# Lenovo Watch — user reviews

> 36 indexed App Store user reviews of Lenovo Watch by lenovo(chengdu) limited, rated 1.60/5 from 26 ratings.

- Source: https://appshunter.io/ios/app/lenovo-watch/id1352195888/reviews
- App overview in markdown: https://appshunter.io/ios/app/lenovo-watch/id1352195888.md
- Rating breakdown: 5★ 2 · 4★ 1 · 3★ 1 · 2★ 2 · 1★ 20

## Newest reviews (11 of 36)

### 1/5 — Won’t connect

*2019-01-03*

Initially the first few weeks it connected fine . The steps were lower by at least 20% when compared to my iPhone steps. All the sudden it will not connect to my phone. It is not recognized by any Bluetooth. I am thinking of removing battery to see if it helps. As a watch, it’s ok but big for a woman.

### 1/5 — Rubbish

*2019-01-01, version 3.0.4*

Clunky and slow interface, bad design. Step syncing is terrible, on my watch I'll have 5000 steps and on the app it will say 11000. Come on Lenovo do better than this

### 1/5 — Big disappointment

*2018-12-30, version 3.0.4*

Since the last update it no longer works. In effect my watch is bricked.

### 1/5 — Rubbish

*2018-12-23, version 3.0.4*

Lenovo have done themselves considerable brand and reputational damage with this app and the watch (the Lenovo 9) it supports by failing to address the major problems that plague this app.

The app regularly fails to connect to the watch (this seems to be a Bluetooth/firmware problem?) and consequentially any smart data from the watch is irretrievably lost. This is a daily occurrence. The watch as a smart watch is therefore useless. 

The only way to reconnect the watch is by doing a hard reset of the watch and re-pairing through the app but even this is not guaranteed to work with any consistency.

I would not recommend buying the Lenovo watch or downloading this app. There are plenty of disgruntled Lenovo customers who think exactly the same as can be seen by a quick search of the Lenovo forums. 

Lenovo really need to sort this out ASAP.  If I am typical of the customers who have bought this watch I will not be buying anything else that Lenovo sell, whether that is a watch, laptop, phone, etc.

### 1/5 — Poor watches, and poor app.

*2018-12-20, version 3.0.4*

Reviewed both the watch 9 and the watch X on YouTube, and it’s a miserable experience. Possibly good hardware but we will never know because this software is rubbish! AND WHY ARE THERE ADS IN THIS APP? come on guys, why are you displaying ads to people when they’ve already paid money to you to buy a watch in the first place?

### 1/5 — Apple Health export broken

*2018-12-13, version 3.0.4*

The app is OK, however it incorrectly dumps your steps to Apple Health completely ruining your data: it can dump all of your steps for last 3 hours and report it was only for a 5 minute interval meaning Apple has no way to see if it is duplicate or not with iPhone data. Also, it forgets to clear the counter, so it will report 1000 steps in the morning, then 5000 at midday, then 10000 steps at 3PM, totalling 16000 steps instead of 10000. 

Sending report to developer did not get any interest. Returning the watch.

### 1/5 — Lenovo watch

*2018-09-24, version 2.4.0*

Ne fonctionne pas. Très difficile d’achiffer l’heure
Comment faire une mise à jour

### 1/5 — Terrible

*2018-09-20, version 2.4.0*

The app renders the watch useless. It's not even usable as a dumb watch without the app.

1) Continuously loses time - I need to recalibrate the time at least twice a day, over a few hours it loses at least 3 minutes

2) The watch randomly disconnects from the app, meaning steps and sleep are not recorded. 

3) The app logs you out every other day - and when you log in you lose all of your history.

4) Generally, the app is just poorly designed. 

Overall, the watch is utterly useless as a smart watch because the app fails to record activity. It's utterly useless as a dumb watch because it loses 3 minutes every 3 hours, so can't be relied upon. Which makes it useless full stop.

I'll go back to using fitbit. At least they work.

### 2/5 — Repair the app please

*2018-08-25, version 2.3.3*

App is not working. It doesn’t count anything. Only alarms and app notifications are ok but sometimes it vibrates without any reason.

