# Leia A.I. — user reviews > 69 indexed App Store user reviews of Leia A.I. by Vybe Software LLC, rated 4.20/5 from 255 ratings. - Source: https://appshunter.io/ios/app/leia-ai/id1386356218/reviews - App overview in markdown: https://appshunter.io/ios/app/leia-ai/id1386356218.md - Rating breakdown: 5★ 181 · 4★ 17 · 3★ 9 · 2★ 14 · 1★ 34 ## What do users think of Leia A.I.? Overall sentiment: negative **Pros** - 👍 Intuitive and easy-to-use interface - 💰 Affordable pricing - 🚀 Quick website creation process - ✨ Professional-looking templates - 📱 Works well on mobile devices (iPad) - 🎨 Good customization options - ⚡ Fast performance when working properly **Cons** - 🐛 Frequent app crashes and freezes - 📞 Extremely poor customer support response times - ❌ Website deletion without warning - 🔐 Misleading pricing and subscription terms - ⚠️ Data loss and unsaved progress - 🚫 App fails to generate websites - 😞 Lack of transparency about issues - 🔒 Difficulty canceling subscriptions - ⏱️ Long loading times and eternal thinking mode - 🚨 Service outages without notification **Commonly reported bugs** - App crashes during website creation - Freezes on specific steps (especially step 3) - Cannot save websites with custom photos - Websites fail to save or load after creation - Login issues and account lockouts - Error message: 'Not enough information to build website' despite providing all details - App resets and sends users back to square one - Timeout errors when building sites - Edit site page fails to open after loading - Payment processing failures - Domain registration not persisting - SSL certificate installation failures - Buttons unresponsive on iPad **Most requested features** - More website templates and layouts - Better e-commerce functionality - Ability to add more custom sections - Improved photo upload handling - Better error messages and management - Smaller watermark on free version - More templates for specific industries (e.g., online radio stations) ## Newest reviews (19 of 69) ### 4/5 — Great App, easy to use! *2024-06-08, version 6.1.3* I’m at jonadaskin.com Had my site now for several years. It’s been a super easy process to use. I can easily make quick edits or add/delete content on the go. This product is better suited for someone with a need for a simple, clean, basic website. For me, it’s absolutely perfect. I have on occasion needed tech support for various issues, they’ve been very responsive, and helpful. The website and tech support are valued members of my business team. But honestly I haven’t need tech help that often. The cost of the app and all that’s included is so affordable! For someone like me that scratches out a living from my photography, the low cost of this product is so welcome and valued. Very happy with Leia! ### 2/5 — Error *2022-12-06, version 6.1.2* All I receive is a bunch of error messages ### 2/5 — Clunky *2022-04-01, version 6.1.2* Hard to use doesnt give you enough time to claim your website and it doesn't understand how to upgrade to save your website it just keeps saying its already upgraded but it wont go through interesting app but needs work i wish it worked better for me ### 4/5 — Can’t seem to become a member… *2022-01-14, version 6.1.2* I’ve tried a couple times now to purchase a month, but it just loads and that’s it. ### 2/5 — Amateur AI | Can’t Save *2021-11-22, version 6.1.2* The AI proves par if not slightly below other AI website builders. Yet that’s moot given I can never save anything and thus every minute I have tried and tried to build a site and login is time wasted. ### 1/5 — Website deleted twice without warning *2021-11-03, version 6.1.2* Do not waste your time with this app. Paid for an upgrade that they never sent an email confirmation for. Showed them proof of payment in my bank statement. They refused to honor it and later deleted my account for not upgrading. I did not receive any payment or subscription request. The first time my account was deleted they said that they sent an email asking customers to upgrade, I never received said email. My account was deleted without notice. It seems as if children are running this company, having no understanding of the value of a website and the time it takes a company to make one. Stay far away. ### 1/5 — Website Solution of the past? *2021-10-02, version 6.1.2* I initially loved this app and how seamlessly converted my idea to practical use. As someone who is not tech savvy (nor do I really want to learn lol) the app made it very easy to edit and create my website, even secure my domain name. Unfortunately, when the time came to renew my subscription (which is automated annually) is when I started to run into issues. My website was down for almost a week and my domain name was no longer registered during that time frame. I reached out via their “contact us” option and was given a notification that my message went through successfully and someone from their team would reach out. There was never any follow through on their end (and no number to call) one day randomly after going to my web address I saw that my site was back up. No one ever contacted me from their team. Now, here I am months later back in the same predicament. I used to sing the praises of the app and refer other business owners. Now, I’m frustrated, embarrassed and stressed out trying to find my own solution to a problem that they created and seem to careless about. This needs to be resolved and made right!!! We are in a pandemic and my website is connected to my income/livelihood! ### 1/5 — Support & help *2021-09-07, version 5.1.5* Absolutely none. Been attempting to reach them. My website was deleted. Beware of investing in this as a permanent website creator. ### 1/5 — Getting Out of Hand *2021-08-04, version 5.1.5* Yes this is a real person with a real review. I use to love using this