# Lenovo — user reviews

> 54 indexed App Store user reviews of Lenovo by Lenovo(Beijing) Limited, rated 3.70/5 from 121 ratings.

- Source: https://appshunter.io/ios/app/lenovo/id1398650553/reviews
- App overview in markdown: https://appshunter.io/ios/app/lenovo/id1398650553.md
- Rating breakdown: 5★ 68 · 4★ 11 · 3★ 9 · 2★ 6 · 1★ 27

## Newest reviews (17 of 54)

### 3/5 — Sign in Issues

*2025-06-24*

The issue with the app for me is that I used google to log in. But I am unable to use google to sign in the app. I can only use it in the web browser so that has to be fixed.

### 2/5 — Support lacking

*2025-03-20, version 2.9.1*

I have a new Lenovo Yoga and an older Yoga. 
I tried to find my Lenovo ID but no luck.
I tried to access Smart Performance from Vantage on the new Yoga but no support could be found.
Very disappointed with Lenovo support & lack thereof!

### 2/5 — Fix your bugs !!!

*2024-09-21*

This app is actually garbage and I hope my product I just purchased doesn’t have any of the features this app provides I can’t make a profile to track my purchase or even see my shipping info!! Everytime I try to create my account the app stops working when I get to the verification process and I’m very disappointed hopefully this can be fixed

### 1/5 — Wrong item sent

*2024-06-06, version 2.7.0*

I will be updating this review as it goes, as of right now this are the facts:
I bought a really expensive thinkpad laptop T14S that was supposed to come with a processor vPro 3.60GHz -4.80Ghz, when I receive the laptop that I check in the systems and the laptop bio is says nothing of VPro and much more less about that Ghz it says only 1.80Ghz, now they are not giving me any option than to return the package, wait up to 7 days for a refund and get a new pc that god know if wont have the same problem, I bought it online directly from the main page because I don't have the time, this is creating headaches for me and my business and no one seems to care or have any solutions that do not involve wasting time from a client.

### 2/5 — Disappointing app

*2024-02-25, version 2.6.0*

You would think a massive company with huge market share that produces decent quality products would have a better app representing Lenovo. Bugs, poor UI, and clearly low investment and user adoption the app is 5+ years old and there are less than 10 star ratings and two written reviews (three now including mine). Try harder please Lenovo; I paid a lot of money for my PC, the (poor) quality of your app is already impacting my future decisions to stay loyal to your brand, and I am not pursuing getting additional accessories via your app’s Shop.

### 1/5 — Waste of time

*2024-02-02*

This app seems to serve no purpose.  It constantly asks me to log in but can’t figure anything out.  It’s more productive to use the web directly.

### 2/5 — Make it work

*2024-01-14, version 2.6.0*

It worked for few days, then nothing opens when you click the submenus. 
Please fix..

### 1/5 — 全く進めない

*2024-01-03, version 2.6.0*

アカウントにログインしようと情報を入力し、サインインのボタンを押してもまた入力画面に戻る、学生ストアへの移動も同じく。
また、カートに追加などのキープ機能を使用しても、1度でもアプリを閉じるとカートから消えている。

結論、Amazonやヤフオク、ウェブの公式サイトから閲覧、吟味した方がいい。

### 1/5 — Don’t install this app

*2023-12-12, version 2.6.0*

Don’t install this app

### 2/5 — Cannot check warranty via qa or serial number

*2023-12-04, version 2.6.0*

Please fix this bug

### 1/5 — Product info is fudged up for ios

*2023-08-16*

one of the key processes for users is for them to check warranty status and register products via the app, but neither feature works so screw Lenovo's app. The laptops that Lenovo sells are great, but the only way to handle warranty or product registration is via call centers... By the way the call centers are still very effective so just rely on them and not this app. I hope to see this app get updated in the future, but i doubt it.

### 1/5 — Missing SSO login

*2023-07-18*

Cant access my account in the app because i use Microsoft outlook sso on the website. The app does not have this. not useable

### 1/5 — Too much

*2022-11-26, version 2.5.0*

Please please unsubscribe me. Too too much!!!!!!!!!!!!