### 1/5 — Time calibration not working

*2018-08-18*

00.00.15 time working but 12.00.15 not working. Please fix this issue. And please ad watch battery %. On main screen. Thanks

### 1/5 — Unable to set the time

*2018-07-19, version 2.3.0*

I got this watch two week ago but still unable to set the time. Watch connected to the app very quickly but ....,,

## Most critical reviews (10 lowest-rated)

### 1/5 — App not working on Iphone

*2023-06-19*

App doesn’t work so in this case the watch becomes useless

### 1/5 — Trash

*2022-06-23, version 3.1.0*

Absolutely terrible Lenovo have really failed this app the app doesn’t work it’s just a fact every thing I press it says network loss 
U can’t even enter a British phone number

### 1/5 — Bad Bad Worst Worst

*2022-02-11*

Never Never connected.

### 1/5 — It doesn't work anymore.

*2021-12-31*

When changing iPhone, app no ​​longer works, you can't log in, recover password… nothing in the app works.

### 1/5 — The app Crushed

*2020-06-16, version 3.1.0*

As soon as I open the app it’s crushed. Doesn’t open doesn’t work.

### 1/5 — Bugs for Alarm

*2020-01-10, version 3.1.0*

Latest update now makes the already terrible UI for the alarm unusable, can’t set any alarms, you can edit them, but can’t choose the time

### 1/5 — Can't even login

*2020-01-06*

It says ”network loss”

### 1/5 — Cannot login

*2019-09-02, version 3.0.9*

Cannot link to phone numbers with area code other than+86??? Cannot login without linking to phone number???

### 1/5 — Can not pair, no updates

*2019-07-28, version 3.0.9*

Can not pair the watch now. Where are the app updates?

### 1/5 — Horrible rip off!

*2019-03-01*

Sad. They’ve managed to sell a product that does not work, that is accompanied by an app that doesn’t work with the product and does not include a comprehensive set of instructions. 

Returning in full circle from the 1980’s, junk disguised as quality products from China.

## Most praised reviews (10 highest-rated)

### 5/5 — Nice

*2019-01-01, version 3.0.4*

It’s amazing

### 4/5 — Works well

*2018-09-06, version 2.4.0*

Good app. Works well. A bit quirky but once I worked it out it was fine. Only thing I wish it could do was pass my sleep data to Apple Health as well as steps. The sleep data it collects looks good, would love a record in Apple Health. Good app and great watch.

### 3/5 — Needs some improvement

*2018-09-12*

This app has good features however it has some problems, such as it shows incorrect information in weather and an error when you try to update the weather.

### 3/5 — NEEDS TWEAKING! PLEASE FIX THEM.

*2018-08-17, version 2.3.2*

Bought the Lenovo watch 9 but the app itself lets the entire watch down. Without the app the watch is just a watch with no smart features! I have a number of issues that I would like the developers to address:

1. There is no option to change from KM to M 
2. Cannot see calories burned etc
3. The app could have a built in how to section to show users how to use the features
4. There is NO UPDATE FIRMWARE section?! This is a problem so please fix this.
5. The app only uses its built in camera app for shutter mode. Any way we can use the watch with IOS camera app?
6. The app disconnects from Bluetooth sometimes (possible bug?)
7. The battery section could have the information of approx how much power is  left instead of just stating ‘sufficient power’

Please fix these issues and tweak the app. I really like the watch but with the current laggy app it’s not the best experience. 

Thanks

### 3/5 — Hit and miss

*2018-07-09, version 2.2.2*

A bit fiddly with no English instructions but app is fine once working. The stats are basic but enough. The binding has gone (keeps saying phone number is invalid) and won’t let me select my phone anymore so it doesn’t notify me of any calls/texts.

### 2/5 — Calibration is not working

*2019-01-18*

Very poor performance. I just installed the app and cant calibrate.

### 2/5 — No weather?

*2018-11-26, version 3.0.3*

Why bother Lenovo? Weather not available ? You suck. Very poor development.

### 2/5 — Not as good as it could be?

*2018-11-14*

For the only app that works with the Lenovo watch, I guess I expect more. The app doesn’t update from the watch at all, it did, but not since it updated to the most recent version. I love the hardware, the software needs to step up and deliver.

### 2/5 — Keeps disconnecting since iOS.

*2018-09-24, version 2.4.0*

Keeps disconnecting since iOS. Step count isn't accurate. Generally flake.

### 2/5 — Not sure if it’s the app or watch!

*2018-09-14, version 2.4.0*

Doesn’t recognise when I’m waking up during the night, even when I’ve woke up for half hour at a time!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