app, every website I owned came from this company. But the bugs and glitches and looks like your app and website is lack of maintenance. I deleted this app twice off of my phone and reinstalled the same thing over again. When it’s time to create a website it always freezes on the 3rd step. Now I am looking for a new company to spend my money at. ### 1/5 — Crashes *2021-07-31, version 5.1.5* Can’t create crashes every time ### 2/5 — Can’t save site and no response from support *2021-07-28, version 5.1.5* I was really enjoying Leia until I came across problems saving my site if I upload my own photos. I’ve tried modifying the photos, and I know this is the problem because if I use their stock photos, I can save my site again. I am a paid member, but I will have to cancel if this can’t get resolved. I’ve emailed support but no response for a few days now. ### 1/5 — Just wouldn’t work *2021-05-12, version 5.1.4* Just got stuck on the loading wheel. Tried 3 times. Wouldn’t actually create the website. Load of rubbish ### 1/5 — disappointed *2021-04-01, version 5.1.4* onboarding questions progess smoothly, but a glitch runs you into a wall preventing you from actually being able to view the site it builds, then the app resets and sends you back to square one ### 1/5 — Crashed multiple times.... Lost my site *2021-01-21, version 5.1.3* I spent an hour building my site but my request kept timing out!!! Worst app ever ### 1/5 — Waste *2021-01-18, version 5.1.3* I would give zero stars but unfortunately that isn’t an option. I had the pro plan, also purchased Leia mail, monthly plan that allows access to e-commerce, custom domain etc. purchased at the end of October, as of beginning of January my site’s e-commerce still was not working properly. I sent emails almost daily and received generic answers like “are you sure the payment is enabled?” Screenshot and detailed descriptions and then no response at all. DO NOT WASTE YOUR TIME OR MONEY THIS APP IS A JOKE! ### 2/5 — Bad support and app *2020-12-20, version 5.1.3* I’ve been creating my website for a month. I had it finished 2 weeks ago but recently it deleted all my progress and updates and saved it. I emailed support about 7 times over the course of week and still not response. I’ve check all my inboxes, junk, spam, and even trash just in case. The app it self has a great flow but crashes and lags to often which when making a website and spending hours on it, it becomes tedious and feels like my progress could be lost again anytime up I use it. I’ve had this app for 2 years and they don’t seem to make important changes to their updates. Please fix the app and make it not such a risk to lose to much progress and time. ### 1/5 — Worst service and support *2020-12-01, version 5.1.3* Dont waste your time or Money as this is by far the worst company I have ever dealt with if completely unprofessional I’ve sent 5 messages since the website is not working and still no response. But I have to do it all over a different way with a different software and company. Reply to developer: Nope nothing on my spam or inbox and I’ve sent 6-7 emails into you all including one yesterday and still no response and also if you reply to every message why am still not able to get into the website to edit or do anything and my issue continues unresolved, its like I’ve been locked out of it and that was every since I’ve email asking for a refund of the SSL since you all were taking 3-5 days to respond to my support request meanwhile the site wasn’t working and as a business we cant afford to have our website down with no support available for that long. I even tried calling the number on the receipt for the SSL that i paid for that was never installed by you all and its out of service. Sounds like you all are not really a serious or professional business. ### 1/5 — Stupid app *2020-09-26, version 4.2.4* I forgot to do an account and I made a website and I was tired and I tried my best but when I get out of the app and go to my websites it tells me I don’t have websites and when I try to find it on safari or google I don’t find it! STUPID APP!!!😡😡🤬😤 ### 1/5 — Do Not Use *2020-09-26, version 4.2.4* I never write reviews but... This is one of the worst apps ever They have messed up so many times and at this point the customer service is a joke They gave me a free business subscription for life, then the website was completely removed You email them with a problem and they sometimes get back to you it’s a 50/50 shot I am transferring to another hosting company that will actually do their job But I guess you get what you pay for ## Most critical reviews (10 lowest-rated) ### 1/5 — Business owner *2026-02-12, version 6.1.3* This App is garbage. I’ve tried it several times thinking that they would work out the bugs. It only gets worse. Do not listen to the good reviews. They are most definitely fake. There is no customer service at all. You have to email support with problems and it could take over a month for them to get back to you. It is very intuitive and easy to use but they can’t seem to pull it together. Too bad really ### 1/5 — Where to start with this review? *2025-11-14, version 6.1.3* I started using this program some years ago and was very happy with it as I could build my site and manage it with an ipad. The customer service was good and they were very helpful when I needed help. All that changed abruptly in August of 2024, when my site was not accessible and I couldn’t get hold of anyone in customer service. August is the busiest time of the year for my business, and this was a major problem for us. When potential customers try to access your site and get the message “Proceed further at your own risk. To do so may risk serious problems…” (or something fairly similar to this)….it doesn’t exactly give you street cred. If the company knew