer response:** Hi there, Thank you for sharing your thoughts with us. We truly appreciate your feedback and understand where you're coming from. Our goal is to provide a helpful tool that can assist with general legal information, but we always emphasize the importance of consulting a professional lawyer for personalized advice. We apologize if this was not clear. We’re constantly working to improve and innovate, and your input is invaluable in guiding us. While our app is designed to make legal information more accessible, we recognize that it's not a substitute for professional legal services. We’re committed to enhancing the user experience and adding more value beyond what’s currently available. If you have any suggestions or ideas on how we can improve, we’d love to hear them. Thank you again for your feedback, and for giving us the opportunity to address your concerns. Warm regards, Support Team ### 1/5 — Get a real lawyer *2023-02-28* I would strongly caution against using this as a substitute for a real lawyer. In evaluating responses to a number of questions two of six were correct and the remaining 4 were either partially correct, incorrect, or failed to appropriately direct to an experienced attorney. **Developer response:** Dear User, Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights and understand your concerns. Our goal is to provide helpful and accurate information, but we recognize that there are situations where the expertise of a qualified attorney is essential. We strive to continually improve and your input is invaluable in helping us do so. We are committed to enhancing the accuracy and reliability of our responses and ensuring that users are guided appropriately when professional legal advice is necessary. If there's anything specific you'd like to discuss or if you have further suggestions, please feel free to reach out. We are here to listen and assist in any way we can. Thank you once again for your feedback. Warm regards, Support Team ### 1/5 — 😂😂😂 *2023-02-28* 60$ a year subscription or 4 dollars a week. Even in the intro page the English is broken and this app is just a gpt3 reskin. You’ll get the same stuff if you just ask ChatGPT the same prompts, it’s nothing special at all. **Developer response:** Hi there! Thank you for taking the time to share your thoughts with us. We genuinely appreciate feedback from our users as it helps us improve and provide a better experience for everyone. We understand that pricing is an important factor, and we're constantly working to ensure that our offerings provide value. Your point about the introductory page is well taken, and we'll definitely look into it to make sure everything is clear and polished. As for the app's functionality, we're committed to refining and enhancing the features to distinguish it from other platforms. Our goal is to offer unique benefits that make your experience worthwhile. If you have any further suggestions or specific areas where you think we can improve, we'd love to hear from you. Feel free to reach out anytime! Thanks again for your feedback. Warm regards, Support Team ### 4/5 — Freezing *2023-09-28* It keep freezing, once it draft a document it freezing like the screen lock and I can’t move up or down to continue reading, that’s the only issue so far. **Developer response:** Hello, Thank you so much for taking the time to share your experience with us. We genuinely appreciate your feedback, and we're sorry to hear that you're encountering freezing issues after drafting a document. We understand how frustrating it can be when you're in the middle of something important and the screen locks up. Our team is committed to providing a smooth and efficient experience, and your input is invaluable in helping us improve. We're actively looking into this issue and working on a solution to ensure it doesn't disrupt your workflow in the future. In the meantime, if there's anything specific you think might help us diagnose the problem or if you have any other concerns, please feel free to reach out. We're here to help and want to make sure you have the best experience possible. Thank you once again for your patience and understanding. Warm regards, Support Team ## Most praised reviews (1 highest-rated) ### 5/5 — Coppa Policy *2023-08-02* I started a basic online collectible store, & asked this A.I to generate me an updated 2023 COPPA policy for the specific state I live in ( just in case that played a role in the policy) & I cannot complain at all, it literally created me a COPPA policy without having to go pay a physical lawyer 500$ to do so for me. This is my only experience with this application, but I do strongly feel as though A.I is our future does to its capacity to understand EVERYTHING at a PRECISE level without error. Much respect to this A.I application, this is definitely the future. I’d imagine a few lawyers actually gave negative ratings/reviews due to job security, but to be brutally honest a ton of essential jobs will be replaced by A.I due to what I stated above. We are creating a greater being than ourselves. **Developer response:** Hello, Thank you so much for sharing your experience with us! We're thrilled to hear that our AI was able to assist you in generating a COPPA policy for your online collectible store. It's wonderful to know that we could provide a solution that was both efficient and cost-effective for you. We truly appreciate your perspective on the future of AI. It's exciting to be part of a technology that has the potential to transform how we approach various tasks, making them more accessible and precise. Your insights into the evolving landscape of work and technology are spot on, and it's a conversation we're eager to be part of as we continue to develop and improve our services. Your kind words mean a lot to us, and we're here to support you as you continue your journey. If you ever have more questions or need further assistance, please don't hesitate to reach out. Thank you once again for your thoughtful review. We're excited to be part of your success story! Warm regards, Support Team --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*