### 1/5 — Login nicht möglich

*2022-09-18, version 2.2.0*

Login nicht möglich, es erscheint die Meldung „Ungültige Lenovo ID“. Die ID ist jedoch korrekt und Login auf der Webseite problemlos möglich.

### 1/5 — R123

*2022-09-01, version 2.2.0*

The Lenovo app has a lot of issues. The orders and rewards link always gives an error message. This is happening with you being signed in to your account! 😡😡😡

### 1/5 — Access Denied

*2022-07-20*

Was directed to this app via link from their website. Upon logging in, it shows access denied when I try to look at my orders or profile. Total junk! Will be cancelling my $1300 order, lost trust in Lenovo.

### 1/5 — Golpe !

*2022-07-16, version 2.1.0*

Não comprem

## Most critical reviews (10 lowest-rated)

### 1/5 — Brand damaging app

*2026-01-17, version 2.9.4*

Lenovo should stick to its lane. Sales service isn't one of them unfortunately.

### 1/5 — Total mess

*2025-12-17*

What happened to Lenovo? So sad. Scrap the app and start over is my personal recommendation. This platform should be bulletproof by now. I can’t even logon through this app. But I can through any browser.

### 1/5 — App means local phone access

*2025-08-29, version 2.9.2*

This app link to web page and some time keep loading and asking login again. No worth to download and direct search from web site more faster.

### 1/5 — Login off automatically when accessing my products section

*2025-08-03, version 2.9.2*

Login off automatically when accessing my products section

### 1/5 — Extremely Disappointed

*2025-06-24, version 2.9.2*

This is by far the worst app I’ve ever used!

### 1/5 — Horrível

*2025-05-14, version 2.9.2*

Aplicativo horrível, todo bugado. Acho que quem fez nunca tentei usar!

### 1/5 — third class app

*2025-05-06, version 2.9.2*

i am trying to order legion 5i from last week using lenovo app but at the end of the order i got error

### 1/5 — Do not buy from them. It’s a scam company

*2024-10-31, version 2.8.0*

Sad story in short: bought a Lenovo Legion laptop from their website. Waited almost a month just to have my order cancelled with the reason “the item is out of stock”. My advice is you never buy from Lenovo if you respect yourself.

### 1/5 — webとアプリで連動していない

*2024-08-01, version 2.7.0*

LenovoIDで全て紐づくのかと思ったらそうではありませんでした。ちょっとアプリの利便性はあまりないですね。

### 1/5 — ちょっと酷すぎるかな

*2024-06-08, version 2.7.0*

ログイン時に何度も最初からになり、何故かブラウザにある商品が表示されていない

これ入れない方がいい

## Most praised reviews (10 highest-rated)

### 5/5 — Excellent

*2023-10-19, version 2.6.0*

I have two clocks, one either side of the bed.
Super piece of equipment. Only found one setting that I am unable to fix, which is the night mode.

### 5/5 — Terrific app

*2021-11-24*

User friendly. Excellent design!

### 5/5 — Excellent design

*2021-11-24*

The design is incite and friendly to users. I do recommend it!

### 5/5 — Great help

*2020-09-03*

Great help and useful

### 5/5 — Arab

*2020-06-02, version 1.0.4*

Mashallah

### 5/5 — Can’t believe we can shopping here!

*2018-10-18*

I have a Lenovo T470S, and also want to get a X1 for business, after downloaded this app, I can buy X1 here with discount!!! Oh yeh!!
Great!

H

### 5/5 — very useful tool

*2018-10-13*

Easy to use, UI friendly, find solutions and video for my lenovo laptop

### 5/5 — Perfect App

*2018-10-13*

Perfect App, and very helpful for my products.

### 4/5 — Seemed ok

*2025-05-09, version 2.9.2*

App seemed ok but there can definitely be some improvements. Feels like Lenovo doesn’t care about this app

### 4/5 — Erros constantes de rede.

*2023-12-18, version 2.6.0*

Porque o app esta cada dia mais apresentando erros comuns?
Erros de rede onde estou com rede, mesmo assim informa que está off-line.
Nao consigo mais consultar por series e usava muito.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*
