# LEGO® Insiders: Shop & Rewards — user reviews > 264 indexed App Store user reviews of LEGO® Insiders by LEGO, rated 4.90/5 from 13,434 ratings. - Source: https://appshunter.io/ios/app/lego-insiders-shop-and-rewards/id6740403375/reviews - App overview in markdown: https://appshunter.io/ios/app/lego-insiders-shop-and-rewards/id6740403375.md - Rating breakdown: 5★ 12,731 · 4★ 478 · 3★ 85 · 2★ 36 · 1★ 104 ## Newest reviews (13 of 264) ### 4/5 — gute übersichtliche app *2026-08-25* ich finde die app super übersichtlich und alles wichtige ist drauf. was ich aber doof finde ist dass man nur 29 sets pro wunschliste hinzufügen kann, ich hätte gerne geguckt wie viel es kosten würde könnte ich jedes set das ich cool finde kaufen aber dafür müsste ich hunderte wunschlisten erstellen was ich nicht machen werde da es sehr unübersichtlich wäre und unnötig zeit kostet. ### 2/5 — Older sets *2026-08-15, version 1.12.1* Disappointing that older sets from the 1977 to 2015. ### 3/5 — Partial functionality *2026-08-07, version 1.12.0* The app works, but not being able to order Pick-a-Brick is a significant flaw that needs to be addressed. ### 5/5 — Bout time *2026-08-06, version 1.12.0* For like the last 6 years I’ve been saying Lego should make an ACTUAL app rather than a website ### 4/5 — Lego *2026-08-06, version 1.12.0* It didn’t tell me an estimated date of arrival ### 5/5 — Best Lego invention since the 2007 MTT *2026-08-02, version 1.11.0* App is incredibly easy to navigate and use, anyone can do it. The best part is getting points and getting bonuses like sometimes getting free shipping, and deals on sets! ### 5/5 — Redeeming points *2026-08-02, version 1.11.0* The instructions for redeeming points is not clear. I hope I haven’t lost them in the unsuccessful effort to use them. ### 5/5 — Legos *2026-08-01, version 1.11.0* Great app for lego users ### 5/5 — Easy and Fun way to shop *2026-08-01, version 1.11.0* I love using my LEGO® Insiders app to shop for all of my favorite Legos and use my rewards. It is quick and easy and a great way to look around at my favorites. ### 2/5 — Technical issues *2026-08-01, version 1.11.0* I could not apply my insiders points to my first app purchase. This was frustrating. ### 5/5 — Fantastic. *2026-08-01, version 1.11.0* So many benefits for buying on the app. Great rewards! Would recommend ### 5/5 — LEGO IS FOREVER *2026-08-01, version 1.11.0* Lego is forever! Thank you LEGO! ### 3/5 — Difficult *2026-07-31* It’s hard to find the QR scanner to add loyalty points to your account. Also if you add items to your collection it would be good if it showed the numbers and you had a more detailed way of finding items you already have. We have a huge collection and it’s difficult to see if we already have older sets. **Developer response:** The QR code scanner is available via the LEGO® Builder app, where you'll also be able to see all the sets you've previously scanned and added to your collection ✨ - Marine, LEGO® Customer Service ## Most critical reviews (10 lowest-rated) ### 1/5 — Glitching on my iPad *2026-08-07, version 1.12.0* I just got my first iPad and wanted this app on it so I could go Lego insider shopping. But when it comes to the part where I tap the email box to enter my email it does not bring up any keyboard for me to type anything in so I cannot sign into the app. It worked fine on my android phone. I would love to use this app on my iPad as a Lego insider but since it does not work well enough for me to sign it I feel like I cannot accurately review it here. ### 1/5 — Wishlist *2026-08-07, version 1.12.0* The wishlist feature has bugs. Can’t scroll to all of my wishlist to separate different themes. ### 1/5 — Wishlists and rewards not working properly *2026-08-06* Whenever I try to wishlist or redeem a reward it boots me out of the app and closes completely. I find this very annoying **Developer response:** We're sorry this is not the experience we want our builders to have. Please try uninstalling and reinstalling the app if that doesn't work, please reach out to