there was a problem, it would have been nice to be notified rather than hold out hope that the issues (whatever they were) might be resolved. I hope y’all get it together and straighten out these issues, as this product was pretty darn good at one time, but please spend some time being kinder to your supporters. If the app is having problems, just be transparent about it. When it worked I would give the app 4/5 stars. I am giving you a bad rating for your lack of customer service right now…Months of unresponsiveness just doesn’t cut it. ### 1/5 — 5 * theory; zero * execution *2025-07-25, version 6.1.3* The app crashes on new and older devices before a webpage is even created. The fine print would make you not want to use this anyway. But it does not work. Wastes your time: ### 1/5 — Great product poor customer service *2025-04-14, version 6.1.3* First let me say I actually love the product. It’s easy to use and it’s very affordable however, their customer support has become so poor lately it’s not even worth sharing the company with those who would benefit from it. I’ve reached out to them well over a week ago and their hasn’t been a response or an acknowledgment of “we’re working through it”. In the past it was 2-3 days before a response, then a week, then 10 days. It continues to be such an issue I’m probably going to have to go to a monthly payment to have a better experience. I want to change the review but the support experiences lately force me to have to leave 1 star AND more than likely dispute charges with my bank. ### 1/5 — Poor performance *2024-06-22, version 6.1.3* Upon answering all questions required to build a basic website, app went into “eternal thinking” or a production freeze mode, which lasted more that ten minutes without any results. Second attempt has been made, albeit with no results. Not sure if I picked the wrong time, but based on this experience only one star can be granted. ### 1/5 — Possible SCAM. Don’t download *2023-08-24, version 6.1.2* This seems like a scam. Don’t bother. Many other bad reviews steer clear. I downloaded this app only to discover that they wanted me to agree to the terms of their service which included a section basically stating that by agreeing I was entering into a subscription which no attempt to cancel through my bank would be successful. The links offering prices or contacts are both fake. Honestly there are SO MANY ACTUAL apps that DO offer to assist in building a website and have full price transparency. This app is misleading its customers by not providing their customers with full disclosure of their prices. It’s got loads of 1 star ratings and the five star ratings read like they’re fake. So it’s just another phony marketing scam by greedy developers who don’t care about anything but getting contact info and up front annual subscriptions. ### 1/5 — Ripoff *2023-01-14, version 6.1.2* Don’t bother. ### 1/5 — DO NOT GIVE MONEY TO *2022-06-30, version 6.1.2* SCAM ALERT ### 1/5 — Keep changing me *2022-05-07, version 6.1.2* I canceled my service because the website stop working and I keep getting changed ### 1/5 — Deleted after an hour *2022-04-07, version 6.1.2* This is just not good, the fonts aren’t organized, they clearly don’t know how to make amazing websites as it’s an AI generator, but at least offer more features in the free version, going back and changing everything is too tedious, it’s easier to build my own. Really bad app, needs to be updated and have better tech, backgrounds, and text. The layouts aren’t great either. ## Most praised reviews (10 highest-rated) ### 5/5 — Holy crap *2023-06-06, version 6.1.2* Building websites is now effortless ### 5/5 — I kissed Leia and I liked it *2020-05-13, version 4.2.4* Absolutely mind blowing in it’s simple intuitive design and easy to manoeuvre tools to create your very own custom site. ### 5/5 — Amazing discovery for me *2020-04-12, version 4.2.4* Exploring this website builder is so eye opening and exciting. Love it!! ### 5/5 — Best website creator ever *2020-03-13, version 4.2.3* The most wonderful easy and full feature website creator ### 5/5 — Jamal *2019-04-14, version 3.8.2* So far so good, my business web site is all set and looks beautiful though I still have to go through and edit it. ### 5/5 — Wow *2019-04-14, version 3.8.2* Great creator, but I have one question I came to get devkit back to play again because I deleted it for space. It’s gone now... where did it go??? Did you stop making it because I was looking forward to making many apps with it ;( Please bring it back, but furthermore, great apps Edit: Thanks! This is the first ever response I’ve gotten. I updated this to five stars also I’m still hoping for Devkit’s return, but until that day comes, best of luck to you! ### 5/5 — Great *2019-02-10, version 3.6.5* The app is smooth and fast,great for my online radio station. It’ll be excellent if you come up w more templates for online radio stations as my self. Will be getting the Pro if the trial runs smoothly.thanks keep making this better. ### 5/5 — Easy *2018-11-15, version 3.5.4* It’s easy if your making a website for the first time ### 5/5 — Wow *2018-11-13, version 3.5.3* Simplicity at it’s best! I had my own domain until this month when I realized how much I was paying for my site to stay active. I’m a student and couldn’t afford the site any longer. I looked for free web builders, but I didn’t like the interface nor the ads of those more popular sites. The ads are quite distracting. I came across this app. I built my site in less than an hour and was able to view it on my laptop. I’m amazed! Someday I will be able to pay for a domain again and I’ll stick with you guys. Thanks! ### 5/5 — Perfect *2018-09-12, version 3.3.1* This app is absolutely perfect for creating websites! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*