# LegalShield, Law Firms On Call > Mobile legal support and law firm access for individuals, families, and businesses. (iPhone/iPad app by Pre-Paid Legal Services, Inc..) - Source: https://appshunter.io/ios/app/legalshield-law-firms-on-call/id924247236 (this page in markdown: same URL + `.md`) - Developer: [Pre-Paid Legal Services, Inc.](https://appshunter.io/developer/429918007) - Category: Business, Productivity - Price: Free - Rating: 4.70/5 from 10,399 App Store ratings · 186 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 78 MB - Languages: American English, Canadian French, European Spanish - Released: 2014-12-18 - Data updated: 2026-08-26 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/legalshield-law-firms-on-call/id924247236/reviews.md ## What is LegalShield, Law Firms On Call? LegalShield puts real legal power in your pocket. Whether you're facing a legal emergency at midnight or need a professional to review a contract before you sign, the LegalShield app connects you to experienced attorneys — fast. What you can do: • 24/7 Emergency Access - Legal trouble doesn't keep business hours. Tap the red button and get immediate help for covered legal emergencies, — any time, day or night. • Snap & Send - Got a speeding ticket or a suspicious document? Snap a photo and send it directly to your law firm in seconds with no delays, no guesswork. • Estate Planning, Simplified - Protect your family’s future in minutes. Complete your Will Questionnaire in the app and have your provider law firm prepare your will, no expensive consultations required. Join more than 1.1 million members across the U.S. and Canada who trust LegalShield for affordable, on-demand access to attorneys with an average of 22 years of experience. Legal protection used to be a privilege. Now it’s accessible—right from your phone. Active LegalShield membership required. Features vary by plan. ## Key features - Direct call to law firm - Snap ticket submission - 24/7 emergency assistance - Will questionnaire submission - Free legal questions ## What do users think of LegalShield, Law Firms On Call? Overall sentiment: negative **Pros** - 🚀 Fast, professional response by lawyer - 👍 Great service, great app enhancements - 👍 I use it all the time - 👍 Incredible App! - 👍 Awesome app from an awesome company, providing an invaluable service! - 👍 Very User Friendly - 👍 Easy to download - easy to use. Brilliant! - 🚀 Gotta love this app, always good to have access to a lawyer to get any question answered **Cons** - 🐛 Scam system they can not provide services! - 🐛 Garbage service - 🐛 Broken om iphone 14 with ni SIM card. - 🐛 Extremely limited - 🐛 Useless - 🐛 Scam Agency - 🐛 Be Aware, Rip Off, Scam and Tele-Marketers Only, agency hub, No real lawyers - 🐛 Do a Google search instead of Legal Shield… - 🐛 Can be hard to reach them - 🐛 Impossible to Cancel - and they keep charging - 🐛 App taken off phone! - 🐛 Don't do it - 🐛 What in the world is the point ?? - 🐛 It is a joke company - 🐛 Useless save your money - 🐛 Waste of money and time - 🐛 Bad business practice - 🐛 Negative law firm - 🐛 Don't waste your money. - 🐛 App Freezes Up When I Was Almost Done - 🐛 Unable to problem solve - 🐛 Worse service ever - 🐛 Let me transfer you - 🐛 Don't use this app - 🐛 Awful - 🐛 Nope. - 🐛 Bad service - 🐛 The safety and prevention of bodily harm are not considered emergencyies - 🐛 Completely useless - 🐛 Watch out for the wolves - 🐛 Don't. Just don't. - 🐛 Be careful!!!! - 🐛 Lack of service - 🐛 Scam & Not helpful and their immigration attorney Felix Monterohis a scam - 🐛 Not worth your time & effort! - 🐛 Don't waste your time. - 🐛 Okay but beware - 🐛 More like legal problems - 🐛 It's a gamble!!! - 🐛 SCAM SCAM SCAM - 🐛 Waste of time and money **Commonly reported bugs** - Login screen freezes - Incompatible with older devices **Most requested features** - Dark mode option - Advanced analytics dashboard ## Recent user reviews (10 of 186) All indexed reviews: https://appshunter.io/ios/app/legalshield-law-firms-on-call/id924247236/reviews.md ### 5/5 — Quick solutions in time of need *2026-08-15, version 6.8.2* Thank you for the immediate solutions immense value brought though my membership! ### 1/5 — Minimal benefits and difficult to cancel *2026-06-24, version 6.7.3* Do not recommend this service. It is not ideal for any user with legal needs beyond the absolute most basic tasks. It was worth trying, but I do not appreciate the hoops theyve set up to prevent easy cancelation. ### 2/5 — App Is Not Functional *2026-06-19, version 6.7.3* I went into the app to try and message my attorney regarding a pending case. I have emailed them, and even called. But, the case itself has been closed because they’re saying they haven’t heard from me. OK, so I go into the app to message them about this, but I cannot get out of keyboard function to send the message. I tried calling them. It’s 3:30 in the afternoon in Arizona and their offices are supposed to be open until 530. However, when I called, I was met with an automated system that says that their offices are now closed? At 3:30 in the afternoon?! That’s two hours early. So, I’m now left with email. We’ll see if I hear back. ### 5/5 — Worth it *2026-06-13, version 6.7.3* The app is so easy to use and the service is incredible. It helped me navigate through HOA fees got me reimbursed $606 then helped hold a repair business account accountable for a warranty issue and got my will done. Being able to say let me run this by my lawyer is powerful. ### 2/5 — Opaque app *2026-06-11, version 6.7.3* I wanted to try the app but support wouldn't tell me the domains of practice on the app and therefor if it would even be useful. Great idea but this lack of transparency with bait tactic where you have to subscribe basic informations is a no-go. ### 5/5 — Super quick response *2026-06-11, version 6.7.3* Our law firm reply’s in one