# LemFi — user reviews

> 1,841 indexed App Store user reviews of LemFi by Lemonade Finance, rated 4.80/5 from 72,265 ratings.

- Source: https://appshunter.io/ios/app/lemfi/id1533066809/reviews
- App overview in markdown: https://appshunter.io/ios/app/lemfi/id1533066809.md
- Rating breakdown: 5★ 65,354 · 4★ 4,075 · 3★ 1,054 · 2★ 442 · 1★ 1,340

## What do users think of LemFi?

Overall sentiment: neutral

**Pros**

- 🚀 Fast and reliable transfers
- 💳 Competitive exchange rates
- 👍 Easy to use app
- 🕰️ Instant money delivery
- 🤝 Excellent customer service

**Cons**

- 🕰️ Delayed transactions
- 🔒 Verification issues
- 💳 Debit card problems
- 🤖 Poor customer support
- 💰 High fees

**Commonly reported bugs**

- App crashes or freezes
- Funds not reflecting in wallet
- Incorrect exchange rates displayed
- Verification process not working

**Most requested features**

- Add more beneficiary bank options
- Improve transaction history and reporting
- Provide ability to cancel or reverse transactions
- Increase transfer limits
- Offer mobile wallet or digital account features

## Newest reviews (13 of 1,841)

### 4/5 — More payment destination.

*2026-08-31, version 26.33.0*

If we could send money from England to the United States of America, it would be great.

### 5/5 — Execellent

*2026-08-28, version 26.33.0*

Excellent service

### 5/5 — Recommended

*2026-08-27*

Excellent customer service, very  reliable and fast app with zero fees.

**Developer response:** Hi Gtesegbone, We are delighted to hear that you are satisfied with our service. If you need any assistance, please do not hesitate to contact our support team at support@lemfi.com. Thank you for your feedback. Regards,  O.E.

### 4/5 — New Account

*2026-08-26, version 26.33.0*

Initially the LemFI account seemed complicated to move money 
a into savings account but it was okay once I realised how to do it

### 5/5 — Sehr gute Qualität

*2026-08-26*

Ich kann diese App nur empfehlen , sie läuft ohne Hacken und ich kann mich nicht beschweren.

**Developer response:** Hallo Maria, wir freuen uns sehr zu hören, dass Sie mit unserem Service zufrieden sind. Sollten Sie Hilfe benötigen, zögern Sie bitte nicht, unser Support-Team unter support@lemfi.com zu kontaktieren. Vielen Dank für Ihr Feedback. Herzliche Grüße, I.G

### 5/5 — Amazing

*2026-08-26, version 26.33.0*

Easy to use and a quick and pleasant customer service experience.

### 5/5 — 非常方便

*2026-08-26, version 26.33.0*

非常方便

### 5/5 — Mr

*2026-08-25, version 26.33.0*

Excellent

### 5/5 — Quick and Easy

*2026-08-25*

I have been using LemFi for the longest time and I haven’t had any issues.
It has been hassle free and reliable. 
Their exchange rate is also quite good.
I highly recommend them for fast and reliable international transactions

**Developer response:** Hi Just Paulyn, Thank you for being a long-time LemFi user. We are pleased to hear that you have found our service reliable and hassle-free, and that you are satisfied with our exchange rates. We truly appreciate your recommendation and valuable feedback. If you require any assistance, please don't hesitate to contact our support team at support@lemfi.com. Regards, I.G

### 5/5 — Easy to use app

*2026-08-25, version 26.33.0*

Exceptional app

### 5/5 — Best money transfer app

*2026-08-24*

Wonderful app that delivers within the minute.

**Developer response:** Hi Comfito, Thank you so much for your kind words! We’re delighted to hear that you’re enjoying LemFi and experiencing fast, seamless transfers. Your support means a lot to us, and we’ll continue working hard to make every transfer a great experience. If you require any assistance, please contact our support team at support@lemfi.com. Regards, I.G

### 5/5 — Well recommended

*2026-08-24*

Well recommended

**Developer response:** Hi Rvgkl,
We are glad you enjoyed your experience on our platform. Please send us an email at support@lemfi.com if you have any questions or require assistance. Thank you for your feedback. Regards, I.G

### 3/5 — Taux de changer

*2026-08-23*

Il est bas, et cela décourage pour les transactions, nous voulons bien mais c est difficile de faire avec cela décourage taux

## Most critical reviews (10 lowest-rated)

### 1/5 — Money stuck!

*2026-09-02*

It’s been over 7 days since I made the transfer to my LemFi wallet and the money still has not been funded. Please do not use this app if you want peace of mind. Not at all a smooth transaction experience. WORST APP EVER

### 1/5 — App for scammers to get your money

*2026-08-31, version 26.33.0*

Won’t let you delete your account

### 1/5 — Disappointed

*2026-08-28, version 26.33.0*

Takes too long for receiving money! From my first transaction experience.

