# LEGOLAND® Florida Resort — user reviews > 76 indexed App Store user reviews of LEGOLAND® Florida Resort by Merlin Entertainments, rated 4.80/5 from 7,199 ratings. - Source: https://appshunter.io/ios/app/legoland-florida-resort/id1383780299/reviews - App overview in markdown: https://appshunter.io/ios/app/legoland-florida-resort/id1383780299.md - Rating breakdown: 5★ 6,348 · 4★ 661 · 3★ 129 · 2★ 30 · 1★ 31 ## What do users think of LEGOLAND® Florida Resort? Overall sentiment: positive **Pros** - 👍 Fun for kids and adults - 👍 Great staff and customer service - 👍 Organized and creative hotel and park - 👍 Helpful app for navigation **Cons** - 🐛 Inaccurate wait times and ride information - 🚧 Lack of transportation to water park - 💰 Expensive food and parking - 🔍 Confusing app navigation and features **Commonly reported bugs** - App not recognizing users in the park - Incorrect information about ride closures and schedules - Issues with mobile ordering and payments **Most requested features** - Real-time ride wait times and status updates - Easier access and transportation to water park - More food and dining options in the app - Ability to view and purchase Lego figures/sets ## Newest reviews (16 of 76) ### 4/5 — Fun day *2025-09-07, version 1.7.3* My family and I went to the park for our second time to celebrate my sons birthday. Unfortunately, many of the restroom families were closed which was quite inconvenient and our day was cut short due to inclement weather. We were lucky enough to take shelter in a building where the kids could build and play with Legos. ### 3/5 — Inaccurate information *2024-02-03, version 1.6.5* Inaccurate wait times. We would often get into lines that would say 5 or 15 minute wait times only for wait times to be well over 45 minutes. This happened multiple time. Also, wait times were not available until you were in the park, which did now allow for me to preplan my trip and think of rides and experiences that I wanted to do with my family. The Disney app allows for you to see wait times in real time so it’s easy to pre plan vacations and know what rides get busy at what times. ### 2/5 — Photo *2023-08-06, version 1.6* I buy a photo but I forgot to pick up at the exit and the picture is not available to download in the app ### 5/5 — Made for Kids *2023-06-27, version 1.5.14* The hotel was very organized and always helpful. It was especially creative I’m the hotel and throat the park. We appreciated the many choices of activities . Best staff anywhere! ### 4/5 — Waterpark Entrance *2023-06-01, version 1.5.13* The park really needs to create an entrance that is closer to the waterpark Having to walk ALL the way thru amusement park to get to waterpark is ridiculous. ### 5/5 — Review *2023-05-07, version 1.5.12* We had a blast me and my family come often.only thing i dont like about it is legoland is never quick to give their employees a second chance and they expect perfection way to much ### 5/5 — Fun *2023-04-07, version 1.5.12* I really love the park!! should know that everything is super expensive so go at least with 300 dollars to spend on food and snacks lockers parking and breath 🤣🤣😅 super fun ### 5/5 — Amazing app *2023-03-29, version 1.5.12* This app was amazing- we couldn’t have visited the park without it. Location, ride wait times and the absolute best was being able to map out your visit and check off the attractions as you complete them!! ### 5/5 — Employee care above and beyond awesome *2023-03-28, version 1.5.12* We had a fantastic day at the park! The employees took time to interact with our son who lives Lego! He absolutely loved exchanging Lego figures. Several employees tried very hard to help him with his figures. One was experienced with the mystery bag set to help him find the only figure he truly wanted! It was a moment I will not forget and always treasure how happy he was that they helped him in his quest. We will return again guaranteed. Lego land has a wonderful group of people working there! ### 4/5 — App is great *2023-03-16, version 1.5.12* The app worked well in the Legoland park. Unfortunately you have to give a lot of info (name, email, postal code, dob) to access the free wifi, which was annoying. ### 5/5 — Legoland is awesome!! *2023-02-12, version 1.5.11* For the littlers and the adults too! ### 5/5 — So family friendly :) *2023-02-03, version 1.5.11* We had such a fun day! Perfect for young families:) ### 3/5 — Not reliable for wait times *2023-01-07, version 1.5.10* Do not rely on this app for accurate wait times as they are not updated often enough. Ride and attraction descriptions could be more detailed. ### 5/5 — Had a great time at the park today! *2023-01-07, version 1.5.10* It was the perfect weather for a day at LEGOLAND! We were able to enjoy most of the rides and because there were fewer people, able to enjoy them multiple times. We had an encounter with one particular employee that sang a song he had made up to us about vacationing: Christopher B at the Ninjago gift shop, you’re the best! Only minor complaint was the only one we had last year, the hand sanitizers were all empty around the park. ### 4/5 — Need a Phone charge spot *2023-01-04, version 1.5.10* Everything nice but I hope if they make a spot for phone chargers ### 5/5 — here with daughters and grandchildren *2022-11-15, version 1.5.9* Had a wonderful time ! So much to offer for the family. Clean and friendly would def return with grandchildren. ## Most