# LEGO® SMART Assist — user reviews

> 17 indexed App Store user reviews of LEGO® SMART Assist by LEGO, rated 3.80/5 from 28 ratings.

- Source: https://appshunter.io/ios/app/lego-smart-assist/id6756261090/reviews
- App overview in markdown: https://appshunter.io/ios/app/lego-smart-assist/id6756261090.md
- Rating breakdown: 5★ 15 · 4★ 4 · 3★ 2 · 2★ 2 · 1★ 5

## Most critical reviews (10 lowest-rated)

### 1/5 — Funktioniert garnicht

*2026-08-22*

Ganze Zeit hängt die App als Gast  wenn man will einloggen auch geht nicht schmeißt immer zurück!!!!

Das leider funktioniert immer noch nicht Bildschirm hängt ganze Zeit weis. Wenn ich möchte anmelden warf es zurück immer.

**Developer response:** Oh nein, das kriegen wir wieder hin! Könntest du bitte die App nochmals frisch installieren wie auch dein Gerät neu starten? Falls das nicht klappt, kannst du dich unter LEGO.build/Service bei unserem Team mit einem Screenshot und deiner Geräteversion melden. 😊 - Oliwia, LEGO® Kundenservice

### 1/5 — App startet nicht

*2026-08-10*

App startet nicht und hängt in einer Dauerschleife am Anfang mit der Smart Brick Animation.

**Developer response:** Hmm..das sollte nicht passieren. Bitte installiere die App nochmal neu, starte dein Gerät wieder, schließe alle anderen Apps im Hintergrund und versuche es erneut. Bitte stelle auch sicher, dass du eine stabile Internetverbindung hast. Falls das nicht weiterhilft, dann bitte melde dich über LEGO.build/Service bei uns. 📞 - Henny, LEGO® Kundenservice

### 1/5 — This is a bad app.

*2026-04-04*

For a company as prolific as Lego this application is bad software.

Scrolling framerates are dismal. Nothing acts or behaves like an iOS platform app. No swipe to go back. No swiping on the switches. No scroll bouncing. 

Does voice over work? I didn’t bother to check.

The landing page includes a carousel that has the same image repeated 4 times with links to FAQs. 

The app needs cookies to work? How can that be? Don’t lie.

I think smart bricks have a lot of potential, but this app does not indicate a positive future for them.

**Developer response:** We're sorry to hear you didn’t enjoy the app. We appreciate your feedback, though. We are always looking for ways to improve our apps. We will pass your feedback to the relevant teams. - Todd, LEGO® Customer Service

### 1/5 — Mauvais son

*2026-03-01*

Les sons sont pas les vrais son de la licence star wars un scandale puis la smartbrique a du mal à ce connecter bref vivement des mise a jours

**Developer response:** Nous sommes désolés d'apprendre que vous ayez du mal à connecter la SMART Brick. Nos experts sont là pour vous aider via LEGO.build/Service. 💡 - Marine, Service Client LEGO®

### 2/5 — Something is not working

*2026-08-18*

Every single time I press continue as guest it is just a blank white screen with nothing on it

**Developer response:** Let's fix that! We may need you to visit your app store to check for the latest updates or try reinstalling the app. If you still can't continue from there, please reach out at LEGO.build/Service so we can offer hands-on help. - John, LEGO® Customer Service

### 2/5 — HELP

*2026-07-09*

You have a loop in the sign in that when you sign in it says sign in and then after it, it says this app is for grown-ups and then after it wants you to sign in again,  then AGAIN it wants you to sign in again please stop the bug

**Developer response:** Oh no! Try to uninstall the app. Restart your device, close all other apps in the background, reinstall the app and try again. If this doesn't help, we're happy to troubleshoot with you together at LEGO.build/Service. 📞 - Henny, LEGO® Customer Service

### 2/5 — Anmelden ist kompliziert.

*2026-05-20*

Das anmelden ist umständlich. Ständig wird man ausgeloggt oder einloggen funktioniert gar nicht erst

### 4/5 — LEGO, PLEASE READ THIS

*2026-08-22*

LEGO, I I don’t have a problem with this app. But I think it would be pretty fun if there were activities and building challenges on it. A lot likeLEGO Mario, but not like LEGO Mario, because no one likes LEGO Mario. I like the idea of LEGO Mario, but it’s not all that great. LEGO smart play is way better especially the Pokémon sets but once you play with them once you don’t really pick them up again, but if the app was like a game, I think a lot of the people who hate smart play would start liking smart play. This is your chance to try again. If you read this LEGO, thank you so much.

**Developer response:** We love seeing fans think outside the brick!  It's always inspiring to hear creative ideas from passionate builders like you. Thanks for taking the time to share your thoughts with us. We'll be happy to pass them along to the right team.  - Kabil, LEGO® Customer Service ✨

### 4/5 — Gute App

*2026-06-29*

Funktioniert gut und erfüllt seinen Zweck.

### 4/5 — Review

*2026-03-25*

Hello lego I love this app besides the register and set date part. The set date part is just stupid because what if u r 14 yrs old and it still says u are a kid like wth and u don't have to register just for it to be yours I mean I bought the smart brick with my own money so it's mine and where u get se cool stuff like so what.

## Most praised reviews (7 highest-rated)

### 5/5 — Download now!

*2026-07-29*

This app is awesome and I think it is perfect for simply updating and fixing your smart brick

### 5/5 — Ninjago meat, smart play

*2026-07-18*

Ninjago needs smart play because Ninjago has dragons smart play in dragons that would be so good battle and you can fight with the dragons side unless it’s evil so your friend can join the evil also the mechs can have room for smart bricks also move and play should be introduced in this theme!

### 5/5 — Best toy of Lego

*2026-06-07*

This is lovely toy to me I think it’s the best with the sensors and noise makes it feel realistic so fun

### 5/5 — Make a new set

*2026-03-31*

I Love Star Wars and it makes it even better! That’s why I wish that you can make an AT-AT smart play set!

### 5/5 — Best toy of Lego

*2026-03-15*

This is lovely toy to me I think it’s the best with the sensors and noise makes it feel realistic so fun

### 5/5 — Incroyable

*2026-03-08*

C’est incroyable

### 5/5 — New mode

*2026-03-07*

I want battle mode for the next update

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*