### 1/5 — Super complicated, clunky and numerous glitches

*2026-08-28, version 26.33.0*

My wife account opening was super clunky, having to navigate a terrible screen flow process to open the account that didn’t have a defined flow.
My account opening had the same clunky process yet continually failed during the screen flow  and required the help and chat functions to move to the next stages of account opening due to the app freezing. Eventually the account was opened after 2 days and now doesn’t recognise my main bank account to transfer money into it.
Dreadful, the current savings rate is very attractive. I’m extremely IT literate so if you’re not stay away. Even the high interest rate isn’t worth this much pain.

### 1/5 — Beware of Scam

*2026-08-27*

The App says you can invite your friends and get $50 CAD, so I did. However, they call it LemFi cash and only let you use 1% of that reward towards a transfer, which helps with nothing. Never using again, alternative like Tap Tap Send is much faster and better.

**Developer response:** Hi AnamulH, We sincerely apologize for any inconvenience you may have encountered while attempting to use your LemFi cash balance. At this time, we are unable to locate your specific request. Please rest assured that we are committed to improving your experience with our services. To assist you further, kindly contact us at support@lemfi.com, and we will be happy to provide the necessary support. O.E.

### 1/5 — Used for Fraudulence

*2026-08-26*

This was used to try to steal money from by an online scam

**Developer response:** Hi Mmca02, We are truly sorry to learn about your experience and any inconvenience it may have caused. Please note that we take reports of fraudulent activity very seriously and are happy to assist you with this concern. To help us investigate and take the necessary steps, we kindly ask that you send us an email at support@lemfi.com. Regards,  O.E.

### 1/5 — Not get any Help

*2026-08-24, version 26.33.0*

I got a fraud or scam and I did my payment through LEMFI but they not help us yet, they says money is already withdrawn so we can’t stop it, this is what we got answer from lemfi. They not help me to find out that fraud people or not got any help in financial.

### 1/5 — BE CAREFUL

*2026-08-23, version 26.33.0*

Someone tried to use this app to scam me through FedEx! Be careful

### 1/5 — Absolute scam

*2026-08-22, version 26.33.0*

Absolute scam don’t use . It won’t let me transfer my money anywhere and emailing them gets no help I’m now down £40 because it’s locked in this stupid app. DO NOT USE

### 1/5 — They log me out and then my moneys it’s still on the account be careful guys about how much you put

*2026-08-22, version 26.33.0*

😔

## Most praised reviews (10 highest-rated)

### 5/5 — Review

*2026-09-02*

Best app

### 5/5 — Transaction

*2026-09-01, version 26.33.0*

Excellent

### 5/5 — The best

*2026-08-31, version 26.33.0*

Very fast and reliable

### 5/5 — Director Risk Management

*2026-08-31, version 26.33.0*

Obviously initially cautious but surprisingly delivers accurately-still checking out the capabilities but impressive so far.

### 5/5 — Ms J

*2026-08-31, version 26.33.0*

This is fast and reliable

### 5/5 — Refund thanks for the fraud team helping me

*2026-08-30, version 26.33.0*

Thank you very much for the support

### 5/5 — simply the best

*2026-08-30, version 26.33.0*

This app has saved me from a whole lot of stress. Standing money to my family has never been this easy . And the speed is just beyond my imagination before now it takes a whole lot to carry out same task .

### 5/5 — Azeenat Review

*2026-08-30*

Very trustworthy, fast and reliable

**Developer response:** Hi there, We are delighted to hear that you are satisfied with our service. If you need any assistance, please do not hesitate to contact our support team at support@lemfi.com. Thank you for your feedback. Regards, F.M.

### 5/5 — Very useful money reaches recipient without issues

*2026-08-28, version 26.33.0*

A great app. Does what it is meant to do no issues

### 5/5 — Jay

*2026-08-28, version 26.33.0*

This is an excellent app

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