critical reviews (10 lowest-rated) ### 1/5 — App is awful *2025-09-27, version 1.7.4* Barely anything works on the app ### 1/5 — K.S *2025-04-18, version 1.6.13* Me and my cousin went to the wooden roller coaster the staff didn’t even know how to buckle I’m never gonna go back there.. ### 1/5 — Don’t go here *2025-04-12, version 1.6.13* Purchase tickets from this app, never received it nor email or app ### 1/5 — bruh they didn’t let us use lego gift cards *2023-04-11, version 1.5.12* that’s a scam they didn’t let us use lego gift cards there ### 1/5 — No wallet support for AP? Bad URLs! *2022-04-15, version 1.5.2* This app is very lame. It links to the website with invalid URLs, and doesn’t support any form of digital/wallet tickets or annual passes. ### 1/5 — Line times *2022-01-18, version 1.5* The times where not accurate. It showed 5mins and it was really 30 mins ### 1/5 — Legoland is AWESOME, the app is not. *2021-11-20, version 1.4.4* My whole family is a huge fan of Legoland but when it comes to planning our day through the app nothing works. There is no showtimes available which would be really helpful to figuring when to see what and the 3 times I went to order food through the app, it didn’t work. ### 1/5 — Useless App *2021-06-25* The app has wait times listed, but they are inaccurate to the ones posted on the actual rides. You can not see any restaurants or if they are open or the menus. You also can only order ahead for one restaurant in the park, and you have to use a third party account to even do that. The map doesn’t let you search properly. Really it is the most poorly designed theme park app I’ve ever used. ### 1/5 — Ride wait times *2021-04-19, version 1.3.1* They hide the ride wait times unless you are physically in the park. Obvious cover up is obvious.😡 ### 1/5 — App is missing new Pirate hotel open for months *2020-11-15, version 1.3.1* The new pirate Island hotel opened back in June and we are in November and it is still not located on the app. Not very good. Plus, Why haven’t you found a better way to get the guests to the water park WITH LITTLE KIDS besides walking a mile through the entire park just to get there? Maybe a tram?? Anyone else think this is absurd? Plus leaving the water Park having to walk back with tired kids is no FUN!!! ## Most praised reviews (10 highest-rated) ### 5/5 — Fantastic Day! *2026-04-15, version 1.7.9* We had an amazing day today at the park! Enjoyed walking around and riding so many rides with our toddler! What a blast! ### 5/5 — Legoland *2026-03-07, version 1.7.6* The most fun park ever but a few of the most fun ones we heard about was closed but we loved the new ride ### 5/5 — legoland *2025-12-23, version 1.7.4* very satesfaying and fun🥴🙂‍↕️🙂‍↕️🙂‍↕️🙂‍↕️🙂‍↕️🙂‍↕️🙂‍↕️😔🙂‍↕️😔😔🥳🥳🤩🤩🤩🤩🤩🤩🤩🤩🥳🥳🥳🥳🥳🧙🏻‍♂️🧙🏻‍♂️🧙🏻‍♂️🧙🏻‍♂️🧙🏻‍♂️🧙🏻‍♂️🧙🏻‍♂️👣👣👣👣👣🤶🏻🤶🏻🤶🏻🎅🏻🎅🏻🎅🏻🎅🏻🎅🏻🎅🏻🎅🏻🧐🧐🧐🧐🧐🧐🧐🧐🧐🧐🧐🧐🧐🧐🧐🧐🧐🧐🧐😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉😉💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻💅🏻🀄️🀄️🀄️🀄️🀄️🀄️🀄️🀄️🀄️🀄️🀄️🀄️🫎🫎🫎🫎🫎🫎🫎🫎🫎🫎🫎🫎🫎🫎🫎🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🍜🍜🍜🍜🍜🍜🍜🍜🍜🍜🍜🍜🍜🍜🍜🍜🍜🍜🍜🍜🍜🍜🍜🍜💶💶💶💶💶💶💶💶💶💶💶💶💶💶😝😝😝😝😝😝😝😝😝😝😝😝😝😝😝😝😝😝😝😝😝😝😝😝😝😝😝😝😝😝😝😝😝🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤢🤢🤢🤢🤢🤢🤢🤢🤢🤮🤮🤮🤮🤮🤮🤮🤮 ### 5/5 — Good app *2025-12-05, version 1.7.4* Great app. Easy to use. Offers exactly what you need when in the park. ### 5/5 — Love this place *2024-09-22, version 1.6.10* My son always has such a great time here ### 5/5 — It’s Legoland *2024-05-28, version 1.6.7* It’s legoland, best theme park made. I’m 17 and still love going here, fun for kids and adults of all ages, workers and employees are the kindest people I’ve met. Lego movies 24/7. Great food and times. Love it.👌🏼 ### 5/5 — Concerns *2024-01-09, version 1.6.3* I had a concern, Kyle a manager was so helpful and kind. Your so blessed to have him as an employee ### 5/5 — Omar and Christian *2023-12-26, version 1.6.3* Omar is AMAZING !!! I’ve been to Lego Land the last three months and let me tell you this guy is EVERYTHING THIS PARK NEEDS !! He is kind and he loves all the kiddos !! He even gave my daughter two Lego pieces and everytime we go back OMAR is on the list to hunt for just like finding Lego guys !!! We love OMAR !!! That gentleman needs a RAISE and the EMPLOYEE OF THE YEAR cause he is that Awesome !!! And we also met Christian this last time and he was great as well!! He even sang us a Christmas song !!! How sweet was that !!! I will say one thing, they should advertise MORE that you can trade mini figures with the employees, we literally tell EVERYONE every time we’re there and 80 % of people don’t know, and it truly does make the experience so much better and fun !!! Also every employee should have a mini figure on the badge so that they can all be included in trading ( just my opinion) but we got the monster to merry passes and we will be back many more times !! Love this place 10/10!!! Ps I don’t know if you got the memo : OMAR IS AHHHMAZING !!!! ### 5/5 — First timer *2023-07-18, version 1.5.14* Super cool park for the Lego fans and perfect to the young where a fun is made for them. Will come back…! ### 5/5 — Cashed in rain day tickets *2023-06-30, version 1.5.14* We had a fabulous day using our rain day tickets, though we were saddened because the one ride my oldest was excited for was Ninjago and it was down all day for maintenance. The rest of the day was lots of fun and we loved the new pirate ride! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*