# Lennox — user reviews

> 31 indexed App Store user reviews of Lennox by Lennox Industries, rated 1.00/5 from 15 ratings.

- Source: https://appshunter.io/ios/app/lennox/id355049647/reviews
- App overview in markdown: https://appshunter.io/ios/app/lennox/id355049647.md
- Rating breakdown: 5★ 0 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 15

## Newest reviews (11 of 31)

### 1/5 — DOES NOT WORK

*2018-08-20*

I’ve waited 30mins to let the app open. It will not. Come on Lennox fix this problem!!!

### 1/5 — App won't let you put in a Valid Zipcpde

*2014-05-29*

I tried to put in a valid zip and it kept telling me it was invalid. I event uninstalled, reinstalled,restarted an did the same thing.

### 1/5 — Could be good...

*2014-04-04*

I have a few friends that have this app and it has helped them immensely selling lennox equipment. I've tried to download but it never loads past the main screen. I've gotten as far as halfway on the loading bar but that's it. If you can get it fixed for me I'd be more than happy to give 5 stars. As of now I gotta go with 1 star

### 1/5 — App Doesn't work

*2013-05-28*

I see this ad on TV from Lennox and it mentions downloading their mobile app don't bother doesn't load doesn't work

### 1/5 — L

*2013-05-03*

The videos volume does not work. Customers can't hear. Fix this app

### 1/5 — Totally useless

*2012-05-31*

What it should do. 

- allow you to specify area to be cooled
- recommend a unit with the savings and costs as you go up the product range
- give the details of the promotions 
- send the information to all the area dealers to request a more detailed quote

What it does
- tells you that if you get a more efficient unit, you save more money
- not find all the dealers in your area
- tells you there are promotions that save money but don't tell you what qualifies. 

Completely useless.

### 1/5 — Baffling

*2012-04-30, version 2.2.2*

What's a SEER?

What's an AFUE?

How does you set these to relevant numbers?

### 1/5 — Good concept, but needs a LOT of work

*2011-03-17, version 2.0.1*

As a Lennox dealer, I was hoping this would be a valuable tool. It wouldn't load at first, I reset my phone and it loaded. The savings calculator was what I was after, but the top efficiency is 3% lower than what is offered by Lennox, and the bottom of the range only accounts for 90%+. The calculations behind the scenes are inaccurate as the difference of efficiency should be calculated (delta percentage/original percentage) not (upper efficiency-original efficiency). Basic math. The dealer locator gives no priority to higher tiered dealers, just distance. 

### 1/5 — Worthless!

*2010-10-25, version 0*

Needs more.

### 1/5 — Lennox

*2010-07-08*

App doesn't load but really looking forward for it so please fix and test it before you present it thanx Kevin with Artic heating and Air Conditioning

### 1/5 — Fix

*2010-07-02*

Good idea but can't get passed the 
loading screen please fix

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t work…

*2024-12-02*

App doesn’t work at all. Just like the other person mentioned, it asks for location and then does nothing. Stuck on the loading page.

### 1/5 — Used to work

*2023-11-10*

Used to work. The few times I used for company. Now just sits on loading screen frozen

### 1/5 — This is an embarrassment. Doesn’t load.

*2021-02-18*

Don’t waist your time.

### 1/5 — Does not work

*2020-10-24*

Have an IP8 and app does not open.  Would give it zero stars if possible.

### 1/5 — Won’t do anything

*2019-07-27*

Downloaded, it asked to allow location access, I allowed, it went to the loading screen, and stopped about 3/4 loaded. Force closed, tried again multiple times, deleted the app, reinstalled, same thing.

### 1/5 — This app just doesn’t open

*2019-03-06*

It does not open! (I have an IPX) so hardware would be good enough.

### 1/5 — Junk

*2019-01-11, version 2.4*

Have tried several times to delete and reload app. The app never loads. Have tried on different iPhones.

### 1/5 — Used to work

*2018-12-14*

Won’t work anymore

### 1/5 — Crap

*2018-09-11*

Does not load and if it does it won’t let you customize to the old system to see how much you really should save with new system.

### 1/5 — Server broke. Can’t get pass zip code

*2018-09-02, version 2.4*

Server can’t work with zip code or auto location.  Searching for local dealers I guess and gets stuck.  Better to use computer and internet.

## Most praised reviews (9 highest-rated)

### 5/5 — Needed local Lennox dealer.

*2012-08-14*

Found what I needed and was taken care of in a professional manner.

### 5/5 — Great App for Lennox Info

*2012-07-18*

Great little app for demonstrating savings on the SEER calculator (by location), love the videos that explain the products and how they work and finally, I like that it shows the details behind what the current promo/rebate is. Very valuable app to anyone that is in the market for new A/C or to a company that needs a little help explaining information to a homeowner.

### 5/5 — App

*2010-10-03*

Nice app, the energy saving calculator comes in handy.

### 5/5 — Clo

*2010-03-24, version 0*

Cool

### 4/5 — None

*2014-11-11*

Can't hear the effing videos. Please fix the volume on videos. Yes my phone volume is up all the way.

### 4/5 — Good app

*2011-04-09, version 2.0.1*

This app loaded fast and is very usefull it is only one of it's kind that I have found I hope more Lennox lovers find it and use it

### 4/5 — Could use more but...

*2011-03-20, version 2.0.1*

Getting better

### 3/5 — Not all there

*2011-11-17*

Nice app comes in handy to show a costumer but u don't have all Lennox dealers. I work form warren county heating n a/c n been a Lennox dealer for 25 years n where not listed as on the app

### 3/5 — HVAC

*2010-11-01, version 0*

El concepto de la App me gusta pero corre muy despacio porque pesa mas de 5 mg.
Saludos
HVAC Smart Systems

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-15.*