LEGO.build/Service so we can get more information and help troubleshoot. - Elizabeth, LEGO® Customer Service ### 1/5 — Not user-friendly *2026-08-04, version 1.11.0* Ordering this Lego set for my grandson has been a chore. They needs to be better follow up on orders placed. I am sure I placed this order two weeks ago and received no communication About it. now I am placing the order again and I am hopeful. ### 1/5 — Points *2026-08-03, version 1.11.0* App isn’t letting us scan our QR codes to redeem points. ### 1/5 — Wish lists not working properly *2026-08-02* Wish lists don’t work properly. I can add to lists at the bottom as it auto scrolls up when I go down. It will only show the first few wish lists. I can change the favourite to another list that’s at the bottom of my wish lists. **Developer response:** Hmm..it seems to work on our end. Have you tried to close the app, restart your device, close all other apps in the background and open the app to try adding to your wishlist again? We're happy to take a closer look together at LEGO.build/Service. 🙂 - Henny, LEGO® Customer Service ### 1/5 — Market is not supported *2026-07-31, version 1.11.0* I was so excited to download the app finally it’s there !! But unfortunately it shows this “Oops! Your LEGO® Account Market Isn't Supported It looks like your LEGO® Account is registered in a market where shopping isn't available. Unfortunately, this means you can't access the app at this time” I don’t know why ?! So disappointing,, hope you could fix this problem soon! ### 1/5 — Dumb app *2026-07-30* Won’t allow me to create an account because it said some letters of my name the system can’t handle 🙄 **Developer response:** If you're having issues creating an account on the app, please try again from LEGO.com/Insiders, you'll then be able to log into the LEGO® Insiders app using the same login details. If that doesn't work, please reach out to us at LEGO.build/Service so we can help further 🔍 - Marine, LEGO® Customer Service ### 1/5 — Horrible app *2026-07-25, version 1.11.0* It’s like jumping through hoops to try to get in and out of it and the billing section is stupid too. Back and forth, secret words, just make it simple! ### 1/5 — Double charged my account and no order *2026-07-21* This app $900 double charged my bank and did not complete the order. **Developer response:** Thank you for your review. We're sorry that you've had this issue, it's certainly not the experience we want our fans to have. Please contact us at LEGO.build/Service so we can look into fixing this for you. - 📱 Leah, LEGO® Customer Service ## Most praised reviews (10 highest-rated) ### 5/5 — Great *2026-08-21* Amazing app love it! ### 5/5 — Complète *2026-08-17* Application très complète, agréable à naviguer et facile d’utilisation. ### 5/5 — Love this *2026-08-17, version 1.12.2* Nothing but free legos man ### 5/5 — Great app… but *2026-08-16* I really like being able to keep up with my wishlist and see the newest sets that are coming out. I really wish they would add a tag and filter for items you already have tho. It would be great marking which sets I have already especially for those of us whose memory is not what it used to be. ### 5/5 — Great app *2026-08-14, version 1.12.1* Amazing app quality ### 5/5 — Very handy *2026-08-13, version 1.12.1* Very happy that Levi has added an app for us Lego enthusiasts! Very easy to navigate. ### 5/5 — LEGO *2026-08-12, version 1.12.0* hai, this app is amazing but why LEGO WHYYYY IS THERE no LUXEMBOURGGGGGG😭 ### 5/5 — Convenient *2026-08-11, version 1.12.0* I really like the LEGO app. It’s so convenient to use. ### 5/5 — Great Insider Experience *2026-08-11, version 1.12.0* Shopping on the insider app was easy with it being so easy to navigate. Checking out was a breeze and using my birthday promo code was seamless. I highly recommend using the Lego insider app for your next Lego shopping experience! ### 5/5 — Lego Indiders *2026-08-09, version 1.12.0* A good quick and responsive app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*