# Lenoir City Utility Board — LCUB

> Mobile utility bill payment, usage tracking, and account management. (iPhone/iPad app by Central Service Association.)

- Source: https://appshunter.io/ios/app/lenoir-city-utility-board/id1517420005 (this page in markdown: same URL + `.md`)
- Developer: [Central Service Association](https://appshunter.io/developer/793979817)
- Category: Utilities
- Price: Free
- Rating: 3.60/5 from 36 App Store ratings · 9 written reviews indexed
- Age rating: 4+
- Requires: iOS 16.0 · 27 MB
- Languages: American English
- Released: 2020-07-01
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/lenoir-city-utility-board/id1517420005/reviews.md

## What is Lenoir City Utility Board?

Lenoir City Utility Board's mobile payment application allows you to view and pay your bill, view your past payments, access your historical usage information in graph form, and manage your payments and notifications, among other capabilities.

## Key features

- View and pay utility bills
- Access historical usage graphs
- Manage payment methods
- Receive payment notifications
- View past payment history

## Recent user reviews (9 of 9)

All indexed reviews: https://appshunter.io/ios/app/lenoir-city-utility-board/id1517420005/reviews.md

### 2/5 — Could use some improvement

*2026-04-06*

Why not let customers know they’re in an outage or that their power has been restored - you already collect the user/customer info

### 1/5 — App never works

*2025-07-22*

Every time I try to access the app, it says server error. I’ve tried turning off my phone, deleting the app and reinstalling it, turning the WiFi off, you name it, I’ve tried it. The app is completely pointless.

### 5/5 — A lot of mistakes

*2024-06-18*

I put 5 star so the review can be at the top but I rate this a 0 star. 
My paper bill states due amount 127 the app is charging me 355, it also says December, February and then February again on the payment history this app is pretty much useless for me at this point I’ll just wait for my paper bill to arrive in the mail

### 1/5 — Email validation error. Not able to sign up.

*2022-11-01*

I was going to sign up. Was excited about the app since I will stop paying at the office. But app throwing me an error about not valid email even though it’s my valid email. Your IT department skipped such a huge bug! Can you please fix it so I can sign up.

### 1/5 — I can’t sign up

*2022-09-13*

I can’t even sign up as the app can’t find my account number that is on my recent pay bill.

### 3/5 — Can’t report power outage?

*2022-03-12*

I signed up for this app mainly to be able to report power outages. Unfortunately, you can’t report power outages through this app. Nor can you see the power outage map. Come on, LCUB! You can do better than this. The 3 stars are for the payment portion of the app. I love that you can see the history of your bills. Now I no longer need to keep my paper statements. I might even switch to paperless and save a few trees.

### 1/5 — Terrible App

*2021-05-27*

Can’t create account. Never received email for activation. Tried several times.

### 1/5 — Ridiculous

*2020-10-29*

Won’t let you log in to your account. Won’t let you create a new account that’s user friendly. What a big miss.

### 1/5 — Won’t let me add payment

*2020-08-14*

The title

## Frequently asked questions about Lenoir City Utility Board

### How do I pay my bill with Lenoir City Utility Board?

You can view and pay your utility bills directly through the Lenoir City Utility Board mobile application. The app allows for easy bill payment management.

### Can I see my past utility usage with Lenoir City Utility Board?

Yes, Lenoir City Utility Board provides access to your historical usage information in graph form within the app, allowing you to track your consumption over time.

### What devices is Lenoir City Utility Board available on?

Lenoir City Utility Board is available for iPhone, iPad, and iPod devices. It is designed for iOS users.

### Is Lenoir City Utility Board free to download?

Yes, Lenoir City Utility Board is available for free download. There are no upfront costs to get the application.

### How often is Lenoir City Utility Board updated?

The latest version of Lenoir City Utility Board is 1.2.38, and it was last updated on March 6, 2026. Updates typically include improvements and new features.

### What is the age rating for Lenoir City Utility Board?

Lenoir City Utility Board has an age rating of 4+. This indicates it is suitable for a wide range of users.

### Does Lenoir City Utility Board have ads?

No, Lenoir City Utility Board does not contain advertisements. Users can manage their utility services without interruption.