day and we are on the phone live getting our concerns addressed ### 1/5 — DO NOT USE! Waste of Money *2026-06-09, version 6.7.3* Does not let you cancel your membership. This should be illegal! They make it extremely difficult to cancel a membership that takes 2 seconds to open. I will NEVER be using this app. You are better off googling a local law firm and they will give you a FREE CONSULTATION unlike legal shield. Do not use. Do not pay them ### 1/5 — Scam *2026-05-27, version 6.5.2* They act really nice and attentive , but actually string you along without actually doing anything. They charged me for 11 months without providing any service and wouldn’t cancel after repeated requests. I’ll refund request were denied even though they can see. I had multiple request to cancel and get my money back. ### 1/5 — Fails to follow up *2026-05-19, version 6.5.0* I had a disappointing experience with LegalShield. In my case, calls were routed to attorneys who provided very general guidance that didn’t go beyond what’s readily available online. I made multiple good-faith attempts to get help with active legal matters, but follow-ups were delayed or didn’t happen the same day. For a paid service, I expected more timely and substantive support. Based on my experience, I would not recommend it for urgent or complex legal needs. Total rip off! ### 5/5 — Peace of Mind *2026-05-13, version 6.5.0* I’ve had this app for nearly two years! Everything has changed since I got a membership with LegalShield. I am no long lacking confidence in speaking up or nervous about going into negotiations when issues arise. This is something I don’t even think twice about cancelling. My law firm and customer service have both helped me with issues big or small!! ## Frequently asked questions about LegalShield, Law Firms On Call ### What does the LegalShield app do? The LegalShield app provides a direct connection to your dedicated law firm for various legal needs. You can call your firm, submit speeding tickets, access 24/7 emergency assistance, and initiate estate planning by submitting a Will Questionnaire. ### How do I access legal help through the app? You can access legal help by tapping to call your law firm directly from the app. For specific issues like speeding tickets, you can use the 'Snap' feature to send them to your firm. For legal emergencies, a red button offers 24/7 assistance. ### Is there a cost to use the LegalShield app? The app itself is free to download and use for LegalShield members. Access to legal services and features is dependent on your existing LegalShield membership plan. You will need to log in with your member credentials. ### What are the requirements to use the app? To use the LegalShield app, you must have an active LegalShield membership and a Wi-Fi or data connection to access your member information and services. The app is available in supported jurisdictions where LegalShield is authorized to sell its products. ### Can I ask legal questions through the app? Yes, you can ask legal questions for free directly from the app. This allows members to get quick answers and guidance on various legal matters without needing to schedule a full consultation. ## Version history (last 5 releases) ### 6.8.2 — 2026-07-30 Bug fixes and performance improvements ### 6.7.3 — 2026-06-06 Bug fixes and performance improvements ### 6.7.2 — 2026-06-02 Bug fixes and performance improvements ### 6.5.2 — 2026-05-26 Bug fixes and improvements ### 6.5.1 — 2026-05-21 Bug fixes and improvements ## Apps similar to LegalShield, Law Firms On Call | App | Rating | Price | Category | | --- | --- | --- | --- | | [LZ Books](https://appshunter.io/ios/app/lz-books/id1230591840) | 4.6 (2,801) | Free | Business | | [HiHello: Digital Business Card](https://appshunter.io/ios/app/hihello-digital-business-card/id1378114205) | 4.9 (43,582) | Free | Business | ## More apps by Pre-Paid Legal Services, Inc. - [IDTheftDefense](https://appshunter.io/ios/app/idtheftdefense/id1176208086) - [ΙDShield: Protect What Matters](https://appshunter.io/ios/app/dshield-protect-what-matters/id1444809858) - [Prospect by PPLSI](https://appshunter.io/ios/app/prospect-by-pplsi/id1629696266) - [Prospect by LegalShield](https://appshunter.io/ios/app/prospect-by-legalshield/id6737526459) - [LegalShield Associate Office](https://appshunter.io/ios/app/legalshield-associate-office/id6757819508) All apps by Pre-Paid Legal Services, Inc.: https://appshunter.io/developer/429918007 ## Related topics [legal shield](https://appshunter.io/ios/topics/legal-shield) · [lawifiapp](https://appshunter.io/ios/topics/lawifiapp) · [lsengage](https://appshunter.io/ios/topics/lsengage) · [legal](https://appshunter.io/ios/topics/legal) · [legal aid](https://appshunter.io/ios/topics/legal-aid) · [my legal shield](https://appshunter.io/ios/topics/my-legal-shield) · [legal shield app](https://appshunter.io/ios/topics/legal-shield-app) · [the legal app](https://appshunter.io/ios/topics/the-legal-app) · [copyrightsnow](https://appshunter.io/ios/topics/copyrightsnow) · [five lakes law group](https://appshunter.io/ios/topics/five-lakes-law-group) · [4you attorneys](https://appshunter.io/ios/topics/4you-attorneys) · [mama bear legal forms](https://appshunter.io/ios/topics/mama-bear-legal-forms) · [ascdc](https://appshunter.io/ios/topics/ascdc) · [attorney shield](https://appshunter.io/ios/topics/attorney-shield) · [attorney](https://appshunter.io/ios/topics/attorney) · [gudgeons prentice solicitors](https://appshunter.io/ios/topics/gudgeons-prentice-solicitors) · [lawpilot guardian](https://appshunter.io/ios/topics/lawpilot-guardian) · [metlife legal plans](https://appshunter.io/ios/topics/metlife-legal-plans) · [metlife legal](https://appshunter.io/ios/topics/metlife-legal) · [legal advice](https://appshunter.io/ios/topics/legal-advice) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*