### Can I manage notifications with Lenoir City Utility Board?

Yes, the Lenoir City Utility Board app allows you to manage your notifications. You can set up alerts for payments and other important account information.

## Version history (last 5 releases)

### 2.0.3 — 2026-08-25

• Smoother passkey sign-in — clearer prompts, sign in from another device right from the login card, and an easy recovery path when your passkey isn't available
• New backup verification option: receive a one-time code by email when other sign-in verification methods aren't available
• Accounts list improvements — see at a glance which accounts are enrolled in Autopay, and prepay accounts now show your utility's name
• Notification fixes — enabling alerts now works reliably, so outage and account notifications reach you
• Performance improvements and many bug fixes for a faster, more reliable app

### 2.0.2 — 2026-08-01

• Choose your look — new appearance switcher lets you set System, Light, or Dark mode from anywhere in the app
• Pull to refresh on Dashboard, Accounts, and Statements
• Account activation and password-reset links from your email now open directly in the app
• Better support for larger text sizes, clearer error messages with one-tap retry, and gentle haptic feedback on payment confirmations
• Improved iPad experience: full-size keyboards, smoother navigation, and refined layouts
• Refreshed Bill Delivery and Account Nickname screens, with improved dark-mode contrast
• Performance improvements and many bug fixes for a faster, more reliable app

### 2.0.0 — 2026-07-14

We've completely redesigned the app — cleaner, faster, and easier to use.

• All-new design across every screen — Dashboard, Payments, Usage, Statements, Contact, and Profile
• Dark Mode — full support, with a Light / Dark / System setting in your Profile
• Guided first-run setup to help you get oriented, turn on notifications, and set up payments
• Faster payments — a streamlined pay flow, saved methods, and a redesigned payment history showing card details, status, and confirmation number at a glance
• Apple Pay support for paying your bill
• Pay cash at a store — generate a barcode and add it to Apple Wallet to pay at participating retailers
• Multi-Pay — pay several accounts at once, plus Autopay management across all your accounts
• Redesigned usage insights — fast, interactive charts you can zoom and compare, with CSV export
• Simpler sign-in — passkey support, a show/hide password toggle, and password reset or account activation straight from a link
• Optimized for iPad with adaptive layouts in portrait and landscape
• More accessible — improved VoiceOver, Dynamic Type, and larger tap targets
• Performance improvements, dark-mode polish, and bug fixes throughout

### 1.2.41 — 2026-05-22

New Features
  - Account Nicknames — You can now assign custom nicknames to your accounts from the My Profile section. Nicknames appear throughout the app to help you quickly identify each account.
  - Notification Bell — Important messages from your utility provider now appear as a bell icon in the navigation bar. A red dot indicates an unread notification; tap the bell to read and dismiss it.
  - Broadband Facts Label — If your service includes broadband, a "Broadband Facts" link now appears on your statement details screen, giving you quick access to your FCC Broadband Facts label PDF.
  - Quick Links on Login — If your utility has a prepay portal or additional web resources, a convenient link overlay is now available on the login screen for easy access.

Improvements
  - The payment screen now clearly communicates when future-dated payments are or aren't available for your account, including specific guidance for past-due situations.
  - Balance amounts are now displayed more accurately for prepay and Special Payment Agreement accounts.
  - Due dates now correctly reflect your Special Payment Agreement terms rather than showing a generic pending status.

Bug Fixes
  - Fixed an issue where the cancel button appeared on autopay and already-processed payments, which cannot be cancelled.
  - Fixed a bug where changes to billing preferences (such as paperless settings) would silently fail to save.
  - Fixed a profile screen title display regression.

### 1.2.40 — 2026-04-28

- Enhanced Security with Passkey Authentication — Your account is now protected by passkey-based two-factor authentication. If our security system flags a login attempt as low-confidence, you'll be prompted to verify your identity using a saved passkey — keeping your account safe without extra passwords.
- Manage Your Passkeys — A new "Manage Passkeys" section in your profile lets you view and remove any registered passkeys, including the device name and model they were registered on.
- Performance improvements and bug fixes.

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## More apps by Central Service Association

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All apps by Central Service Association: https://appshunter.io/developer/793979817

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*